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“Great location for Times Square”

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DoubleTree Suites by Hilton Hotel New York City - Times Square
Ranked #172 of 467 Hotels in New York City
Certificate of Excellence
Brisbane, Australia
Level Contributor
125 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
“Great location for Times Square”
Reviewed 17 June 2014

We arrived tried after a long haul flight (20 hours) the location of the Hotel was great for first time visitors we were in the middle of all of the action in Times Square. The energy and the sheer volume of people in this area is hard to describe. Check-in was quick and efficient. Hot cookies were a good start to the stay. Our room was on the 9th floor, street noise was not an issue. Bed was really comfortable, room clean and spacious. Our room overlooked Times Square, lights on 24/7 however we were not concerned as the curtains in the room were blackout. All in all the room was a great place to retreat to after a busy day. Room service food was high quality and reasonably priced. Although on the expensive side for accommodation the location and experience for a couple of days was worth it. We are also close to Penn Station and the subway.

Room Tip: Ask for rooms away from the lifts and higher the better the avoid street noise.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Chrissy204051
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 29 June 2014
Dear Chrissy204051,

Thank you so much for staying with us on your last visit to Manhattan! We are so happy that we created the retreat atmosphere for you! Thank you so much for sharing the facts of your experience! Please come back soon!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Value
  • Cleanliness
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English first
Orlando, Florida
1 review
Reviewed 17 June 2014

We were originally apprehensive about staying in the "thick" of Times Square, but quickly learned our concerns were unfounded. The updated property, guest rooms, staff, location, and delicious cookies were an exceptional value! Our family spread out in a two-room suite on the 37th floor, which included full breakfast daily, for less money than a regular hotel room in Mid-town and could not have been happier. No noise. Comfy beds. Room for the family to spread out. Central location to everything.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 29 June 2014
Dear Robin D,

Thank you so much for staying with us on your last visit to Manhattan! We are so thrilled that you and your family had a wonderful experience! Thank you so much for finding your "hidden gem in times square". Also, we are so happy that you like our upgrades! Please come back soon!

Ryan Shafi
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Norwich, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2014

Just returned back from another trip to this great Hotel. I won't disagree that the hotel is a little dated but there a fewer better hotels right in the centre of Times Square for this money. The hotel staff were friendly and helpful and when I had a little issue they helped to sort it out for me in a very quick and efficient way. The room was tidy and the housekeeping lady Gilda was excellent at her job and was very kind and approachable whilst always going that extra mile. Lori and Carol on the Concierge desk were very helpful and had some great idea's that helped to make my trip more memorable. Manager Ryan was an inspiration. He was not only approachable but very warm and kind too and really tried his best to make our trip as special as possible. The breakfast each day had plenty of choices on offer and was always very tasty and fresh and the staff very attentive. I can honestly say I will be going back again if I can afford it next year. Only thing I see that would make it better is a little updating and maybe an executive floor for executive members with a private lounge as most Hilton hotels have this on offer already. This would make the hotel that tiny bit more special and up to date with the average business traveller's needs. Keep up the good work Hilton and things will keep improving.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sus2372
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 29 June 2014
Dear sus2372,

Thank you so much for staying with us on your last visit to Manhattan! We are so thrilled that your stay with us was an amazing experience! Thank you so much for pointing out some of our Key Players: Gilda, Lori, Carol, and Ryan. We will be sure to share this review with them and their Team Members. Also, we will be making a few more changes in time to come! Thank sharing your amazing review! We will take your feedback and consider for future upgrades.

Ryan Shafi
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, United States
1 review
Reviewed 17 June 2014

The "value" of my room cannot really be measured, as it was paid for with Hilton Points. If you want to be close to Times Square, this is a great location for a hotel. And if you need/want a suite, it can't be beat. But it's really an average hotel - not bright, not "late-night", and the Times Square crowds outside the hotel were too much for me for a follow-up stay. Next time - another Hilton far from the maddening crowd.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Michael H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 29 June 2014
Dear Michael H,

Thank you so much for staying with us on your last stay in Manhattan! We are so sorry that Times Square was a bit busy for you! Also, we are so sorry that your experience with us was not what you were expecting! We hope that you come back sometime soon and take on the challenge again! Do e-mail us at rshafi@dtnyc.com so that we can assist you during your next visit!

Ryan Shafi
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC, United States
1 review
Reviewed 17 June 2014

The Doubletree Times Square is the best location for my husband and I in Manhattan. It is close to all the things we like to do. I am a Hilton Honors member and we pay for the hotel stay with points, I think 80,000 are somewhat high

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Dianne J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 24 June 2014
Dear Dianne J,

Thank you so much for staying with us on your last visit to Manhattan! We are so happy that our location was close to your interest. We are sorry about the points being high. We do hope that you come back again soon! Thank you so much for being a Hilton GOLD VIP HHonors member.

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
SLC, United States
1 review
Reviewed 17 June 2014

This was an excellent experience for my family. It was right in the heart of the city. Close to everything. The staff was exceptional and treated us all like Rock Stars. I would totally recommend this place to anyone going to New York. Clean rooms. Comfortable Beds. Nice amenities

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rick Robyn Cars... B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 24 June 2014
Dear Rick Robyn Cars... B,

Thank you so much for staying with us on your last trip to Manhattan! We are super thrilled to see that you and your family had an excellent experience! Thank you so much for mentioning about our staff and your recommendation. Please come back soon.

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fort Worth, Texas
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 June 2014

Love the location. The staff was very friendly, but rooms can use some updates. Furniture is rather worn and out of date. No bathroom amenities except shampoo. No make up mirror and with lighting not so good, it was hard to put on makeup. Can't beat the location.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Baylorgirls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 28 June 2014
Dear Baylorgirls,

Thank you so much for staying with us on your last visit to Manhattan! We will be making upgrades to our rooms soon! Thank you so much for mentioning our friendly staff! We hope you stay with us on catching another show!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Property: DoubleTree Suites by Hilton Hotel New York City - Times Square
Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#70 Business Hotel in New York City
#101 Romantic Hotel in New York City
#109 Family Hotel in New York City
#127 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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