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“Smack in the middle of NYC with kids” 5 of 5 bubbles
Review of DoubleTree Suites by Hilton Hotel New York City - Times Square

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DoubleTree Suites by Hilton Hotel New York City - Times Square
Ranked #169 of 467 Hotels in New York City
Certificate of Excellence
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Smack in the middle of NYC with kids”
5 of 5 bubbles Reviewed 10 July 2014 via mobile

We stayed as a family of five at DoubleTree Times Square. Turned out to be an excellent choice for our 4 day NYC visit. Suite was clean and had enough room for all of us. The staff is wonderful, whether at check-in, lobby bar or restaurant for breakfast. The location cannot be beat! Strongly recommend for anyone visiting with kids,

Stayed June 2014, travelled with family
Helpful?
1 Thank Mark H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 14 July 2014
Dear Mark H,

Thank you so much for staying with us on your last visit to Manhattan! Your review is amazing! Thank you so much for sharing about our staff being wonderful! Also, we are so happy about your recommendation! Please bring the family back for another trip!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7,594 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,484)
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Pune
Level Contributor
45 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

Excellent hotel, location is superb. Rooms are good and since its all suite hotel, size of the rooms with New York benchmark is very good. We didn't eat in the restaurant as we tried different restaurants near Times Square. Service was good. Checkin process was little slow and we reached early at 11.30am and got rooms only after 4. Front desk could have been more considerate while conveying unavailability of room till check-in time. I felt, they were less courteous.

However, overall hotel is excellent to stay at Times Square.

Room Tip: Try Times Square view room.
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  • Stayed May 2014, travelled with family
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JagatPalSingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 14 July 2014
Dear JagatPalSingh,

Thank you so much for staying with us on your last visit! We are so happy about you sharing your excellent experience! So sorry that your room was not ready. We do hope that you come back soon! Request an early check in and we will try our utmost best to make it possible! Come back soon!

Ryan Shafi
Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moorestown, New Jersey
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

i was a first time guest at this hotel. i loved the location and size of the suite! it was perfect for our family. everyone was very friendly and there was even security in the lobby checking keys. first time i have ever seen that in the city-it was wonderful

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank carole998
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 14 July 2014
Dear carole998,

Thank you so much for staying with us on your last visit to Manhattan! We are super thrilled about your review! Thank you so much for sharing! Also, that you so much for mentioning our staff! Please come back soon so that you can write more positive reviews!!!! Thank you so much.

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed 10 July 2014

My partner and I stayed here last Winter and had a wonderful experience. The hotel is located very conveniently right in the heart of Times Square – you literally step outside the hotel and you are facing the Times Square steps. There are plenty of shops, restaurants, pizza joints and pharmacies nearby (about a 5 minute walk) and subway stations within about a 10 minute walk.

The Front Desk staff were great and even gave us complimentary warm chocolate chip and pecan cookies upon checking in (we were cheeky and would often ask for some warm cookies to take out with us for the day – they would kindly oblige!).

Our room was fantastic – we requested to stay on a higher floor and had beautiful views of Times Square and across the City. Every room is a suite which has it’s own living area with comfy couches a widescreen TV, sink/counter top area and desk. The bedroom was generously sized with lots of storage for all our purchases and belongings and offered a breath taking view across the City. The bathroom was also fine with double sinks so we each had plenty of room. The suite was well maintained and felt clean and fresh. It was lovely having so much space and room as opposed to being confined to one room. If you go out of season you can get some really competitive prices too.

  • Stayed November 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BecMayF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 14 July 2014
Dear BecMayF,

Thank you so much for staying with us again on your last visit to Manhattan! Your review is truly wonderful! Thank you so much for all of our fine details! We are so ever thankful for you taking your time to write about our staff being great! Please come soon!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coastal South Carolina, South Carolina
Level Contributor
4 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 9 July 2014

We were so impressed with this Hotel and the service that they provide!From the time we arrived we were received as family.My husband has a physical impairment and we travel with a wheel chair,we were able to enjoy NYC because of the time,care and gentle treatment that we received.The car was unloaded and every thing carried to our room as if it belonged to a King.Same applied thru the whole stay up until the time we checked out.The whole process was repeated in reverse.The packed our car better that we could,gave us instructions on the best way out to our next destination.Every one was so kind and exceptional and refused tips!Thee three that really stand out is Miguel,Jimmy and Antonio.Kind,sweet,never in a rush with us and wonderful men!The Hilton organization is so blessed to have these great people.

Room Tip: All are good.
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  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Brenda B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 14 July 2014
Dear Brenda B,

Thank you so much for staying with us on your last visit to Manhattan! WOW!!! We are so thrilled about your excellent experience! Thank you so much for sharing. We will be sure to share your review with Miguel, Jimmy, and Antonio and their Team Members! Please come back soon!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, United States
1 review
4 of 5 bubbles Reviewed 9 July 2014

This hotel was perfect for our purposes -- showing my niece NY for the first time, as it provided ample space for 3 people, was clean, had a responsive staff and a central location. It was also a great value!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ivy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 14 July 2014
Dear Ivy G,

Thank you so much for staying with us on your last visit to Manhattan! We are so happy that our hotel was perfect for your purposes! Thank you so much for sharing your experience and mentioning our responsive staff! Please come back soon!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rochester, NY, United States
1 review
4 of 5 bubbles Reviewed 9 July 2014

Great location - room on my last visit had much to be desired in terms of layout - but the view of Times Square was amazing. I has a corner room that was obviously an afterthought in terms of desk, couch, etc. I've stayed in the past in other rooms that were much more updated and functional - I think this was just an issue with this particular corner room. All in all, I would stay there again despite this particular room.

  • Stayed July 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RyanAtDTTS, Manager at DoubleTree Suites by Hilton Hotel New York City - Times Square, responded to this review, 14 July 2014
Dear Kevin L,

Thank you so much for staying with us again on your last trip to Manhattan! We are so happy that you have had a great stay! We will be upgrading our rooms very soon! Please come back, do let us know of your next stay so that we can assist you with your room type preferences. E-mail us at rshafi@dtnyc.com. Thank you again for your review and feedback!

Ryan Shafi
Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about DoubleTree Suites by Hilton Hotel New York City - Times Square

Property: DoubleTree Suites by Hilton Hotel New York City - Times Square
Address: 1568 Broadway, 47th Street, New York City, NY 10036-8201
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#70 Business Hotel in New York City
#102 Romantic Hotel in New York City
#110 Family Hotel in New York City
#123 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — DoubleTree Suites by Hilton Hotel New York City - Times Square 4*
Number of rooms: 460
Official Description (provided by the hotel):
DoubleTree Suites by Hilton - Times Square is the only all-suite hotel located on Broadway in the heart of Times Square excitement. The hotel recently underwent a multi-million dollar renovation and is surrounded by Broadway theaters, New York City’s world-famous restaurants, shopping, museums and sightseeing. A TKTS booth, offering discount theater tickets, is directly across from the hotel. Radio City Music Hall, Rockefeller Center, The Museum of Modern Art, Fifth Avenue shopping, St. Patrick’s Cathedral, Carnegie Hall and Central Park are all within walking distance. The hotel is just 15 blocks from Jacob Javits Convention Center, Penn Station/Madison Square Garden, Port Authority Bus Terminal and convenient to Grand Central Terminal and all (3) area airports.All of the hotel’s 460 two-room suites feature living room with sofa bed plus private bedroom and bathroom, Sweet Dreams by DoubleTree Sleep Experience bedding and modern amenities including two flat-screen televisions, wet bar, refrigerator, microwave, MP3 connectivity and large work desk with ergonomic chair. Onsite hotel amenities include newly renovated lobby with new check-in area, new Concierge/Theater Ticket Desk, brand new Ad Lib lobby lounge, brand new Gingers Restaurant, morning Coffee Kiosk, room service, complimentary 24-hour Fitness Center and complimentary 24-hour business center. The hotel has 10,000 square feet of modern event space. The hotel is 100% non-smoking. Self & valet parking is available. The hotel allows pets, with a $50 pet surcharge per stay (under 60 lbs). 24-hour Security onsite. ... more   less 
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Also Known As:
Doubletree New York City
Doubletree Times Square
Suites New York City
New York Suites
Doubletree Guest Suites Times Square Nyc
Doubletree Hotel Times Square
Doubletree Hotel New York City

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