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“new years eve in new york”

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Econo Lodge Times Square
Ranked #258 of 467 Hotels in New York City
Certificate of Excellence
Midale, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“new years eve in new york”
Reviewed 7 January 2014

the staff make the difference for this hotel. the hotel should be very thankful for having all of them! location is fantastic, and works for your first time there. size of rooms is a concern, as stated before. cleanliness is not an issue, however some upgrades on the painting would improve the condition of the rooms. I cannot overemphasize the staff quality in the hotel!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mike Bev P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, 13 January 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad we were able to meet all your needs and requests as well. We are glad to know location was suitable and convenient for you. On behalf of our entire team, I would like to apologize for failing to exceed your expectations of our room’s square footage and condition of the room with suitcase scuffs marks. The rooms are small but the beds are very comfortable and clean as you mentioned. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We appreciate your comment as it means a lot to us:
“the staff make the difference for this hotel.” and “I cannot overemphasize the staff quality in the hotel!”

We look forward to seeing you again,

Thank you,
Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,211 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (145)
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English first
Sao Paulo, SP
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 January 2014

We just had eight great days and nights in NYC. We thank the staff at Econo Lodge, sweet and kind people, for making us feel welcomed and safe. Kathy, Linda, Jessica, Stephanie, Andrea, we love you! And Salam, the other guys and ladies too. Couldn't get all their names tho. My bad! =/ - Whenever we can go back to the States and NYC, Econo Lodge will be our first option.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RageGT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, 6 January 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. We are happy to hear that our staff has made you feel welcomed and safe. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad we were able to meet all your needs and requests for the eight day duration of your stay. We enjoy and love building relationships we guests like yourself. Our goal is to provide exceptional customer service and when reading such comments like the one you have wrote has made us believed we have fulfilled our duties with guest service satisfaction.

We appreciate your comment as it means a lot to us:
“We thank the staff at Econo Lodge, sweet and kind people, for making us feel welcomed and safe. Kathy, Linda, Jessica, Stephanie, Andrea, we love you!”
Whenever we can go back to the States and NYC, Econo Lodge will be our first option.

We look forward to seeing you again;


Thank you,
Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New London, Connecticut
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 31 December 2013

We've stayed in this New York City Econo Lodge three times so far and are planning another visit in January 2014, which is what made me think about writing this review. It's not ritzy but everything makes this a great place to stay if you'd rather spend your money on Broadway shows and museums. First, the rooms are impeccably clean and the furniture is new. Size is small but who cares when all you use your room for is to sleep and shower -- but yes there is a tub to soak in if that's your thing. It's a short walk to the Broadway TCKTS booth. it's free breakfast is excellent -- it reminds me of breakfast in a French hotel -- except for the bagels, of course. In addition to the usual coffee, juice, danish, bagels and muffins, they have sliced sausages and cheeses, fruits and yogurt. I also love the mix you meet in their small lobby at breakfast -- people young and old from a variety of countries. It's a great place to stay. The only reason I didn't give it 5 stars is because it doesn't compete in size with the other expensive hotels. It is on a busy corner and the street traffic is a little noisy at night, so ask for a room on the top floor. I've never had trouble sleeping, but have sometimes heard noise. When I say sleep quality is average below, I'm referring to the street noise -- the bedding is very comfortable.

Room Tip: It is on a busy corner and the street traffic is a little noisy at night, so ask for a room on the t...
See more room tips
  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dottie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, 6 January 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. We are happy to hear that this was your third stay at the Econo Lodge Times Square and are looking to stay again this month. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad we were able to meet all your needs and requests. We are also glad to know location was suitable and convenient for you. On behalf of our entire team, I would like to apologize for failing to exceed your expectations of our room’s square footage. The rooms are small but the beds are very comfortable and clean as you mentioned. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are pleased to know that you have enjoyed our breakfast that includes everything from coffee, juices, danishes, bagels, muffins, eggs, sliced sausages, variety of cheeses, fruits and yogurt.

Feel free to reach out to reservations@econolodgetimessqaure.com for any future reservations to inform you about our different room type categories that may be suitable for you and your guests. Also note that for any future stays we can also store your personal luggage in our storage room to provide more moving space in the guest rooms. Our goal is to provide exceptional service to all of our guests.


We appreciate your comment as it means a lot to us:
“We've stayed in this New York City Econo Lodge three times so far and are planning another visit in January 2014, which is what made me think about writing this review.”


We look forward to seeing you again;


Thank you,
Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Canada
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 30 December 2013

I just stayed here over the Christmas holidays and it was a great. The location is great, the staff was friendly and the room was pretty clean. The rooms are extremely small, as it has been said before. I've stayed in other hotels in NYC and this was by far the smallest (there is literally maybe a foot on each side of the bed - no real room of lots of luggage). But again, small rooms are normal for NYC. I'd stay here again and recommend this hotel!

Room Tip: Higher level rooms will provide a little relief from the traffic noise. It's a block from Times...
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Megan R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, 6 January 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. We are glad your stay here with us during the Holidays was great! There is no better place to be during the Holidays but NYC, it is beautiful. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad we were able to meet all your needs and requests. We are also glad to know location was suitable and convenient for you. On behalf of our entire team, I would like to apologize for failing to exceed your expectations of our room’s square footage. The rooms are small but the beds are very comfortable and clean as you mentioned. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Feel free to reach out to reservations@econolodgetimessqaure.com for any future reservations to inform you about our different room type categories that may be suitable for you and your guests. Also note that for any future stays we can also store your personal luggage in our storage room to provide more moving space in the guest rooms. Our goal is to provide exceptional service to all of our guests and again we apologize for failing to do so.

We appreciate your comment as it means a lot to us:
“I'd stay here again and recommend this hotel!”


We look forward to seeing you again;


Thank you,
Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington, DC
Level Contributor
178 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 123 helpful votes
Reviewed 29 December 2013

First off I have to say all five young people at the front desk were professional, well-trained and able to mange multiple interactions with multiple guests simultaneously with expertise. And every one of them seemed genuinely friendly and bought into service culture. That's a BIG plus to me.

The location, one block from Times Square and walking distance to our favorite NYC restaurant in Columbus Circle, is also a BIG plus.

What's NOT so big is the room we had. I've had small rooms in Paris, Venice and New York before. I believe our room was 8 feet by 8 feet. There was no place to put our luggage except the windowsill and small cramped hallway - it would not fit on the floor between the bed and the wall on any side of the bed, and we only travel with luggage that meets airline overhead size restrictions. Now I have to admit the room was clean, and smelled nice, but it was beat up a bit (patchwork wallpaper) and the bed was comfortable on one side but not the other.

Other observations about this hotel:

The 19" tv had problems with over half the channels (a black window would appear in the middle with a bunch of code - see pic attached to review). Ironically, the screen size did not seem small, relative to the tiny room.

The elevator worked off and on, and I felt sorry for the Italian guest who were lugging huge suitcases up the cramped, dimly lit staircase.

There was a note posted on each floor apologizing for the telephones not working as well.

We are generally loyal to Choice hotels but I don't think I could stand a room this small again, even though we only come back to the room to shower and sleep. And I can't imagine the problems with the tv, elevator, telephones was a symphony of anomalies. Oh, I forgot to mention the cracked sink in the bathroom (pic) and the fights, sirens and endless honking outside the hotel until 3am on Saturday.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank IntrepidFromDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, 6 January 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad we were able to meet all your requests. We are glad to know location was suitable and convenient for you. On behalf of our entire team, I would like to apologize for failing to exceed your expectations of our room’s square footage. The rooms are small but the beds are very comfortable and clean as you mentioned. Thank you for the television feedback, we will further investigate this particular room and assure the television channels are working properly. Please note that during the duration of your stay we had a few Verizon lines go down in the neighborhood which affected the hotel telephones and television lines in the rooms. This was an issue that was completely out of the hotel hands and the city was directly dealing with. Our elevator also went out for a short period of time and our technicians were immediately called for further investigation. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. We are pleased to hear that you are loyal guest to Choice Hotels. We understand that you probably will not join us in the near future due to the room’s square footage however please be advise that you were reserved to one of the smaller guest rooms the hotel has. Feel free to reach out to reservations@econolodgetimessqaure.com for any future reservations to inform you about our different room type categories that may be suitable for you and your guests. Our goal is to provide exceptional service to all of our guests and again we apologize for failing to do so.

We appreciate your comment as it means a lot to us:
“First off I have to say all five young people at the front desk were professional, well-trained and able to manage multiple interactions with multiple guests simultaneously with expertise. And every one of them seemed genuinely friendly and bought into service culture. That's a BIG plus to me.”


We look forward to seeing you again,


Thank you,
Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Florida, Usa
2 reviews
Reviewed 21 December 2013

Looking for an economic place to stay and visit New York then this Econo Lodge is it. Conveniently located within two miles of Times Square, the hotel is clean and affordable. Would definitely stay again.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, 13 January 2014
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad we were able to meet all your needs and requests as well. We are glad to know location was suitable and convenient for you. As you mentioned our rooms are clean and affordable and we appreciate your positive feedback.

We appreciate your comment as it means a lot to us:
“Would definitely stay again”

We look forward to seeing you again,

Thank you,

Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nashville, Tennessee
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 December 2013

Pros: Great location. Very helpful and friendly staff. The room was tiny, but that is expected and not needed since we spent our time in the city. The room was very clean and smelled nice.

Cons: Please read the terms and conditions first. I booked online. Three days before our trip an authorization was on my bank account for the first night total. Then, when we checked in, the staff stated they would put the total for the stay plus an additonal $821.00 on my debit card. We ended up paying cash because It was a headache.

Room Tip: We asked for a view and got a great view of the street. The room provided ear plugs, so road noise w...
See more room tips
Green Features: I am glad I stayed at a hotel with environmentally-friendly practices. That is important to me.
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nicole p
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Daisy S, Guest Relations Manager at Econo Lodge Times Square, responded to this review, 23 December 2013
Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your kind review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad we were able to meet all your needs and requests as well. On behalf of our entire team, I would like to apologize for the inconvenience our hotel policy has caused. Unfortunately, with debit card transactions the system automatically places a hold aside from the charge being made. Please note the authorization done 3 days before arrival is a just hold to verify that the card on file is valid. If you are paying with the same card placed on file that authorization will later become a charge upon check-in. Please note you are only being charged once and not twice. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We look forward to seeing you again,

Thank you,
Econo Lodge Times Square Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Econo Lodge Times Square

Property: Econo Lodge Times Square
Address: 302 West 47th Street, New York City, NY 10036-3101
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#194 Family Hotel in New York City
#205 Romantic Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:2.5 star — Econo Lodge Times Square 2.5*
Number of rooms: 50
Official Description (provided by the hotel):
Econo Lodge Times Square Hotel in New York CityThe Econo Lodge® Times Square hotel is ideally located at 47th Street and 8th Avenue in the heart of New York City's Times Square. Imagine staying close to everything you want to do and see when visiting NYC! As our guest, you will have easy access to the city's most famous attractions, including the Broadway Theater District, Radio City Music Hall, Empire State Building, Central Park and esteemed Restaurant Row. You will be within walking distance of Rockefeller Center, Madison Square Garden, Jacob K. Javits Convention Center (Javits Center), Fifth Avenue shopping and more. Our location is unbeatable! Hotel features include free wireless high-speed Internet access and free continental breakfast. All of our guest rooms include flat-screen televisions with satellite programming including premium channels, safes, hair dryers and iPod docks. Take a look at our room types and choose the one that best suits your needs. Whether traveling for business or pleasure, the Econo Lodge Times Square hotel in New York City provides superior accommodations and affordable rates to everyone visiting the area. Our friendly staff looks forward to seeing you soon. ... more   less 
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Also Known As:
Econo Lodge Times Square Hotel New York City
Econo Lodge New York City
Econolodge Times Square
New York City Econo Lodge
Econolodge New York City
Econo Lodge Time Square

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