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Econo Lodge Times Square
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Reviews (1,284)
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All reviewsrooms are smallbagelstimes squaregreat locationnew yorkprovide ear plugscontinental breakfastfire stationsmall deskwould stay here againstreet noisenoisy at nightsmallest roomtea and coffeebudget hotelqueen bedfront desk staff
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344 - 349 of 1,284 reviews
Reviewed 12 August 2014

Econo Lodge Times Square is located perfectly for anyone who wants to have the convenience, excellent customer service and clean rooms. You can WALK North to Central Park, Lincoln Plaza and South to Macy's, East to Grand Central and West to the piers ( many great cruises are offered there) and see everything inside of this "square" with excellent eating places for any budget. You won't waste your time and money on any type of transportation. I loved to stay here! If you need to take a subway, all stations are located within 5-9 min. of pleasant walk.
BUT YOU HAVE TO deal with the traffic noise inside of your SMALL room and the low water pressure in the shower ( the water sometimes stops coming and resumes after a few minutes). The hotel gives complimentary earplugs that give 100% noise reduction. I slept well with the earplugs and the rest of my family slept ok without them.
The breakfast has enough choices ( fresh fruit, yogurt, pastries, bagels, cream cheese, salami, cheese, tea, coffee, orange juice, instant oatmeal, sometimes hard boiled eggs,) to start your day and gives you about 4 hours of energy. I would come back here again!

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
1  Thank Ludmila732014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econo47th, Guest Relations Manager at Econo Lodge Times Square, responded to this reviewResponded 15 August 2014

Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. We apologize for failing to exceed your expectations with the room’s square footage. Please note the hotel offers other options like our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. We also like to apologize for the noise you experienced throughout the night with the fire fighter trucks and police cars. Please note that due the location we are located in at times cannot control the noise but provide ear plugs for light sleepers; again our apologies regarding this matter. Please note any time a noise issue may arise with a guest we immediately offer a higher floor for comfort and a good night sleep. We also like to apologize for the water pressure not being sturdy; after further investigation we found that at times when many guests are showering at times there may be less water pressure as in many hotels ; again our apologies about the matter. We are glad breakfast was a plus for you and yours and got you started for your daily leisure activities in New York City. Your satisfaction is important to us and the feedback you have provided we have used to make improvements to the hotel. We always want to ensure we offer an exceptional experience for our guests in the future.

We look forward to seeing you again in the near future,

We appreciate your comment as it means a lot to us:

“Econo Lodge Times Square is located perfectly for anyone who wants to have the convenience, excellent customer service and clean rooms.”

“I loved to stay here”

“The breakfast has enough choices ( fresh fruit, yogurt, pastries, bagels, cream cheese, salami, cheese, tea, coffee, orange juice, instant oatmeal, sometimes hard boiled eggs,) to start your day and gives you about 4 hours of energy. I would come back here again!”

Thank you,

Econo Lodge Times Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 August 2014

the location is great. the staff members were friendly. we had complimentary breakfast (donuts, croissant, bars, coffee, tea, juice.etc...). the room is not very big but it had everything we could need.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank samantha_j0e
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econo47th, Guest Relations Manager at Econo Lodge Times Square, responded to this reviewResponded 15 August 2014

Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. We apologize for failing to exceed your expectations with the room’s square footage. Please note the hotel offers other options like our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. We are glad breakfast was a plus for you and yours. Your satisfaction is important to us and the feedback you have provided we have used to make improvements to the hotel. We always want to ensure we offer an exceptional experience for our guests in the future.

We look forward to seeing you again in the near future,

We appreciate your comment as it means a lot to us:

“perfect location”

“the staff members were friendly"

Thank you,

Econo Lodge Times Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

We really enjoyed the friendly staff and how helpful they were about directions and attractions. The room was tiny but we were able to move around the bed witha. Squeeze. The breakfast buffet was adequate and again the staff very helpful and eager to please. I see NYC as a place to explore with the rom being more a place tor est your head as would stay there again when I return. The location is perfect.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Ken W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econo47th, Guest Relations Manager at Econo Lodge Times Square, responded to this reviewResponded 11 August 2014

Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. We apologize for failing to exceed your expectations with the room’s square footage. Please note the hotel offers other options like our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. We are glad you enjoyed our good services and breakfast was a plus for you and yours. Your satisfaction is important to us and the feedback you have provided we have used to make improvements to the hotel. We always want to ensure we offer an exceptional experience for our guests in the future.

We look forward to seeing you again in the near future,

We appreciate your comment as it means a lot to us:

“Great value for New York City”

“We really enjoyed the friendly staff and how helpful they were about directions and attractions”

“The breakfast buffet was adequate and again the staff very helpful and eager to please”

Thank you,

Econo Lodge Times Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2014 via mobile

The location is very good, just one block away from times square. The hotel provides good services, including a complimentary breakfast. The rooms are very small, some aspect could be renovated (windows, curtains, carpets...). The staff is friendly and helpful.

Stayed: August 2014, travelled as a couple
1  Thank bigjim33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econo47th, Guest Relations Manager at Econo Lodge Times Square, responded to this reviewResponded 11 August 2014

Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. We apologize for failing to exceed your expectations with the room’s square footage. As you mentioned the rooms are small but clean. Please note the hotel offers other options like our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. We are glad you enjoyed our good services and breakfast was a plus for you and yours. Your satisfaction is important to us and the feedback you have provided we have used to make improvements to the hotel. We always want to ensure we offer an exceptional experience for our guests in the future.

We look forward to seeing you again in the near future,

We appreciate your comment as it means a lot to us:

“Good value for money”

“The hotel provides good services, including a complimentary breakfast”

“The staff is friendly and helpful.”

Thank you,

Econo Lodge Times Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2014

I stayed here January 2014 for a week for my 21st Birthday. Rooms were old fashioned and small but perfect for just sleeping in, and was very clean. The complimentary breakfast was very nice and filled a spot. Central to everything we walked from the hotel to Central Park, Empire State, grand central station and broadway. Staff were very friendly and helpful. Would definitely stay here again and recommend others to stay also!

  • Stayed: January 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
3  Thank Jade C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Econo47th, Guest Relations Manager at Econo Lodge Times Square, responded to this reviewResponded 11 August 2014

Hello and Thank You for choosing Econo Lodge Times Square,

Thank you for your review. The staff here at Econo Lodge Times Square takes pride in their everyday work and we are glad the location was suitable and convenient for you. We apologize for failing to exceed your expectations with the room’s square footage. As you mentioned the rooms are small but clean. Please note the hotel offers other options like our Superior Queen and Deluxe Double Guestrooms which provide additional square footage for extra room. In the future please be sure to contact the hotel directly so we can assist you in selecting the room type which may be a best fit for you and/or your family. We are glad you enjoyed breakfast and it was a plus for you and yours. Your satisfaction is important to us and the feedback you have provided we have used to make improvements to the hotel. We always want to ensure we offer an exceptional experience for our guests in the future.

We look forward to seeing you again in the near future,

We appreciate your comment as it means a lot to us:

“Perfect location!”

“Staff were very friendly and helpful. Would definitely stay here again and recommend others to stay also!”


Thank you,

Econo Lodge Times Square

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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