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“Charming upper west side hotel”
Review of Hotel Belleclaire

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Hotel Belleclaire
Ranked #233 of 467 Hotels in New York City
Certificate of Excellence
North Carolina
1 review
“Charming upper west side hotel”
Reviewed 21 June 2014

Lovely, welcoming atmosphere. Very helpful staff. Hardwood floors, clean, and nice views. Easy to get to from 79th Street subway, or by taxi. Easy walk to Lincoln Center. A few issues checking in, good.











  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Andrew S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna N, Sales & Marketing Coordinator at Hotel Belleclaire, responded to this review, 23 June 2014
Dear Andrew S,

Thank you for the great review of your visit to the Hotel Belleclaire. I am delighted to read your appraisal of our team, the comfort, services and I know our staff will be equally pleased to learn of your kind remarks and recognition of their efforts. I love hearing that you were able to take advantage of Hotel Belleclaire, conveniently located a few blocks from Central Park, Lincoln Center and the best museums in NY City and far from the chaos of shopping crowds in midtown. We certainly look forward to welcoming you back in the near future.

Best Regards,

Anna Nejasmic
Sales and Marketing Coordinator
Hotel Belleclaire
212-706-4479 / salesoffice@hotelbelleclaire.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Milano
Level 4 Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 June 2014

Perfect location near Central Park and not far from 2 subway stations: 72th and 79th red line (1-2-39 that allows to reach Midtown and Downtown in a short time - The building is gorgeous in liberty style and the rooms are full optional; last but not least beds are very very confortable...this is important after 12 hours walking around the city :-) But the surprise was Mirio, a nice italian boy working at the reception: he was so helpful and kind!!! I do recommend this hotel for those who love quiet place, not a lot of impersonal rooms in a skyscraper - Near the hotel nice places for breackfast and a wonderful market named Fairy - have a nice stay :-)

Room Tip: ask for rooms with a view on hudson river and double bed
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank wonderbbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna N, Sales and Marketing Coordinator at Hotel Belleclaire, responded to this review, 22 June 2014
Dear Wonderbbb,

Thank you for sharing your wonderful experience at the Hotel Belleclaire! We are delighted to read your appraisal of our team, the value, services, and I know our staff will be equally pleased to learn of your kind remarks and recognition of their efforts. We are delightful with your comments regarding our wonderful location and amenities. I love hearing that you were able to take advantage of Hotel Belleclaire, conveniently located a few blocks from Central Park, the best museums in NY City and far from the chaos of shopping crowds in midtown. We hope to welcome you back again soon!

Warm Regards,

Anna Nejasmic
Sales and Marketing Coordinator
Hotel Belleclaire
212-706-4479 / salesoffice@hotelbelleclaire.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Columbia
2 reviews
Reviewed 18 June 2014

The location of the Belleclaire was perfect for my recent trip to NYC. My room was clean and affordable. I had a newly renovated room which I would request the next time I stay. A comfortable boutique hotel.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank AmyLeigh2833
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna N, Sales and Marketing Coordinator at Hotel Belleclaire, responded to this review, 20 June 2014
Dear Amuleigh2833,

Thank you for your excellent review! We are very thrilled with your comments regarding our Upper West Side location, the cleanliness, the comfort, and our Hotel value. We appreciate your business and your feedback; if we could be of any assistance in your future plans, please do not hesitate to contact our reservations department at 1-877-468-3522 or reservations@hotelbelleclaire.com. We hope to welcome you back again soon.

Warm Regards,

Anna Nejasmic
Sales and Marketing Coordinator
Hotel Belleclaire
212-706-4479 / salesoffice@hotelbelleclaire.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Luis
1 review
Reviewed 18 June 2014

I was satisfied with the service and the cleanliness of the room. It was a bit small , but it was comfortable. The location of the hotel is great because there is a pharmacy and a little market just around the corner as well as it is walking distance from Central Park. Around the corner, there is also a small restaurant called Euro Pan and it is great for breakfast.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Cassandra C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna N, Sales and Marketing Coordinator at Hotel Belleclaire, responded to this review, 20 June 2014
Dear Cassandra C,

Thank you for the wonderful review! We are thrilled with your comments regarding our prime location, our service, cleanliness, the comfort, and our Hotel value. I notice as well your mention about the convenient location of our Hotel Belleclaire. Is true that it’s in a perfect location, just a stone throw away from Central Park and is situated in a friendly neighborhood on the Upper West Side, where there are lots of restaurants, bars, shops and places. We certainly look forward to welcoming you back in the near future at the Hotel Belleclaire!

Best Regards,

Anna Nejasmic
Sales and Marketing Coordinator
Hotel Belleclaire
212-706-4479 / salesoffice@hotelbelleclaire.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kentucky
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

This hotel is a great place to stay. Of course we spent very little time in the room because we were out sight seeing ALL day every day. The room was small, but it is NYC, and clean. The location is excellent. The air conditioner was a little loud but that could have been an isolated situation and it wasn't bad enough for us to make a complaint. Some people might be pickier than us however. There is a subway 1 block away and it will take you straight to Central Park and Times Square in 10 minutes. We found the subway to be a fun experience as well as the quickest way to travel.There is a market right around the corner, restaurants, some shopping, and cafe Lalo (look it up it has superb desserts) is a short walk. The staff was friendly, very helpful and polite. The rooms have laminate hardwood and no carpet, which we really liked. We do wish there had been a quiet bar/lounge but again, one can be found less than a block away. We love this location because it is quiet, not as crowded, but we can get to the NYC hype with just a short subway ride. We will definitely consider staying here again.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Beck C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna N, Sales and Marketing Coordinator at Hotel Belleclaire, responded to this review, 19 June 2014
Dear Beck C,

Thank you so much for your great review! We are thrilled with your comments regarding our prime location, our service, cleanliness, the comfort, and our Hotel value. I know our staff will be equally pleased to learn of your kind remarks and recognition of their efforts. As you kindly mentioned, we are situated in the heart of the Upper West Side; a magnificent, cultural and residential neighborhood that is located steps away from the subway station. Our location offers easy access to various main attractions and locations throughout NYC. We were delighted to accommodate your reservation needs and look forward to your future stay at Hotel Belleclaire!

Best Regards,

Anna Nejasmic
Sales and Marketing Coordinator
Hotel Belleclaire
212-706-4479 / salesoffice@hotelbelleclaire.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Redwood City, California
1 review
Reviewed 18 June 2014

This hotel was perfect for our trip to NYC for sightseeing and college tours. The staff was professional, courteous and knowledgeable. The location is very convenient to public transit and Central Park.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Caroline T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna N, Sales and Marketing Coordinator at Hotel Belleclaire, responded to this review, 19 June 2014
Dear Caroline T,

Fantastic! Thank you so much for your great review! We love hearing that you were able to take advantage of our prime location, the value and all amenities that Hotel Belleclaire has to offer. I know our staff will be equally pleased to learn of your kind remarks and recognition of their efforts and service. I love hearing that you were able to take advantage of Hotel Belleclaire, conveniently located a few blocks from Central Park, the best museums in NY City and far from the chaos of shopping crowds in midtown. We hope to welcome you back again soon!

Warm Regards,

Anna Nejasmic
Sales and Marketing Coordinator
Hotel Belleclaire
212-706-4479 / salesoffice@hotelbelleclaire.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cincinnati, Ohio
Level 5 Contributor
64 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 17 June 2014

This will be my first negative review for trip advisor. I stayed here in February of 2013, so maybe things have improved.

The price was fantastic. The location was residential with a subway stop just a block over. Not much going on in this part of town, but I walk a lot and knew my way around the city. I was looking for a great price!

My fist room looked great! Then, I started looking. There was toothpaste on my faucet from the previous tenant. The toothpaste was also on the wall and mirror around the sink. There was hair in the tub and spots of who knows what on the bathroom floor. The dust was so thick in the bedroom area it was ridiculous. I moved a lamp and it left a mark on the table from the dust. The desk chair had food on it. Actual food on it. The floor was disgusting. I paid extra for a view room. I asked if it was worth it and they told me YeS! The view was of the corner of the street where they were doing very loud construction all day. No view......I went downstairs and they moved me to another room.......

Of course I started looking around as soon as I got in. The bathroom was just as disgusting as the previous one. There was BLOOD on the shower curtain! BLOOD! The bathrooms are all tiled. Tiled walls, tile everywhere. Tile with toothpaste, urine, and who knows what else. The floor in the bedroom was dusty, visible dust balls. Again dust all over the tables, lamps, everything.

The manager came to the room and confirmed all that I saw. They sent up housekeeping to clean the room, bathroom, and change the shower curtain. Unfortunately, I still could not stay there. I was too grossed out and the room was incredibly loud! I mean behind normal street noise loud.

They moved me to another room and all was quiet and clean.........why didn't I get this room to begin with?

Elevator is tiny. Don't bring large suitcase.

Upon checkout, they had the nerve to charge me for the view room. Which I didn't have in the end, and especially after all my problems. I was flabbergasted they were argue over the charge, he ended up taking it off.

Overall, horrible experience. Will never stay here again.

  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Teresa W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anna N, Sales and Marketing Coordinator at Hotel Belleclaire, responded to this review, 19 June 2014
Dear Teresa W,

Thank you for writing a review about the Hotel Belleclaire. Your feedback is essential to our success! I apologize for the negative experiences that you encountered during your visit in 2013 and that there were a few elements of your stay that you found needed improvement. This certainly will be addressed and we will take proactive measures to avoid this issue in the future for a more pleasant, restful visit. Please be kindly advised, in addition to our newly renovated and pristine lobby, we have renovated over half of our guest room bathrooms in the last year. All bathrooms will feature newly renovated and modern floor to ceiling glass enclosed showers, tasteful espresso vanities, and a splash of white stonewash tiles. Between our location and our recent renovations, we are confident that we will have a successful product.

We have brought this matter to the attention of our General Manager, Mr. Scott Geres. In case you would personally want to discuss with Mr. Geres, please feel free to contact him directly by calling (212) 706-4469 or email: sgeres@hotelbelleclaire.com.

We hope to welcome you back again soon.

Best Regards,

Anna Nejasmic
Sales and Marketing Coordinator
Hotel Belleclaire
212-706-4479 / salesoffice@hotelbelleclaire.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Belleclaire

Property: Hotel Belleclaire
Address: 250 West 77th Street, New York City, NY 10024-6810
Phone Number:
Region: United States > New York > New York City > Upper West Side , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#143 Business Hotel in New York City
#162 Romantic Hotel in New York City
#179 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Belleclaire 3.5*
Number of rooms: 244
Official Description (provided by the hotel):
Surrounded by an eclectic array of cultural offerings, Hotel Belleclaire combines classic charm with modern conveniences in a landmark building designed by Emery Roth in 1903. Suitable for business and leisure guests, our Upper West Side hotel is ideally located near iconic New York attractions including Beacon Theatre, The American Museum of Natural History, Central Park and Lincoln Center. Additionally, the avenues surrounding the hotel contain some of the most prominent boutiques, restaurants and bars in the city. ... more   less 
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Also Known As:
Belleclaire Hotel New York City
Hotel Belleclaire New York

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