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“Fabulous welcoming staff stellar location”

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The Iroquois New York
Ranked #37 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 29 April 2014 via mobile

We stayed three nights and the staff welcomed us with open arms to this lovely boutique hotel. There is always fresh infused water for hydration
Coffee in the am in the lobby
The staff made sure we had anything we needed for our outings
We went to two Boadway shows within walking distance and also were able to walk to Central Park
Times Square is a block and a half away but the rooms though a little small were quite and we rested well on luxury linens
Did not eat at the restaurant but had dens at the bar-talented bartender-best brandy Alexander for a nightcap and my husband lived his Manhattan
Want to Especially thank the bell boy Zach from San Rafael California his cheerful welcomes always made our comings and goings great
To the owner manager thank you from the bottom if my small town heart for making my first visit to NYC Amazing awesome fabulous fun!

  • Stayed: April 2014
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1  Thank CatCalifornia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisHotel, General Manager at The Iroquois New York, responded to this reviewResponded 30 April 2014

Dear CatCalifornia,

Thank you for sharing your experience on Tripadvisor. It is feedback like yours that help continually motivate our staff to exceed our guests' expectations. I have shared your comments with Zach. We are quite fortunate to have him on our team!

Truly pleased to hear of your overall satisfaction with our staff, hotel and location and we look forward to your return visit back to the Iroquois!

Sincerely,
Robert Holmes
General Manager

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Reviews (3,681)
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1,991 - 1,997 of 3,681 reviews

Reviewed 27 April 2014

We stayed during a very cold and snowy week in January 2014. Building is well maintained and the rooms are a reasonable size given the location. The bed is comfortable and it was quiet so we rested well. The best part is arguably the staff, who are passionate about delivering great service. Friendly, concerned and genuine. You'll always be asked if you know directions or if you'd like a recommendation. We really felt at home and would return.

  • Stayed: January 2014, travelled as a couple
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Thank Eventine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded 29 April 2014

Dear Eventine,

Thank you for choosing the Iroquois New York and for not holding the cold snowy winter that we experienced against us! During times of such extreme weather conditions it is all we strive for to ensure our guests are still having the best stay they could possibly have no matter what is happening outside. I am so pleased to hear that you had such a wonderful time with the staff and I will absolutely share this with our staff hear. Thank you again, we look forward to welcoming you back to the Iroquois in the near future and hopefully with better weather!

Best Regards,

John Waechter

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Reviewed 26 April 2014

If you need a midtown location near Broadway/theatre district, this is a wonderful little hotel. Double rooms (2 beds) are incredibly small...you practically trip over bed upon opening door...but singles are adequate. Professional, friendly staff. Nice touches like bananas at front desk and refreshing cucumber water in lobby. Quiet hotel, good night's sleep. Carpet could use an overhaul.

  • Stayed: April 2014, travelled with friends
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Review collected in partnership with this hotel
Thank JustCurious44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded 29 April 2014

Dear JustCurious44,

Thank you for staying at the Iroquois New York and for providing feedback on your recent stay with us. I am happy to hear that the staff was professional and friendly and that you enjoyed the complimentary fruit and beverage station in the lobby. We do have plans to give the rooms an update in the very near future and look forward to welcoming you back to see all of the new improvements. Thank you again and we look forward to seeing you again soon!

Best Regards,

John Waechter

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Reviewed 26 April 2014

I stayed in the hotel with my son 4 days. The service was impeccable. Starting at the reception desk, to the helping desk and the daily maintenance of the rooms. The hotel is very clean, cosy and decorated in classic elegance. Our room was specious, at least in NYC boutique hotels standards and the bathroom was very comfortable.

  • Stayed: April 2014, travelled with family
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Thank Remy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded 29 April 2014

Dear Remy M,

Thank you for staying at the Iroquois New York and for the feedback on your recent stay. We are so happy that our service matched with our facility provided you with everything you needed in NYC to make your stay the best it could be. Thank you again and we hope to see you again soon!

Best Regards,

John Waechter

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Reviewed 25 April 2014

The staff make this hotel exceptional ... yes the hotel location is fantastic and yes the rooms are very clean and comfortable and yes the product has quality stamped all over it ... however the staff are the stars, they are so HELPFUL and SO FRIENDLY and always go that extra mile to make your stay enjoyable and memorable. Thanks to all the team at the Iroquois, you are all amazing, but special thanks go to Vanessa on Concierge for her spot-on recommendations and helpful and enthusiastic nature ... what a pleasure she was to deal with. When we return to NYC we wouldn't dream of staying anywhere else but here, this hotel is a perfect balance of a quality product coupled with respectful and friendly service! Thank you, you made our week in New York so comfortable :)

  • Stayed: April 2014, travelled as a couple
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Thank Shelleybabes100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded 29 April 2014

Dear Shelleybabes100,

Thank yo for calling us your home away from home in NYC, that is just about the best compliment any hotel could receive! We are honored that you feel that he staff make our hotel so exceptional and that the rooms suited all of your needs. Vanessa is definitely an asset o the Iroquois team and we are lucky to have such a knowledgeable and dedicated individual. We hope to see you again soon and to have the opportunity to make your next stay even better would be our pleasure.

Best Regards,

John Waechter

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Reviewed 25 April 2014

We stayed here for 5 nights. The hotel is in a fantastic location, about 5 minutes walk from Times Square. Our rooms were quiet and just the perfect place to relax after wandering about all day (beds were very comfy!) Free coffee is served downstairs every morning - and warm apple cider later on. Everyone at the Iroquois was friendly and always available for advice on where to eat, or the best way to get Broadway tickets. I would thoroughly recommend this hotel.

  • Stayed: April 2014, travelled with family
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Review collected in partnership with this hotel
Thank fifer66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded 29 April 2014

Dear fifer66,

I am thrilled to hear that you enjoyed your five night stay with us! We sincerely appreciate your recommendation as there are an endless amount of choices when it come to NYC hotels. The Iroquois staff is truly one of our greatest assets and I am pleased to hear that hey were able to help you throughout your stay. Thank you again and we hope to see you again soon!

Best Regards,

John Waechter

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Reviewed 25 April 2014

The Iroquois is a (relatively) small, upscale luxury hotel, so be prepared to pay up. It was first class all the way. The restaurant was excellent. The staff were friendly and attentive. The concierge was most helpful. Top notch (and pricey).

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank michaelbC7812YO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this reviewResponded 29 April 2014

Dear Michael B,

Thank you for staying at the Iroquois New York! We appreciate your feedback and are so pleased that you enjoyed everything from our restaurant Triumph to our staff and the concierge services. We look forward to your next stay and encourage you to sign up for our Gold Guest Program offering exclusive rates, amenities and upgrades all while earning points to use for future stays! We look forward to seeing you again and if you need any assistance arranging your next NYC adventure please don't hesitate to contact us.

Best Regards,

John Waechter

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Iroquois New York

Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036-6613
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in New York City
#29 Romantic Hotel in New York City
#35 Luxury Hotel in New York City
#41 Business Hotel in New York City
Price Range: £180 - £439 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Iroquois New York 4*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Travel Republic (UK), TripOnline SA, Agoda, Ebookers, Evoline ltd, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your The Iroquois New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Iroquois Hotel New York City
Iroquois Hotel New York City
Iroquois New York City

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