We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location and service.”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
The Iroquois New York
Ranked #41 of 467 Hotels in New York City
Certificate of Excellence
Oneonta
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Excellent location and service.”
5 of 5 bubbles Reviewed 6 June 2014

Vanessa in Concierge will help you with anything, including using the subway.

I highly recommend taking the red uptown train to 42nd Street and dining at the Red Rooster.

Aladdin is a must see if you don't do anything else.




  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
2 Thank Cindy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, 22 June 2014
Dear Cindy S,

Thank you so much for your feedback and for staying with us! Vanessa truly is a valued member of the Iroquois staff and I am so glad she was able to assist you with everything you needed during your stay. We look forward to welcoming you back again soon and if there is anything we can do to make your next stay even better please don't hesitate to contact us!

Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,491 reviews from our community

Traveller rating
    2,345
    882
    173
    59
    32
See reviews for
832
1,417
209
420
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (374)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Hershey, Pennsylvania
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 6 June 2014

We really enjoyed our time at the Iroquois. The location was excellent. It was close to everything that we wanted.
The service was outstanding. We would stay again.
Great time for our anniversary weekend.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, 22 June 2014
Dear Terry H,

Thank you for choosing to spend your anniversary with us! We are so happy you were able to enjoy your anniversary and to hear that you would choose to come back and stay with us again. If you need any assistance arranging your next NYC adventure please do not hesitate to contact us!

Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
warsaw
Level Contributor
185 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
1 of 5 bubbles Reviewed 6 June 2014

Stayed 4 nights in this hotel and will not ever return. This is not a four star hotel, rather an average three star in good location.

- If you are one of those who gets problems from aircon, this hotel is not for you. Aircon is central system, so couldnt adjust the temp. Also couldnt switched it off - or once you "switched it off" as the staff member advised, it actually stopped blowing directly on the bed but turned to the side. And the noise doubled. Conclusion: its loud and blowing all the time. The clerk said it will start heating but it wasnt true at all.
- Small rooms (had queen), was uncomfortable to fit in. Wardrobe didnt have lights and generally sockets werent easily accessible
- Old full carpets
- There was a space between door and wall, so light came from corridor at night. Also heard everything from corridor
- Cable TV and internet didnt work on the first night so had to go to the next hotel to catch connection
- No coffee / tea facilities
- Guy who filled minibar was exceptionally rude. No manners at all. When he returned, he just walked in without knocking the door and didnt say a thing, just put the water on the table.

+ Guys at the front door
+ Location
+ Ok clean

Normally would give this hotel average rating here, but as the staff managed to spoil our stay by overcharging our friends' credit card which took 3 days to solve. Instead taking responsibility they first denied and said it is some other hotel, then they said its fault of booking.com and at the end they told my friends that it was my fault, resulting to disasterous ending of 3 our weeks holiday. Hotel compensated our friends though after they admitted they made a mistake. When I mentioned my feedback to the staff member called John, he wasnt that interested and later didnt even bother to say goodbye. Although got arrogant apologies from him. Very unpleasant man.

Conclusion: very bad taste from this hotel and certain staff members. Our grande finale night in New York and whole holiday was spoiled by accusing me on the credit card mess. That is unacceptable.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank mokoma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisHotel, General Manager at The Iroquois New York, responded to this review, 10 June 2014
Good afternoon Mokoma,

I wanted to again apologize for the billing issue that occurred during your stay. We have spoken at least two times via email where I offered to contact your travel colleagues but you have yet to advise if you would like me to speak directly with them. There was a billing error and we moved as quickly as possible to resolve but the reversal of a hold can take up to 72 hours and this as quickly as this can be resolved. I have reviewed the situation in great detail to avoid such situations from occurring again in the future.
I did speak with John our manager as well. His customer service skills are always well received with our guests and I can assure you this is an isolated incident.
Regarding your comment about coffee and tea service, we have this available 24 hours a day and our room service menu was given to you at check in. We also offer complimentary coffee each morning in our lobby right by the entrance to our restaurant.
The cable issue was due to a damaged fiber optic line outside of our hotel and this was explained in the letter you received during your stay.
I will also look into your comment regarding our minibar attendant. Our standard procedure is to ring the doorbell two times and announce and this should not have happened.
My sincere apologies again for your recent stay and please contact me personally to discuss this further.
Sincerely,
Robert Holmes
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chelmsford
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 5 June 2014

I stayed at this hotel for 4 nights in May. The whole experience was delightful from the moment we arrived to when we sat in our car to return to the airport.
All the staff could not have been more welcoming, helpful and friendly.
Our room ( whilst small, which is par for the course in NY) was very comfortable and spotlessly clean, as was the en suite bathroom. Linens, towels and robes are of a very high quality, and super soft.
The hotel is in a great location for midtown, Times Sq and theatres.

The Red Rooster Diner next door is fabulous.
I would stay at this hotel again in a heartbeat and will be booking for my next trip.
Loved it !!

Room Tip: Have an English Sparkler Cocktail in the bar !!
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank purpledonmar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, 22 June 2014
Dear purpledonmar,

I am so happy to hear that the staff was so welcoming, helpful and friendly! Thank you for taking the time to review our hotel on tripadvisor, we truly appreciate it. We look forward to your next visit and if there is anything we can do to make your next stay even better please do not hesitate to contact us.


Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

Everything was perfect:
Size and quietness of the room (We took an executive suite), staff efficiency, location... for a very reasonable price, considering NYC prices.
We didn't try the restaurant, though, so no opinion on it.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank PierreParis_France
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, 22 June 2014
Dear PierreParis_France,

Thank you for staying with us at the Iroquois New York and for writing such a lovely review! We are thrilled to hear you had a superb stay and look forward to making your next stay even better. Please feel free to contact us if you need any assistance arranging your next New York Visit.

Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Thornhill
1 review
5 of 5 bubbles Reviewed 4 June 2014

Enjoyed our stay at the Iroquois. Small but nice rooms. Very clean. Loved the turn down service and the little chocolates on the pillows. Great location -close to Times Square, Broadway, and 5th Avenue. I would return to the Iroquois.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Cindy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, 22 June 2014
Dear Cindy O,

We are pleased to hear that you had a great stay with us and want to thank you for your wonderful review! We hope to see you again soon and if there is anything we can d to make your next stay even better please feel free to contact us!

Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 3 June 2014

the hotel itself was what we expected, traditional and had an authentic boutique feel to it. We were very impressed as we walked through the front doors. When we went up to our room we were shocked at how small the size of the rooms were, but we were later informed that this was typical of the majority of hotels in manhattan, especially times square. The mini bar and the hotel's bar were all very expensive so i suggest that you buy food and drink elsewhere, but beds were comfortable and situated in a great location!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sloh98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Manager at The Iroquois New York, responded to this review, 22 June 2014
Dear sloh98,

Thank you for your feedback and for taking the time to review us on Tripadvisor! I am glad you enjoyed the hotel and our beds. We look forward to seeing you again soon and we do have a variety of room types and hopefully we can find something with a little more space to make your next stay more comfortable.

Best Regards,

John Waechter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The Bryant Park Hotel
The Bryant Park Hotel
#11 of 467 in New York City
4.5 of 5 bubbles 3,442 reviews
Midtown
The Michelangelo Hotel
The Michelangelo Hotel
#37 of 467 in New York City
4.5 of 5 bubbles 3,304 reviews
Midtown
Sofitel New York
Sofitel New York
#65 of 467 in New York City
4.5 of 5 bubbles 6,266 reviews
Show Prices
Show Prices
Show Prices
Midtown
Cambria Hotel & Suites - New York Times Square
Cambria Hotel & Suites - New Yor...
#67 of 467 in New York City
4.5 of 5 bubbles 643 reviews
Midtown
Archer Hotel New York
Archer Hotel New York
#19 of 467 in New York City
4.5 of 5 bubbles 2,707 reviews
Midtown
The Chatwal, A Luxury Collection Hotel, New York
Show Prices
Show Prices
Show Prices

Been to The Iroquois New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Iroquois New York

Property: The Iroquois New York
Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036-6613
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in New York City
#29 Romantic Hotel in New York City
#34 Luxury Hotel in New York City
#41 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Iroquois New York 4*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Expedia, Ebookers, Hotels.com, Booking.com, TravelUp, TripOnline SA, Traveltool, S.L.U., Evoline ltd and HotelQuickly so you can book your The Iroquois New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Iroquois Hotel New York City
Iroquois Hotel New York City
Iroquois New York City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing