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“Beautiful Hotel, wonderful, helpful staff”

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The Iroquois New York
Ranked #38 of 467 Hotels in New York City
Certificate of Excellence
Wisconsin
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Beautiful Hotel, wonderful, helpful staff”
Reviewed 1 July 2009

If you want to stay in a hotel that offers customer service, a clean, beautiful atmosphere, this would be the place for you. The staff could not have been more attentive and happy. Yes, happy! The location is within walking distance of Times Square, Central Park and great shopping. The complimentary coffee in the lobbey is delicious and the Library is a nice added touch. Warning-The diner next door called The Red Flame is horrible.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank LindaSWis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (386)
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New York
Level 3 Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 July 2009

Service was extra-ordinary at this hotel and we would highly recommend it. We stayed in a street view room with a king bed that was very clean and pleasant. Although there were some signs of "tiredness" in the furniture, it was still lovely.

Tip:If you wish to use the sauna - extra reminders are necessary.

  • Stayed June 2009, travelled as a couple
    • Value
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    • Service
Helpful?
3 Thank KWSNewYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2009

Booked a room with two double beds for four nights from June 26-30, 2009.

The Bad: It's a small hotel but it's a great place nonetheless. Rooms were clean but the hotel and room shows its age. Rough spots in the arm chair and corners of walls. Hotel elevator is terribly slow and there are only two. Bathroom and bedroom was small but that's expected in most New York hotels. I had a rough experience with the check in staff. The lady who checked me in was clearly foreign so I had trouble understanding her. After a long trip to New York I wasn't very patient. Rooms are dimly lit--only lamps no ceiling lights. There aren't enough outlets here especially when you have electronics like a laptop, cellphone, ipod etc.

The Good: The price is reasonable for New York. Maid service was good in cleaning and provided fresh towels every day. For kids, the hotel has a bunch of DVDs for rent that you can use in the DVD player they provide. Free wireless internet was wonderful and fast. There was a computer and printer in the small hotel library which was good for printing out boarding passes. The bell hop and desk staff were generally friendly except the lady mentioned above. The beds were very comfortable as were the sheets. I had a 6:30 pm flight but there is a luggage storage room that the hotel provides which was very helpful because they have a 12pm check out time. The halls are nice and quiet at night and during the day making it a perfect place to relax after a long day in the city.

The location is very good. Close to Times Square, 5th Avenue, Bryant Park and the New York Public Library and Rockefeller Center. The B,D,F,V train is close by at 42nd street and 6th Avenue. If you want a cab, it's reasonable going from 44th street to anywhere. I went to the Upper East Side at 96th street for under $10 and the same when I went to Greenwich Village.

I did not try the hotel's restaurant, Triomphe, or room service. From my walks around the area I didn't find a lot of restaurants. There isn't as many as in Greenwich Village or the Upper West Side, so count on leaving the area for lunch or dinner.

I would come back to the Iroquois for my next trip. Reasonable price. Clean and comfortable room. What more could you ask for in a New York hotel? It's good for families.

  • Stayed June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mszeto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
los angeles, california
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 June 2009

The service was good, not outstanding, but the doorman was usually available and the staff were all friendly and helpful. The room was small (typical for NY) but well appointed. The bed was comfortable, Frette linens and towels, Molton Brown tolietries, serious water pressure, tiny closet (again, typical for NY). The location was perfect, close to subways, walking distance to Times Square, Central Park, Broadway, even Lincoln Center if you are up for a stretch of the legs. Turn down service was nice, housekeeping was pretty thorough, and room service was good. No real view, typical for the area but the hotel was wonderfully air conditioned, quiet, and felt luxurious. We would definitely consider staying at the Iroquois again.

  • Stayed June 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank blackkoffeeblues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ny
Level 5 Contributor
62 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 28 June 2009

I stayed here with my 2 children for 4 nights. We booked it for the great price and the location. The hotel is very small. It has a small lobby, sitting area and small restaurant. The staff was very pleasant and helpful. When we checked in they gave us an option of 2 rooms the first one was the one I booked and it was extremely small!! The second one was the room we upgraded. It was an additional $100 per night. It was a one bedroom suite and far superior. Since this was originally an old hotel the bathrooms are very small. My major complaint was that they turned off the a/c overnight. Even though there was a thermostat in the room it wasn't working and it was controlled by the front desk. We like to sleep in a cool room so each night I had to call the front desk to remind them to turn on the a/c. They were very nice and had no qualms but we could not adjust it according to our liking.
The had Molton Brown bath products, Frette robes and linens and complimentary water. They had turn down service each night and did a nice job cleaning the room.
Other then that the hotel was very nice. Great price and nice employees.

  • Stayed June 2009, travelled with family
    • Value
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    • Cleanliness
    • Service
Helpful?
Thank dgely
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salt Lake City
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 June 2009

The staff were very friendly at the hotel. Our room was small but very comfortable and super quiet. We had no street noise at all. This is a great location for site seeing and getting around the city. Don't pack a lot of stuff because the closet is ridiculously small. We didn't eat at the hotel but maybe next time.

  • Stayed April 2009, travelled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mmtSaltLakeCity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, NY
Level 5 Contributor
56 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 9 June 2009

Nice hotel with a friendly staff. We grabbed a last minute package to nyc. The rate was great, but now I know why. They put my wife and I (I'm 6'2") in the smallest room I've ever stayed in. It could only fit a double bed, which was way too small for me. It was about 225 sq. ft.. This room may suffice for a small single traveller, but not 2 people. They should never have given us a room like this. If we had a nicer/larger room, we might have like the hotel a lot more.

  • Stayed May 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rochester_NYTrunkman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Iroquois New York

Property: The Iroquois New York
Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036-6613
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in New York City
#29 Romantic Hotel in New York City
#35 Luxury Hotel in New York City
#41 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Iroquois New York 4*
Number of rooms: 117
Reservation Options:
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Also Known As:
The Iroquois Hotel New York City
Iroquois Hotel New York City
Iroquois New York City

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