Stayed there with my husband and 9 year old daughter. We got married while we were out there. Couldn't fault the location and would only stay there again based on that. Rooms were clean but felt the service was below standard. The bell boys and cleaners were really friendly but the reception staff sometimes weren't very much so. Got quite excited hearing about peoples free upgrades and complimentary bottles of wine for birthday etc, but we got nothing, not even a smile whilst waiting for our limo to take us to our wedding ceremony. Rest of the wedding party had to wait two hours when they checked in as their rooms weren't ready and had to wait an hour for some ice, and that only arrived after two more calls down to reception. The room manual said that children get a bubble bath of their choice and a tote bag with colouring things in but we never got either, even though we asked reception twice. As I said, we'd only stayed there again because of the location and if a good deal came up. You don't spend a lot of time in your room to be honest. On a positive - it was nice and quiet, we got some cookies in our room for 2 days in a row and the choccies were nice.
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- Also Known As:
- The Iroquois Hotel New York City
- Iroquois Hotel New York City
- Iroquois New York City