We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Mediocre hotel at best”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
The Iroquois New York
Ranked #39 of 467 Hotels in New York City
Certificate of Excellence
portland, OR
1 review
“Mediocre hotel at best”
Reviewed 8 October 2009

We recently stayed here for part of our honeymoon. We found the rooms to be typical of any NYC hotel...cramped. Previous posts had suggested a recent renovation but the property appeared dated and worn. Worse, was the smell of the smoke that permated our room. An initial complaint resulted in the staff offering to spray our room to cover up the scent. We insisted on a room change that occurred promptly but still had a musty odor. Turndown service happened even though we had a "Do Not Disturb" on. In the end, I was happy to leave.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank portlandpalate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scottgeres, General Manager at The Iroquois New York, responded to this review, 9 October 2009
I apologize that your most recent stay at my hotel was so disappointing, especially during part of your honeymoon. Thank you for taking the time to review the hotel so I can share your thoughts with my staff so we can improve. The Iroquois Hotel did receive a full renovation in all of our guest rooms in 2007 following with our suites and lobby in 2008. We would love for you to continue to stay with us, please feel free to contact me at 212-453-4008 (Scott) or sgeres@iroquoisny.com if I can be of any assistance to you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

3,614 reviews from our community

Traveller rating
    2,433
    907
    179
    61
    34
See reviews for
867
1,462
214
440
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (385)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
North Carolina
Level 3 Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 October 2009

I chose this hotel for my first weekend in Manhatten for my wife's birthday. I had read the
previous reviews, especially from those who go back for additional visits. Count me now as one of those.
The location is perfect in midtown Manhatten, just two blocks from Times Square, and within six blocks of most theatres, many fine restaurants, including its own Triomphe, and shopping.
It is a small boutique type property, with all the amenities one needs for a quiet, restful
stay. Excellent service, and small, but very comfortble, well appointed rooms.
The Triomphe restaurant was an unexpected surprise, and we had a delicious six-course tasting menu served at our table in the bar, where the atmosphere was more
casual.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LDWaxhaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Caroline Lakin, Front Desk Manager at The Iroquois New York, responded to this review, 7 October 2009
Thank you for the review. Our loyal guests who have returned to our property many times are incredibly special to us. I'm glad to hear we'll be receiving one more...
Looking forward to welcoming you back!
-Caroline Lakin
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
CO
Level 4 Contributor
28 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 5 October 2009

...perhaps this is what you get in the way of luxury for NYC, but I suggest spending your money elsewhere...

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank n8trboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
scottgeres, General Manager at The Iroquois New York, responded to this review, 9 October 2009
I apologize that your most recent stay at my hotel was so disappointing. We would love for you to continue to stay with us and give us another opportunity. Please feel free to contact me directly at 212-453-4008 (Scott) or sgeres@iroquoisny.com if I can be of any assistance to you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore, MD
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 October 2009

My husband and I enjoyed a long overdue weekend away in NYC in early fall 2009. We found the Iroquois to be a romantic, elegant, convenient hotel with excellent service and a fabulous concierge. The Iroquois' concierge, Nick, was knowledgeable and resourceful with impeccable taste, without seeming pretentious. When we found ourselves without dinner reservations for Saturday night, Nick asked a few questions about our tastes (we're foodies) and the type of night we were looking to have (romantic) and quickly recommended Oceana on 49th & 6th. Nick confirmed a reservation for us on the spot and had a reminder card with restaurant details sent to our room. Oceana was the perfect choice for us (separate review under Restaurants to come). With Nick's help, we had a wonderful dining experience. I would highly recommend the Iroquois for a weekend getaway, and may you be fortunate to find Nick at the helm during your visit.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank kathysbarnett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Katonah, New York
Level 4 Contributor
22 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 2 October 2009

Stayed overnight. Room was small but well appointed. Bed was extremely comfortable.
Small hotel with all amenities you need. i.e. fitness center, restaurant. Located on great street in NYC. and within walking distance of many sights yet far enough away from the crowds and noise.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank claudiaB1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spain
Level 6 Contributor
127 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
Reviewed 26 September 2009

We spent six nights at the Iroquois and would have no hesitation in recommending it to anyone.
As arranged a car was there to meet us at Newark Airport even although our flight was delayed. All members of staff we encountered during our stay were professional and helpful. Our (superior) room was well appointed and most comfortable. We enjoyed dining in Triomphe - a high standard of cuisine and a high level of service.
To top it all, the location is ideal for visitors to New York.

  • Stayed August 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Inmigrante
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Front Desk Manager at The Iroquois New York, responded to this review, 4 October 2009
I appreciate the feedback from your most recent visit. It is wonderful to know you had a great stay with us and enjoyed our restaurant Triomphe as well. We hope to welcome you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 September 2009

The staff was terrific very helpfull, great location, comfortable clean room and inviting lobby. A real gem!!

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank RalphBP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IroquoisFrontDesk, Front Desk Manager at The Iroquois New York, responded to this review, 4 October 2009
Thank you for your review. I'm very glad we were able to assist you during your stay, and you enjoyed your time here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Kimpton Muse Hotel
Kimpton Muse Hotel
#56 of 467 in New York City
3,170 reviews
Midtown
The Bryant Park Hotel
The Bryant Park Hotel
#13 of 467 in New York City
3,584 reviews
Midtown
Sofitel New York
Sofitel New York
#63 of 467 in New York City
6,429 reviews
Show Prices
Show Prices
Show Prices
Midtown
Cambria Hotel & Suites - New York Times Square
Cambria Hotel & Suites - New Yor...
#80 of 467 in New York City
732 reviews
Midtown
Archer Hotel New York
Archer Hotel New York
#19 of 467 in New York City
2,912 reviews
Midtown
The Chatwal, A Luxury Collection Hotel, New York
Show Prices
Show Prices
Show Prices

Been to The Iroquois New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Iroquois New York

Property: The Iroquois New York
Address: 49 W 44th St, btwn 5th & 6th Aves, New York City, NY 10036-6613
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#11 Family Hotel in New York City
#29 Romantic Hotel in New York City
#36 Luxury Hotel in New York City
#41 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Iroquois New York 4*
Number of rooms: 117
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Ebookers, Priceline, TripOnline SA, Evoline ltd, 5viajes2012 S.L., getaroom.com, Cancelon and HRS so you can book your The Iroquois New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
The Iroquois Hotel New York City
Iroquois Hotel New York City
Iroquois New York City

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing