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Reviewed 26 May 2014

Amazing location for a base , Times Square / Broadway on the doorstep and Hells Kitchen just a couple of blocks away. Rooms were comfortable (especially the large bed) with plenty of room to get around. Yes, the decor is outdated but don't expect 5* surroundings for a 2* price. This is New York City after all. We would definitely come back here to stay if on a budget. Only gripe I have is that the heating was on whilst it was quite humid outside so the room was a little on the warm side when returning but air con soon sorted that out so we felt no need to complain. Our toilet did get blocked, but was sorted right away whilst we were out. We do wish that the safe was in the room instead of behind reception. All in all a basic room but was as clean as it could be.

Room Tip: Room 312 - 5th floor
  • Stayed: May 2014, travelled solo
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2  Thank MossyJoAnna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 27 May 2014

Thank you for your feedback from your recent stay! We are glad that we met your expectations. Warm Regards.

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Reviewed 17 May 2014

I to was also aprehensive about booking this hotel for my trip, but found that it was ok and served its purpose as you wont be spending much time in the room in such a great city with lots to do and see!!, ( room # 1006) room was ok view from room well there wasnt one apart from a wall in one window, and other hotel rooms in the other. there was a droning sound all night which i think was coming from an extractor vent on the other building which was a bit anoying, if i was in a room higher in the building this probably wouldnt have been an issue. Bed was comfertable, bath room was basic, the taps were a little loose there was no basin plug, shower worked fine, but i do agree with other reviews about the towel's they are very thin and small, there is no safe in the room so if you need to store valubles you will need to rent a saftey deposit box that are behind the reception,($5 a night) also if you need or want o use wi-fi theres a charge of $5 for 2 hrs or $10 for 24 hrs, i found the staff freindly, Would i stay here again? yes i probably would due to the price and location.

  • Stayed: May 2014, travelled solo
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2  Thank Kevin L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 22 May 2014

It is genuinely rewarding to read that you enjoy your stay at Hotel Carter Thanks so much for your review! We look forward to hosting your next visit New York City.

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Reviewed 13 May 2014

We stayed in NYC for 5 nights after being in DC (in a Marriot). The Hotel has a great location, practically in Times Square, we booked thru their website so we got a "new" room, 4th floor, it reminded us of some hotel rooms in Europe, very small but with the necessary. For NYC and for the location the price was fair. I would not stay here again, I would rather pay a bit more for a better hotel, nothing really wrong with the hotel, we just prefer better looking places. The room we got was very quiet so, the time we spent in the night was the only time we had silence at all, the city literally never sleeps. A tip, in Grand Central you will find a deli market, you can buy there cheese, bread, jamón Serrano, etc (we even bought red wine). Take that out to eat to Bryant Park...

  • Stayed: April 2014, travelled as a couple
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3  Thank Mauricio G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 14 May 2014

Thank you for your feedback. We strive to provide the best service experience and it is great to read from our guest. We look forward to your return trip to NYC and of course be our guest again

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Reviewed 12 May 2014 via mobile

My roommate and I recently went on a two day, two night trip to New York City and we reserved a room with two beds at the Hotel Carter. We read the reviews online and we were so afraid of what we were going to arrive to. Some reviews talked about bed bugs and rats and roaches and filth, but when we arrived our room was not even bad at all. My roommate is a huge germaphobe and she enjoyed her stay at the Hotel Carter as did I. We were placed on the 16th floor, there wasn't much of a view but we didn't mind considering we were there to explore. I didn't realize how small the room was until the next morning when we were getting ready for the day but it wasn't a huge deal for us. The bathroom is also small but everything worked and was clean. No bed bugs, no roaches or rats, no mold or stains. It was nice!! We paid $440 for two nights and Times Square was a one minute walk away. I would definitely stay there again! No need for a pricey hotel when you're in the city that never sleeps. You'll hardly be in your room.

  • Stayed: May 2014
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4  Thank Cassandra E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 13 May 2014

Thank you for your feedback. We strive to provide the best service experience and it is great to read from our guest. We look forward to your return trip to NYC and of course be our guest again .

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Reviewed 11 May 2014

Excellent location, close to Times Square and public transport routes. As other reviewers have noted, there are no frills, but it is clean enough and comfortable. It was a bit tricky to find cheap food nearby though, given the proximity to Times Square (I assume you are on a budget if you are considering staying at this hotel).

We did have a slight drama - one morning water started coming through our roof (I think the person above flooded their bathroom). To their credit management fixed us up with another room instantly. We just packed up our stuff and there was another room waiting, no fuss.

  • Stayed: April 2014, travelled as a couple
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3  Thank LivandZac87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 13 May 2014

Thank you for your feedback. We strive to provide the best service experience and it is great to read from our guest. We look forward to your return trip to NYC and of course be our guest again

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