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Reviewed 8 June 2014

Family of 6 stayed for 1 night (3 rooms).

Not the most modern hotel but the location is amazing, right off Times Square and the Theatre District.

The staff are friendly.The beds are comfortable and bathrooms clean. If all you're looking for is a cheap hotel in a good location and somewhere to put your head down then I would def recommend this hotel.

Parking right next door or directly opposite hotel and the Lucky Star deli on the ground floor.

Would not hesitate to book this hotel for my next stay in Manhattan.

  • Stayed: May 2014, travelled solo
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1  Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 9 June 2014

Thank you for your feedback from your recent stay! We are glad that we met your expectations. Warm Regards.

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Reviewed 8 June 2014

The location of this hotel could hardly be better. A 20second walk from the door to Times Square. On arrival the outside is a let down and makes you wonder what you're in for, inside however is better. The reception area and lobby are quite nice, outdated at worst. The hallways could certainly use a makeover but who goes to NY to sight-see a hallway.
The room was as expected, basic, in need of a makeover, a get what you pay for job but perfectly fine and most importantly clean. 10/10 for the beds, which were clean and oh so comfortable after a days trekking NYC. The bathroom was again basic, small but it has a good shower, plentiful hot water, a sink and toilet so therefore absolutely fine. Towels were changed and room cleaned every two days. There was also a large tv in the room and ample closet space. Staff proved to be efficient and nice to deal with. There is also a little shop inside the main door that's very handy. If there is one drawback its probably the lack of free wifi anywhere in the hotel. There are cards on sale from a machine that are quite expensive.

  • Stayed: June 2014, travelled with family
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1  Thank Irishness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 9 June 2014

Thank you for taking the time to share your experience at Hotel Carter.! I was glad to read that your enjoy the location of the hotel. Thank you again and hope to see you soon

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Reviewed 2 June 2014

This was my 2nd visit in 2 years to the Hotel Carter. Yes, it isn't the most modern hotel but the location is amazing, the rooms are clean and the staff are friendly. The beds are comfortable and towels are changed daily. If all you're looking for is a cheap hotel in a good location and somewhere to put your head down then I would def recommend this hotel.

  • Stayed: December 2013, travelled with friends
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2  Thank Carolyn H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 6 June 2014

It is genuinely rewarding to read that you enjoy your stay at Hotel Carter Thanks so much for your review! We look forward to hosting your next visit New York City.

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Reviewed 1 June 2014

Ok, so let's be honest, it's not modern, and it's not spotlessly clean, however, you're in NYC. How much time are you realistically going to spend in the hotel. You should be out seeing the many sights and having the most amazing experience possible. The location of this hotel is perfect - right in Times Square. Plus it's as cheap as chips to stay here. All you need is a base to shower and get some shut eye, and this is it. Go enjoy the Big Apple.

  • Stayed: July 2013, travelled with friends
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1  Thank Donna W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 6 June 2014

Thank you for your feedback. We strive to provide the best service experience and it is great to read from our guest. We look forward to your return trip to NYC and of course be our guest again

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Reviewed 28 May 2014

You get what you pay for. As some reviewers have stated the whole place could really do with a full refurbishment. However, our room was clean and we have no complaints. Beds were comfy as were the pillows. Towels were changed every couple of days. There is some noise at night e.g reversing beepers and from bin lorries but compared to actual Broadway and many of the other side streets it was dead quiet. I found them helpful at reception and at the concierge desk and would recommend the hotel for somewhere relatively cheap to stay right in Broadway. If people want marble floors, a spa and posh restaurant they need to go elsewhere and pay a lot more. All we wanted was a bed for the night in a clean environment as we preferred to spend our money on enjoying ourselves.

  • Stayed: May 2014, travelled with friends
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3  Thank mr1960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 6 June 2014

Thank you for taking the time to share your experience at Hotel Carter.! I was glad to read that your enjoy the location of the hotel. Thank you again and hope to see you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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