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Reviewed 10 June 2014

This hotel is literally on times square. you cannot really get any closer and for this price this is amazing!!
If you are just using it as a place to stay its a great hotel. very warm but has air conditioning. if your looking for luxury, look elsewhere!!
needs updating but the rooms were clean and quiet which is what you want after a hard day in new york

Room tip: make sure theres airconditioning
Date of stay: December 2013
  • Trip type: Travelled with family
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Thank Ameliaejones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 16 June 2014

week ago

Thank you for taking the time to share your experience at Hotel Carter. I was glad to read that your stay was pleasant and met your needs without breaking the budget! Thank you again and hope to see you soon.

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Reviewed 9 June 2014

For the price the hotel could offer more.No free wi-fi,no refrigerator or microwave in the room.
Woke up with big cockroach alive in the bathroom and some black nasty dirt came out of sink another day.
Room service only every other day so if you need towels or toillet paper have to go to front desk and request them than take the elevator with other people.
I felt very uncomfortable.
I will pay more and get a better hotel on my next trip to New York.

Date of stay: June 2014
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Thank moarnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 16 June 2014

Thank you for taking the time to describe your recent experience at Hotel Carter. I apologize that the accommodations were not up to standard. Thank you again

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Reviewed 9 June 2014 via mobile

Think of this as location in an old building. Awesome location. I booked this for one night because the bus port terminal is next block around.
The room was hot we didn't notice the aircon behind the curtains till it was too late. Room was a decent size. Carpets are shabby and the walls. It's just old joint that's needs renovation. Use as a stop over only. Or find another hotel. Value not that great. The towel was small like a tea towel. It was an ex smoking room.

Date of stay: June 2014
Trip type: Travelled as a couple
Thank hmsh8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 10 June 2014

Thank you for taking the time to describe your recent experience at Hotel Carter. I apologize that the accommodations were not up to standard. Thank you again

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Reviewed 8 June 2014

Family of 6 stayed for 1 night (3 rooms).

Not the most modern hotel but the location is amazing, right off Times Square and the Theatre District.

The staff are friendly.The beds are comfortable and bathrooms clean. If all you're looking for is a cheap hotel in a good location and somewhere to put your head down then I would def recommend this hotel.

Parking right next door or directly opposite hotel and the Lucky Star deli on the ground floor.

Would not hesitate to book this hotel for my next stay in Manhattan.

Date of stay: May 2014
  • Trip type: Travelled solo
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1  Thank Joe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 9 June 2014

Thank you for your feedback from your recent stay! We are glad that we met your expectations. Warm Regards.

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Reviewed 8 June 2014

The location of this hotel could hardly be better. A 20second walk from the door to Times Square. On arrival the outside is a let down and makes you wonder what you're in for, inside however is better. The reception area and lobby are quite nice, outdated at worst. The hallways could certainly use a makeover but who goes to NY to sight-see a hallway.
The room was as expected, basic, in need of a makeover, a get what you pay for job but perfectly fine and most importantly clean. 10/10 for the beds, which were clean and oh so comfortable after a days trekking NYC. The bathroom was again basic, small but it has a good shower, plentiful hot water, a sink and toilet so therefore absolutely fine. Towels were changed and room cleaned every two days. There was also a large tv in the room and ample closet space. Staff proved to be efficient and nice to deal with. There is also a little shop inside the main door that's very handy. If there is one drawback its probably the lack of free wifi anywhere in the hotel. There are cards on sale from a machine that are quite expensive.

Date of stay: June 2014
  • Trip type: Travelled with family
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1  Thank Irishness
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sjpr2006, Guest Relations Manager at Hotel Carter, responded to this reviewResponded 9 June 2014

Thank you for taking the time to share your experience at Hotel Carter.! I was glad to read that your enjoy the location of the hotel. Thank you again and hope to see you soon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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