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“Great hotel in a great location”

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The Tuscany - A St Giles Signature Hotel
Ranked #90 of 468 Hotels in New York City
Certificate of Excellence
Singapore, Singapore
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
“Great hotel in a great location”
Reviewed 29 April 2011

Travelled over Easter with my wife. We booked the room at a good rate and the main reasons for booking this hotel were the room size and location. We had a 9th floor corner room, which was c. 500sq ft. That is obviously BIG for NYC. The room was great. Comfortable bed, good TV, bathroom with shower in the bath (which I have issues with normally!), but the rainfall shower head with lots of pressure more than made up for the bath/shower curtain arrangement. The hotel itself is lacking in amenities, but we only used the hotel as a place to sleep. There are an abundance of bars, restaurants and coffee shops close to the hotel, and if you like walking (as we do), you can walk anywhere from here. Staff are super helpful and courteous. Having had some bad experiences in NYC, such as a TINY room in The Hudson and a dirty room in other places, I would have no hesitation in recommending this hotel if you are just looking for a comfortable base. If you expect all the trimmings such as bars, restaurants or gyms, then I would suggest you look elsewhere, but for the price and what we were after, this was a perfect choice for us.

  • Stayed April 2011, travelled as a couple
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Helpful?
1 Thank DublinGommer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (375)
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cardiff
Level Contributor
22 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 18 April 2011

we had an excellent stay, were upgraded to a suite, it was huge, with views of the
empire state building, an excellent location, very central
the staff were all really helpfull and friendly, we will go back

  • Stayed March 2011, travelled as a couple
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Helpful?
Thank cherylmCardiff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
1 review
Reviewed 8 April 2011

The title pretty much sums it up. We got the room on sale and it really felt like a bargain. Short way to Grand Central Station, with just about every subway line passing through. Also close to the bus service to all airports. But why take the subway when you can walk? From The Tuscany your within walking distance of pretty much all the major sightes in Midtown, from Times Square to Empire State. And we had a prime view of the Chrysler building straight from our window on the 14th floor!

The only bad side I can think is that the internet service in the rooms cost 15 dollar per day. But its free down in the lobby, so no stress!

Great place to stay!

Room Tip: Ask for a room with a view of the chrysler build!
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  • Stayed April 2011, travelled as a couple
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Helpful?
Thank SindreDenGode
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
2 reviews
Reviewed 31 March 2011

Me and my wife spent our honeymoon in New York and The Tuscany last week. The hotel have great location (right at grand Central Station) with walking distance to all major museums and attractions. The rooms are very spacious, clean and neat, though the bathrooms could need an upgrade. For improvement the hotel should offer free internet and a more priceworthy breakfast. The Fitness Center was small but very new and great.

The first two night we stayed in a room on the second floor right above the bar and it forced us to change room to get some sleep. After a short explanation and conversation to Justin, at the reception, we were very smoothly moved to a room on floor 8 and on the backside of the hotel. There we really could relax the rest of our stay.

All of the staff was very helpful, understanding, polite and interested in all our questions and problems.

Room Tip: High up
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  • Stayed March 2011, travelled as a couple
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Helpful?
Thank Forrest80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 28 March 2011

I have recently returned from staying in the St Giles Tuscany with my girlfriend for 5 days. We had an excellent experience from start to finish. The location is ideal, being very close to great shopping areas and down the road to grand central station. The room was lovely, very clean, had large bed with a nice bathroom (which had a brilliant shower) and an awesome view of the empire state building. The room however was nothing compared to the service which was outstanding start to finish. From the bell hop who helped me arrange a surprise birthday meal for my girlfriend (and even managed to get the restaurant to bring her a birthday cake and sing happy birthday to her!), to the very friendly maintenance man who helped with my stupidity with the heating. Special mention though has to go to Shane who was a delight to deal with throughout our stay, if anyone wishes to see how customer service should be, they should go and meet him. He was friendly and helpful every day was always smiling and will be a massive influence to us wanting to return. And finally it was during one of my many discussions with Shane that sums up why it was such a great experience at the Tuscany, he explained that the reason all the staff were always smiling and so helpful is that the owners of the St Giles hotels are great to work for and install a fun but professional atmosphere. So thank you to all of the staff and Shane (I know you read these reviews). To all that are reading this and considering staying here, I cannot urge you strongly enough to go.

  • Stayed March 2011
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Helpful?
Thank Joe_Ipswich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2011

I have been staying at the St. Giles - Tuscany on a regular basis for almost a year. This hotel stands out for the following reasons: 1) Exceptional staff that are friendly without being invasive. Requests are handled immediately in a pleasant manner; 2) The hotel is in a nice central location. A half block off Park Ave on 39th; 3) Hotel Court (same ownership) next door has a comfortable and active lounge; and 4) The fitness center is reasonably spacious and has enough equipment to prevent the need to wait. This hotel is a good choice if you do not want to stay in one of the 'chain' hotels but do want a stylish hotel with clean and comfortable room and with first-rate staff.

  • Stayed March 2011, travelled on business
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Helpful?
1 Thank RoadWarrior-enroute
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Carolina
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 15 March 2011

My daughter and I stayed here for shopping and fun. We could not have been happier. The staff were all very friendly and our corner room was huge and unbelievably quiet and cozy. Great location. Nice breakfast pickup items and always courteous servers. Housekeeping efficient. Front desk and bellman extremely helpful. Walking half block down to The Court was fun for cocktails at their bigger and a little more happening bar. It was a nice and safe place to come back to after long and busy days and nights. I would not hesitate to return.

  • Stayed March 2011, travelled with friends
    • Value
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Helpful?
1 Thank pickypicky58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Tuscany - A St Giles Signature Hotel

Property: The Tuscany - A St Giles Signature Hotel
Address: 120 East 39th Street, New York City, NY 10016-0906
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Business Hotel in New York City
#64 Romantic Hotel in New York City
#73 Family Hotel in New York City
#73 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Tuscany - A St Giles Signature Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
The Tuscany - A St Giles Signature Hotel- emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center that features state-of-the-art exercise equipment. Open 24 hours a day for your convenience. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 
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Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany

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