Stayed for for 2 night in early September. Arrived extremely early from an international flight so the room saw not available but they did have a room ready by noon. Very helpful staff both at the front desk and the cleaning staff. I try to stay in Murray Hill when I go to NYC and this is another nice hotel in that area. Would have no objection to staying there again other than I try to stay some place different each time I visit NYC. Some of the decor could will be needing a refresh soon but still quite acceptable.