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“Beautifully renovated, large rooms and unbeatable location”

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The Tuscany - A St Giles Signature Hotel
Ranked #82 of 467 Hotels in New York City
Certificate of Excellence
Portland
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Beautifully renovated, large rooms and unbeatable location”
5 of 5 bubbles Reviewed 23 February 2013

I've stayed at the sister hotel to this one - St. Giles Court - and was happy there, so was thrilled to be offered a chance to upgrade to the Tuscany for a 3-night stay over President's Day weekend.

The room was huge, with a king bed and brand new everything. The bathoom was large and modern with a big, walk-in tiled shower. Molton Brown toiletries - yum. Free wi-fi was a bonus.

The small bar in the lobby is just right for a drink after a long day on the streets of the City, and Linda, the bartender, could not have been friendlier.

This hotel is 3 blocks from Grand Central and is near everything. I loved our stay and will definitely be back!

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maddie1478
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, 25 February 2013
Dear Maddie1478,

Thank you for sharing your recent experience of The Tuscany, and we are so happy that you have enjoyed both of our St Giles New York hotels! We are eager to hear what our guests think of the renovation, and it is delightful to know that you think we got it right. Your kind words for Linda at Audrey Bar do not go unnoticed, and I will be sure to share your review with her.

Should you have the need or opportunity visit NYC again this year, we are delighted to offer you favorable rates. You can book directly through our website by using promo code THANKS, by contacting our Director of Revenue and Reservations at christopherj [at] stgilesnewyork [dot] com, or by calling one of our Accommodations Specialists at 888.406.8588.

We look forward to welcoming you back!

Christ Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,718 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Suitland, Maryland
1 review
5 of 5 bubbles Reviewed 20 February 2013

Caregivers need breaks, so I decided to take one by staying at The Tuscany on my birthday weekend. What an excellent choice (if I must say so)! The staff was hospitable and cheerful and the updated hotel is impressive. When there was problem with the t.v.'s cable programming in the room (I only had access to a limited number of programs) -- the Engineer came up immediately. Unfortunately, the problem had to be addressed through the cable company (so the engineer could not fix it). Fortunately, not only did I receive a complimentary breakfast, but I was upgraded to an even bigger room (as if the one I was in wasn't huge already). The upgraded room actually had dressing table with a huge mirror! Loved the bathroom fixtures (but beware, the water is HOT!) Tastefully decorated rooms, comfortable beds, and excellent service -- the Tuscany's staff acts like they want you to return. So I will (oh, and thanks for the brief respite)!

  • Stayed February 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank chonacee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, 25 February 2013
Dear chonacee,

Thank you for sharing your recent experience of The Tuscany, and we are delighted that we could take care of the caregiver on your birthday weekend! Thank you for your understanding of the TV problem in your room, and we are so glad that you enjoyed the Corner Studio upgrade—we think they are fabulous rooms as well. It’s wonderful to hear that our staff took great care of you, and I will be passing your kind words along to them.

Should you have the need or opportunity visit NYC again this year, we are delighted to offer you favorable rates. You can book directly through our website by using promo code THANKS, by contacting our Director of Revenue and Reservations at christopherj [at] stgilesnewyork [dot] com, or by calling one of our Accommodations Specialists at 888.406.8588.

We look forward to welcoming you back!

Christ Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colonia, New Jersey
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 18 February 2013

Last minute get away for Valentine's Weekend. Updated hotel is fresh, clean tidy and modern.Couldn't be happier. Blocks away from Grand Central Station which was perfect since we were attending a concert at the Barclay's Center in Brooklyn which was a 20 minute ride. Highly Recommended! Thanks for a great stay guys :-)

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank cmateo28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, 25 February 2013
Dear cmateo28,

Thank you for sharing your recent experience of The Tuscany, and we are so glad to hear that you had a wonderful stay with us for Valentine’s Weekend! We sincerely appreciate your high recommendation.

Should you have the need or opportunity visit NYC again this year, we are delighted to offer you favorable rates. You can book directly through our website by using promo code THANKS, by contacting our Director of Revenue and Reservations at christopherj [at] stgilesnewyork [dot] com, or by calling one of our Accommodations Specialists at 888.406.8588.

We look forward to welcoming you back!

Christ Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 February 2013

Stayed at a deluxe studio for 4 nights in the beginning of February 2013. Couldn't be happier. Awesome hotel at an amazing price. Great value overall. Friendly, helpful staff. Huge, newly and very tastefully renowated rooms. Confortable king-size bed. Big, clean and nice bathroom, with an amazing shower and water pressure. Free WiFi, fast Internet connection. Although renovation is ongoing (above the 9th floor only), the hotel was surprisingly quiet. Although a bit away from the hustle & bustle (and crazy crowds) of NYC, the hotel is in the middle of a great, safe neighborhood with an easy access to all the points of interest in Manhattan. Taxis were everywhere. Great restaurants offering all types of cuisine within 2-5 blocks, Korean neighborhood, etc. Will definitely stay at the Tuscany again. In fact, it is now my preferred hotel in this part of Manhattan.

  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IKI_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, 14 February 2013
Dear IKI_13,

Thank you for sharing your recent experience at The Tuscany. We strive to provide a seamless experience for our guests, and we are so delighted that you experienced the perfect combination of our service, amenities, and facilities! We love calling Murray Hill home, and are always gratified when guests discover this hidden gem in Midtown.

Should you have the opportunity to visit New York City again this year, we are delighted to offer you favorable rates. When booking through our website, use the promo code THANKS. You may also reach out to our Reservations Director at christopherj@stgilesnewyork.com or speak directly with an Accommodations Specialist at 888.406.8588.

Thank you, and we look forward to welcoming you back to The Tuscany!

Chris Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed 9 February 2013

Just updated. this hotel is fresh, clean tidy and modern. Staff were very helpful and it was a good location in central Manhattan. Good for business traveler. Not amazing facilities (I did not use 2nd floor gym) - simple cafe in reception. Next to sister hotel St.Giles which offers all the extras you might need. Recommended! Thanks for a good stay guys :-)

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank DigitalAndyUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris S, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, 13 February 2013
Dear DigitalAndyUK,

Thank you for sharing your recent experience at The Tuscany, and we are delighted that we achieved “recommended” status! We pride ourselves on providing warm, personal service to guests, and it is gratifying to hear that you had that experience with us. Thank you also for bearing with us as we put the finishing touches on our multi-million dollar renovation. Audrey Café and Bar are now offering longer hours and more service.

Should you have the opportunity to visit New York City again this year, we are delighted to offer you favorable rates. When booking through our website, use the promo code THANKS. You may also reach out to our Reservations Director at christopherj@stgilesnewyork.com or speak directly with an Accommodations Specialist at 888.406.8588.

Thank you, and we look forward to welcoming you back to The Tuscany!

Chris Swaim
Director of Front Office
chriss@stgilesnewyork.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 7 February 2013 via mobile

So, I travel to Murray Hill for work a lot, and usually I day trip it from Philadelphia. About once a month I spend the night. When I stayed here I could ALMOST imagine myself as a metro-hip NYer living a posh lifestyle in a little known area of NY.

The rooms are HUGE by NY standards and modernly designed. Which, after a long hard days work - mostly shoved into conference rooms- is a big welcome.

If you are looking for a Kimpton style hotel without a Kimpton style price, in an area just far away enough from Times Square this is your place.

Negatives are that the fitness center has state-of-the-art equipment, but the room is clearly under renovation. Additionally, no complimentary coffee and the Aubrey cafe doesn't open until 7 am.

Loved it and will go back every time

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank slipin17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris S, Front Office Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, 13 February 2013
Dear slipin17,

Thank you for sharing your recent experience at The Tuscany, and we are delighted that you found our newly renovated rooms to be a big welcome at the end of the day! We certainly appreciate your feeback on the fitness center, and regret that you did not find it up to the standards of other areas of the hotel. I am sharing your review with our engineering and housekeeping staff. While we are putting the finishing touches on our multi-million dollar renovation, we strive to ensure that all areas of the hotel are up to our - and our guests - standards.

Should you have the opportunity to visit New York City again this year, we are delighted to offer you favorable rates. When booking through our website, use the promo code THANKS. You may also reach out to our Reservations Director at christopherj@stgilesnewyork.com or speak directly with an Accommodations Specialist at 888.406.8588.

Thank you, and we look forward to welcoming you back to The Tuscany!

Chris Swaim
Director of Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
East Aurora, NY
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 6 February 2013

I stayed for the first time at the Tuscany New York this past week. I can't wait to go back. The staff is friendly and helpful (particularly John and the desk staff). The room was beautifully appointed and comfortable. And whole place is very chic and the price is certainly right. It's a lovely space in a great location.

  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank skifastdf
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chris S, Guest Relations Manager at The Tuscany - A St Giles Signature Hotel, responded to this review, 14 February 2013
Dear skifastdf,

Thank you for sharing your recent experience at The Tuscany. It is wonderful to hear that our Guest Service Team is leaving an impression, and I will be sharing your feedback directly with John and the Front Office. We also love to hear that our rooms and common areas are getting rave reviews!

Should you have the opportunity to visit New York City again this year, we are delighted to offer you favorable rates. When booking through our website, use the promo code THANKS. You may also reach out to our Reservations Director at christopherj@stgilesnewyork.com or speak directly with an Accommodations Specialist at 888.406.8588.

Thank you, and we look forward to welcoming you back to The Tuscany!

Chris Swaim
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Tuscany - A St Giles Signature Hotel

Property: The Tuscany - A St Giles Signature Hotel
Address: 120 East 39th Street, New York City, NY 10016-0906
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#43 Business Hotel in New York City
#64 Romantic Hotel in New York City
#65 Luxury Hotel in New York City
#73 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — The Tuscany - A St Giles Signature Hotel 4*
Number of rooms: 120
Official Description (provided by the hotel):
The Tuscany - A St Giles Signature Hotel- emerged from a multi-million dollar renovation in 2013 as New York's latest luxury destination. The Tuscany's 124 rooms are amongst the most spacious accommodations you will find in Manhattan. Fabulous features include: hardwood entryways in all rooms, corner studios with an abundance of natural light and multiple suites with signature views of the Chrysler and Empire State Buildings. The plush decor creates warmth and invokes classic New York paired with modern amenities, including Molton Brown bath products, complimentary WiFi and rainforest showerheads in glass-enclosed showers. The Tuscany also boasts an in-house fitness center that features state-of-the-art exercise equipment. Open 24 hours a day for your convenience. Reserve today and rediscover New York City luxury at The Tuscany. ... more   less 
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Also Known As:
St. Giles - The Tuscany New York Hotel New York City
w New York City
w Hotels The Tuscany

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