We stayed at the Grand Hyatt 5 years ago and chose to stay again for this trip to New York. We thought the hotel was great last time but it has since been renovated with updated bedrooms and public areas. The lobby is stunning, still with the water feature but now some huge sculptured heads as well and new upholstery and lighting. We arrived early but it was no problem and we were offered our room immediately. We were all made members of the gold club without asking which gave us a free tea, coffee or water each day from the market place café and also free WI Fi which was a good saving. Staff are all extremely polite and friendly (as are all New Yorkers). We were on the 28th floor but there are so many high speed lifts you never have to wait long for a lift. Ideal location as you are in easy walking distance of Time Square, Empire State building, Maceys, 5th Avenue, Rockefeller Centre and Central Park, not to mention the stunning Grand Central Station which is right next door.
Our only slight gripe was that the bathrooms have not been updated like the rooms and they are looking a bit tired and worn.
- Official Description (provided by the hotel):
- Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and two restaurants and lounges. Connected to Grand Central Terminal and next door to the Chrysler Building. Steps from Times Square, 5th Avenue shopping, the Empire State Building, Central Park, Rockefeller Center, and the Theatre District. ... more less
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- Also Known As:
- Grand Hyatt New York City
- Hyatt New York City
- Hotel Hyatt New York
- Grand Hotel Hyatt New York
- New York City Grand Hyatt Hotel
- Hyatt Hotel New York City
- Grand Hyatt Hotel New York
- New York Hyatt
- New York City Hyatt