Convenient location next to Grand Central, didn't use hotel parking (too expensive even for NYC), found a parking 3 blocks away for half the price (used Icon parking coupons).
The lobby is a zoo, full of people all the time, and there's always a big line up at check in, the staff try their best to accommodate you though.
I got a handicap room which is bigger size then a regular queen room, nice amenities (ipod dock, non-stocked minibar, etc.) but the toilet is to high even for an average height guy like me (5ft11), my feet barely touched the floor. The bathtub drain was clogged (it was fixed after a phone call). Room cleaning needs to improve, there's carpet installed everywhere (common corridors and rooms), which in my opinion contributes on the lack of cleanliness.
Another couple who stayed with us, got a regular queen room, next to the Ice machine and complaint
The terrace (where you see the Chrysler Building) is located on the club level, so it's not available unless you book a Club level room.
I wouldn't stay at this hotel again unless I get a really good rate.
- Official Description (provided by the hotel):
- Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and two restaurants and lounges. Connected to Grand Central Terminal and next door to the Chrysler Building. Steps from Times Square, 5th Avenue shopping, the Empire State Building, Central Park, Rockefeller Center, and the Theatre District. ... more less
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- Also Known As:
- Grand Hyatt New York City
- Hyatt New York City
- Hotel Hyatt New York
- Grand Hotel Hyatt New York
- New York City Grand Hyatt Hotel
- Hyatt Hotel New York City
- Grand Hyatt Hotel New York
- New York Hyatt
- New York City Hyatt