We stayed at the Grand Hyatt in early July this year as part of a cruise and stay package to NY on the QM2. This was our first ever trip to NY and we've got to say the hotel was superb in every respect.
The hotel truly lives up to its name as being very grand the moment you arrive. The lobby is vast and very grand and as you enter, you are greeted by a very impressive waterfall which adds to the grandeur but is also very relaxing.
Check in was quick and easy and we were guided to our room on the 20th floor. Our room, although not vast was a comfortable size and had been recently decorated in a very contemporary style, complete with a modern en-suite bathroom, very large flat screen TV and iPod/iPhone music player.
We didn't eat in the hotel but had our meals out, including breakfast, which is pretty much the norm in the US. The hotel lobby did have a coffee bar where you could get hot drinks, pastries, some cereals, etc if you couldn't be bothered to go out.
All the staff were friendly and very helpful, especially the concierge and the doormen. Things like directions, advice and "how to" etc.
Again check out was swift and easy with no problems.
We would definitely stay there again not only for the quality and service but it's location, right next to Grand Central Station and pretty central and close to most main attractions in Manhatton.
- Official Description (provided by the hotel):
- Premier location in the heart of New York's famous midtown. Striking lobby with waterfalls, seating areas and two restaurants and lounges. Connected to Grand Central Terminal and next door to the Chrysler Building. Steps from Times Square, 5th Avenue shopping, the Empire State Building, Central Park, Rockefeller Center, and the Theatre District. ... more less
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- Also Known As:
- Grand Hyatt New York City
- Hyatt New York City
- Hotel Hyatt New York
- Grand Hotel Hyatt New York
- New York City Grand Hyatt Hotel
- Hyatt Hotel New York City
- Grand Hyatt Hotel New York
- New York Hyatt
- New York City Hyatt