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“perfect location”

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Crowne Plaza Times Square Manhattan
Ranked #188 of 466 Hotels in New York City
Certificate of Excellence
Monroe, Louisiana
Level 3 Contributor
20 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“perfect location”
Reviewed 26 February 2014

I went for business but it was a great location with shuttle service to the toy fair! friendly staff and the accommodations were nice! Amazing view! There are several cafes and food places just steps away so it is so convenient if you are there to work!

Room Tip: always get one with the time square view! its worth it!
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  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank erinferg101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review, 27 February 2014
Erinferg101, Thank you the great review! We are so ecstatic to hear that you had an amazing time here on business with us. Our location is definitely great and convenient to all our guests. We hope you were able to visit all the restaurants, shops, and attractions in the Times Square vicinity. We hope to have you stay with us again for either business or pleasure. Please let us know the next time you are in New York City.
Best Regards,
Larry Colleton
Hotel Manager
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9,563 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Southport
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 February 2014 via mobile

Stayed here for 6 nights, lovely hotel, we were on the 39th floor, the lift made it effortless! Our room was well kept by the staff on a daily basis, the bed was like no other I have ever slept in... So comfy.. After a day walking around the huge city it was an absolute delight! Wish I could buy the mattress and pillows in the uk! The hotel had great views, and was central for the sights, we would definitely stay at this hotel again. P&J Wright & family

Stayed February 2014
Helpful?
1 Thank Pamela W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review, 26 February 2014
Hello Pamela W,
Thank you for choosing the Crowne Plaza Times Square and thank you for your lovely review. I am absolutely thrilled to hear that you had a delightful experience with us during your stay. There is nothing like coming back to a comfortable clean room after a long day exploring the city. We are glad to hear that your view of Times Square and the city made your stay extra special. We do have a website where you may purchase the bedding and linen for our rooms. Please email us at info@cptsnyc.com and we will gladly provide you with the link. Please let us know the next time you will be back in New York City. We would love to have you stay with us again!
Best Regards,
Larry Colleton
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 3 Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 25 February 2014

Stayed in hotel for one night. Quick and easy check in and out.
Clean room with beautiful room overlooking Time Sq. Comfortable beds, Very good shower and nice size bathroom (although no bath).
Would definitely stay again when visit Manhattan.
Situated in a great location.

Room Tip: Ask for a room overlooking Time Sq.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Motra11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review, 26 February 2014
Hello Motra11,
Thank you for taking your time to write this superb 5 star review. I am pleased to know that you had a delightful stay with us and that you enjoyed the Times Square view from your room as well as our comfortable beds and showers. We can’t wait to have you back again; your business is greatly appreciated.
Best Regards,
Larry Colleton
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hereford, United Kingdom
Level 5 Contributor
86 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 25 February 2014

Visited this hotel for a 4 night break in New York. Excellant hotel - rooms large and beds very comfortable. Location really good for all tourist sites, theatres & restaurants. Prices as big city bars etc. Service very good.

Room Tip: floor 23 facing back of hotel - quiet and still with a view.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank cynthiahuckle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review, 26 February 2014
Hello cynthiahuckle,
Thank you for taking the time to write such an amazing review of our hotel. I am very happy to know that you enjoyed our location as well as our spacious rooms and our comfortable beds. Thank you again for staying with us and we hope to see you back again soon!
Best Regards,
Larry Colleton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 February 2014

I recently stayed at the Crown Plaza Times Square for a convention. It was a busy week and I had several packages delivered to the hotel. Unfortunately, one of my packages was delivered late and I was in a bit of a panic that I wouldn't have it for a meeting I had scheduled at the Javitz center. Lucky for me the service at the Crown Plaza was incredible. The Bell Captain Ben waited for my package and then took a cab to the Javitz Center from the hotel so he could hand deliver it to me in time for my meeting. I can't thank Ben and the hotel manager Robert enough for the amazing service they provided me during my stay. I travel to New York often and will definitely return to the Crown Plaza for their great service. Thanks Ben!

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review, 25 February 2014
Hello Peter M, Thank you for writing a review of our Hotel. It was our pleasure to assist with your late arriving package, I am thrilled to know that Ben went above and beyond to make sure you received your package in a timely manner. I expect nothing less for my team to ensure guest satisfaction. Robert also was thrilled to know that you mentioned his name and was happy to have assisted you. We can't wait to have you back soon.
Best Regards,
Larry Colleton
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Victoria, Australia
Level 3 Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 24 February 2014

Stayed here with 3 others on our first visit to NYC. The location was perfect, right on times square and short walking distances to Broadway shows and subway stations. Staff were friendly and helpful with questions. Room was a bit of a squeeze, however good sized modern bathroom. Although there is free wifi in the hotel lobby, we would of been pleased if the hotel supplied free wifi for the room. Staying in winter, rooms were kept at room temperature which made it easier for us not have to worry about having the heater on. Thank you for a great stay!

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Andrew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review, 25 February 2014
Hello Andrew,
Thank you for taking the time to write this lovely review. Your input is greatly appreciated. I am glad you enjoyed the location of our property, I am thrilled to know that my team was friendly and helpful. Our rooms at 323 Sq ft are spacious for standard room sizes in our area. There is a charge for WIFI in our guest rooms and if you are an IHG rewards club member you will receive free Wi-Fi in the room as a member perk. I am happy to know that your room temperature was just and pleasant during your stay with us. We hope you can come back again soon.
Best Regards,
Larry Colleton
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Connecticut
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 February 2014

Stayed here with a friend for two nights, a Friday and Saturday, and had no problems whatsoever. The rooms are pretty small, like most New York hotels, but were very clean and comfortable. Good bar with a cool atmosphere including great views of the street. Ridiculously priced drinks, but hey, it's New York. A friendly staff, great location and a good price means that I will definitely visit again.

  • Stayed February 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jives25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CPTimesSquare, General Manager at Crowne Plaza Times Square Manhattan, responded to this review, 24 February 2014
Jives25, Thank you for the wonderful review. We are so glad that you enjoyed your stay with us. We are happy to hear that you experienced great service and that you enjoyed the comforts of our clean and luxurious rooms. Our Broadway 49 Bar and Lounge is definitely a great place to relax with our wonderful views, friendly staff and competitive prices. We are glad you enjoyed your stay overall and plan on coming back. We can't wait to have you come back and stay with us again.
Best Regards,
Larry Colleton
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Times Square Manhattan

Property: Crowne Plaza Times Square Manhattan
Address: 1605 Broadway, Between 48th and 49th Street, New York City, NY 10019-7406
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#93 Romantic Hotel in New York City
#141 Luxury Hotel in New York City
#146 Business Hotel in New York City
#154 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Official Description (provided by the hotel):
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you ve come for a meeting, you ll benefit from the new tech-friendly environment. If you re here for an event, you ll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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