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“Amazing!”

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Crowne Plaza Times Square Manhattan
Ranked #195 of 468 Hotels in New York City
Certificate of Excellence
Reviewed 1 September 2014

We stayed here in February 2014 and had an amazing time.
Perfect location, could not have been more perfect.
Very helpful and friendly staff as we had an issue with our transfers and they let us use the hotel phone and helped as much as they could.
Would absolutely recommend 100%
Cannot fault.

Room Tip: Free wifi in the lobby.
  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Service
3  Thank Claire B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 2 September 2014

Thank you Claire B for the fantastic 5-star review! We are pleased to hear that you had a wonderful time with us. We are glad to hear that the hotel was perfect for your travel needs and that all our staff provided you with flawless service. We hope you were able to visit all the restaurants, shops, and attractions in the Times Square vicinity. There is always more to see and do in New York City so we hope to see you again!

Best,
Geoffrey Mills
Managing Director

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3,668 - 3,674 of 9,662 reviews

Reviewed 1 September 2014

This is the second time visiting this hotel and loved it again, the location is excellent for visiting NYC was disappointed with the room so went to reception and complained they did sort out another room within the hour which was far better, the beds are really comfortable and the air conditioning was good. We has breakfast in the restaurant once which was disappointing from the last visit and not worth $32 dollars each but did eat at the bar a couple of times which was lovely and one last point the wifi in the lobby made for one happy teenager!

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank Sonia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 2 September 2014

Thank you Sonia M for the amazing 4-star review! We are thrilled to hear that you had a wonderful time with us here at the Crowne Plaza Times Square and that you enjoyed the comforts of your room. The location is certainly great for guests who want to be in the middle of Times Square. We would love to have you stay with us again!

Best,
Geoffrey Mills
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2014

Overall we were very happy. The hotel is in the perfect location right in Times Square. The room was clean and spacious and the staff more than helpful. We didn't eat in, but decided to venture out and found very affordable restaurants near by. The only thing we would have liked was to have free wifi in the room, opposed to just the lobby. If in New York stay here.

Room Tip: Ask for a room facing the river Hudson
  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Thank kchippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza49, Front Office Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 2 September 2014

Thank you kchippy for the amazing 5-star review! We are thrilled to hear that you had a wonderful time with us and that you enjoyed the comforts of your spacious room. The location is certainly great for guests who want to be in the middle of Times Square. You should check out our IHG Rewards program so you can enjoy priviliges like free wifi access, complimentary late check-out (if available) and free access to our New York Sports Club on the 15th floor. Please let us know the next time you will be back in New York City. We would love to have you stay with us again!

Best,
Fatena Williams
Director of Front Office

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Reviewed 1 September 2014

if you want location location location for your shopping trip to New York then the Crowne Plaza Manhattan is a must. Centrally located to everything it is a haven in a mad world. Easily accessible so you can nip back to drop off the bags before hitting the shops again. the only delay is with check in but that's a minor complaint really.

Room Tip: pick a room at the end of any corridor then you are away from the ice machines and the lifts but oth...
  • Stayed: February 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Thank Eleanor58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 5 September 2014

Hi Eleanor58!

Thanks for the wonderful review. We really are in the center of it all. From shopping to shows. Hope you didn't just shop 'til you dropped. You need some time for rest and relaxation as well. We thank you for staying with us and we look forward to seeing you again soon!

Regards,

Fatena Q. Williams
Front Office Manager

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Reviewed 1 September 2014

From the moment we arrived everything was perfect lovely comfortable beds good size room
Only downfall was we never had a view of the square only the building behind but it never concerned us
The room service was excellent
When I return to New York will stay again

Room Tip: Ask for a high floor facing the square as the views are amazing
  • Stayed: October 2013, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Pamblue1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 5 September 2014

Hi Pamblue1!

Thanks so much for the review. We're so glad you were able to enjoy your stay with us! I'm sorry about your lack of view but hopefully next time, we can do our best to provide you with a more pleasant view. We can't wait to have you back!

Regards,

Geoffrey Mills
Managing Director

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Reviewed 1 September 2014 via mobile

I like this hotel and if i will visit newyork sureeee i will stay in it again, it has great location which infront of the m&m's store (time square) , the room was good and clean ,every thing was amazing and we enjoyed our stay , and the staff is friendly

Stayed: February 2014, travelled with friends
Thank Kuwaiteiah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza49, Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 5 September 2014

Hello Kuwaiteiah,

Thanks so much for the review! We're so glad to hear you had such a good time. We'd love to have you back whenever you're in town. Hope you have a wonderul day!

Regards,

Geoffrey Mills
Managing Director

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A TripAdvisor Member
1
Reviewed 1 September 2014 via mobile

What a great hotel , nice clean and centrally located. Exceptianal staff especially Brinelda and Mike who helped us with our laggage. My next trip to NYC will include staying at Crown Plaza.
With huge selection of hotels in NYC, crown plaza has to be one of the best hotels on Broadway.

Stayed: August 2014, travelled with friends
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CrownePlaza49, General Manager at Crowne Plaza Times Square Manhattan, responded to this reviewResponded 2 September 2014

Thank you for the amazing review! We are delighted to hear that you had a great stay. Our staff was excited to hear that they were hospitable and made a positive impact on your stay with us. Brunilda and Mike are a great addition to the team. We are happy to hear you enjoyed the comforts of your room and we hope you got a chance to see what our great city has to offer! We hope to have you back in the near future.

Best,
Geoffrey Mills
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Times Square Manhattan

Address: 1605 Broadway, between 48th and 49th Street, New York City, NY 10019-7406
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#93 Romantic Hotel in New York City
#144 Luxury Hotel in New York City
#146 Business Hotel in New York City
#154 Family Hotel in New York City
Price Range: £168 - £403 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Times Square Manhattan 4*
Number of rooms: 795
Official Description (provided by the hotel):
Times Square, always New York's most exciting scene, seems all new now that the Crowne Plaza Times Square has reinvented itself. Come check out our $85 million re-invention, and see for yourself how modern design can provide a whole new kind of comfort. Enjoy one of our 795 well-appointed guest rooms outfitted with fresh contemporary accents and plush Sleep Advantage beds. Every room offers breathtaking views of Times Square, the famous Manhattan skyline or the Hudson River, unique among hotels in Times Square. Relax in our sleek lobby lounge, or have an evening cocktail in Broadway 49 Bar. Delight in a new spin on New American Eclectic cuisine at Brasserie 1605, one of the most exciting Times Square restaurants. With options like these, it's no wonder that New York seems so new. If you've come for a meeting, you'll benefit from the new tech-friendly environment. If you're here for an event, you'll revel in the open space and atmospheric lighting, and when you walk through our front door, you step onto Broadway dazzling lights, world-class entertainment and urban energy. That's how Crowne Plaza Times Square is keeping New York new for you. ... more   less 
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Also Known As:
Crowne Plaza Times Square Manhattan Hotel New York City
Crowne Plaza Hotel Manhattan
Crowne Plaza New York City

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