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“Great hotel in superb location”

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Hampton Inn Manhattan-Times Square North
Ranked #159 of 470 Hotels in New York City
Certificate of Excellence
Reviewed 26 March 2014

Had excellent stay at this hotel over last weekend. Clean, large room #601 with nice Neutragena toiletries. Friendly staff who were helpful when my elderly mother tripped over the entrance door mat in reception on our first night and hurt her knee. Perfect location close to everything but far enough away to feel segregated from the hustle. Breakfast was good and even at the supposed busy times, there was not too much of a wait and was always a table available (in our experience anyway). Gift shop was as overpriced as all hotel gift shops normally are. The gym, which we used a couple of times had everything you need. The only small negative was the lack of a hotel bar. Sharing a room with two women meant there was a lot of hanging around so a hotel bar would have been good. Some good bars on 9th though. Would stay again definitely...

Room Tip: I'd suggest a rear facing room to avoid street noise from 8th ave.
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  • Stayed: March 2014, travelled with family
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Thank Simon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 27 March 2014

Hello!

It was such a pleasure to have you stay. We hope that all is well with you and your mom. Also hoping that she is feeling better! Glad to see that despite us not having a bar of our own you were still able to enjoy some of the great bars that 9th avenue has in our vicinity.

Looking forward to seeing you again soon!


Best,
Lawrence Shorter
Director of Guest Services

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2,332 - 2,338 of 5,597 reviews

Reviewed 24 March 2014

I would definitely stay at this Hampton Inn again. The rooms were very new and clean. The lobby and halls were also very new looking and clean. The location was very good. Easy walk to the Times Square. Not too bright or loud because it is a couple blocks over from the action and bright lights. Some good restaurants very close. Hop on Hop off buses right outside the front door. The staff at reception were extremely helpful and friendly.

  • Stayed: January 2014, travelled with friends
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1  Thank MamaHannahStevie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 25 March 2014

Hello!


It is such a pleasure to see that you enjoyed your stay. Thank you for sharing what a great experience you had. Hope to see you again!


Best,
Lawrence Shorter
Director of Guest Service

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014 via mobile

Wanting a hotel close to a specific theater, we selected this one. Like the name states, it is a little north of the heart of Times Square. It is not "far," but it's not what I would call close either. It's easy to find and the rooms are clean, although the room seemed kind of old. The front desk and bellman were very helpful when. We wanted to stay for an afternoon after checking out.
We did have a problem with on specific staff person. The concierge was not in any way helpful. I lived in NYC for a bit and stopped to ask her help with a few things before we headed out for the day. She gave me incorrect information. I only knew this because of my past experience; others asking for help probably would have been really misinformed. She was also unwilling to help with something as simple as buying tickets to an attraction and printing tickets to another. We've stayed at a lot of Hilton-brand hotels and I've never encountered someone so unwilling to help. I've gotten better advice at a Hampton Inn from the ladies serving breakfast. I don't think we were asking a lot from some one tasked with helping tourists in what is arguably one of the biggest tourist spots in the world.
With the abundance of hotels in the theater district, we don't need to settle for "Just OK."

Stayed: March 2014
1  Thank Jessica423
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 24 March 2014

Hello Jessica,

I would like to apologize for the inconvenience you faced in regards to our concierge during your stay. This is not the norm for our hotel and certainly not the type of service we strive to provide. Your feedback will be shared with the team and we will certainly make an effort to avoid this from happening in the future. I hope that you will still keep us in mind for any future New York City travel needs. I would love the opportunity to give you the "TRUE" Hampton Inn experience that I know our team is capable of delivering.

I hope this finds you well.

Best,
Lawrence Shorter
Director of Guest Services

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Reviewed 21 March 2014

This is the best place to stay for convenience and service. Highly recommend. Clean rooms, great service and easy to get places. You are a block from the busy Times Square so it is quiet. Rooms are average size and very clean. Service is usually pretty quick. It is easy to get to the subway and the staff is very helpful. This is our favorite place to stay.

  • Stayed: November 2013, travelled with family
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4  Thank WR G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 24 March 2014

Hello,

Firstly I would like to thank you for your loyalty to our property and also for the great feedback. I hope that we continue to be your hotel of choice here in NYC and feel free to let us know whenever you need anything!

Best,
Lawrence Shorter
Director of Guest Services

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Reviewed 19 March 2014

If you want to be near the theatre district and not pay a fortune, this hotel is for you. Service is excellent and cheerful. They stay fully booked, and the free breakfast is a bit of a maneuver because of all the grazing families, but staff is most attentive to everyone and it all works out. Rooms were surprisingly comfortable and clean, bed was excellent. Hallways were quiet on our floor. We will come back.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
3  Thank Elizabeth92101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 21 March 2014

We look forward to having you back!

I am glad to see that you enjoyed your stay and that the staff proved to be as friendly / helpful as we aim to be.

I hope this finds you well.

Best,
Lawrence Shorter
Director of Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 March 2014

great place and clean hotel nothing fancy but has the extra couch and table and dryer . nice staff and close to variety of places. parking is attatch to hotel building making it convient. just wished they give discount to the hotel guest for parking.

  • Stayed: March 2014, travelled with family
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Review collected in partnership with Hampton
1  Thank Nick T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 21 March 2014

Hello Nick,

Thank you for sharing your review of the hotel. It is our goal to make all guests feel at home and comfortable with all of our convenient amenities. We are pleased to see that you enjoyed your stay. In regards to parking the garage does offer discounted parking to all of our guests. For regular sized vehicles the parking is $42.00 per 24hrs and for larger vehicles (SUV etc) the parking is available for $55.00 per 24hrs.

I hope this finds you well.

Best,
Lawrence Shorter
Director of Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 March 2014

We had a very good experiance here. Staff was overall friendly and helpful. The rooms were good size and quiet for a New York Hotel. Breakfast was as good as any other stop and go breakfast at most other hotes of this type. Didnt have to wait around long for elevators. Location was close to all the action of Times square and was only a few blocks away from the shows. I woud come back.

Room Tip: Try for X30 that was on a pretty quiet part of the hotel with a bit of a view.
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  • Stayed: March 2014, travelled with family
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3  Thank Jaytrip50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HamptonTimesSquareNY, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 19 March 2014

Hello,

Thank you sharing your Hampton Inn experience with us! Pleased to find that you found both our location and amenities to be a plus during your stay.

Hope to have you stay with us again during your next trip to NYC!

Best,

Lawrence Shorter
Director of Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Manhattan-Times Square North

Address: 851 Eighth Avenue, New York City, NY 10019-6237
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#49 Family Hotel in New York City
#90 Romantic Hotel in New York City
#116 Business Hotel in New York City
Price Range: £106 - £391 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Manhattan-Times Square North 3*
Number of rooms: 300
Official Description (provided by the hotel):
Best Times Square location with COMPLIMENTARY amenities including daily hot breakfast, Internet, fitness center, business center & more! Hampton Inn® Manhattan Times Square North is a newly renovated, contemporary hotel with ideal Times Square location that is steps from Broadway theaters, Central Park, Rockefeller Center, Radio City Music Hall, TKTS discount theater ticket booth, The Museum of Modern Art, Carnegie Hall and Restaurant Row. Located on Eighth Avenue at 51st Street in the heart of Times Square, the hotel is surrounded by many restaurants, lively nightlife, shopping and New York City’s best sightseeing. The hotel is close to all major subway lines, a few blocks from Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 300 oversized, modern guestrooms each equipped with 32-inch LCD flat panel television, lap desk, large work desk with ergonomic chair and Cloud Nine, the Hampton Bed Experience. COMPLIMENTARY, HOT BREAKFAST is offered daily to each guest plus On the Run Breakfast Bags™ are available from the front desk Monday through Friday, for guests who are “on-the-go.” Additional complimentary amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, coffee and tea in the lobby 24 hours per day, local telephone calls from guestroom and complimentary USA Today® (Monday through Friday). Hampton Inn® Manhattan Times Square North also has a gift shop and full-service Concierge/Theater Ticket Desk onsite. The hotel is 100% non-smoking. Valet parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
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Also Known As:
The Hampton Inn Times Square North Hotel New York City
Hampton Inn Manhattan
Hampton Inn New York City
Hampton Inn Times Square North
New York City Hampton Inn

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