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“Great location for tourists”

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Hampton Inn Manhattan-Times Square North
Ranked #159 of 469 Hotels in New York City
Certificate of Excellence
Reviewed 2 July 2014

We stayed here for five nights and loved it. All the staff is dedicated to making travelers welcome and comfortable. There is a concierge on duty every day to help visitors with recommendations, reservations, or simply navigating the subway. The breakfast area is crazy in the morning, but they warn you about it so you can plan ahead. And, of course, it is a convenient location.

  • Stayed: June 2014, travelled with family
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1  Thank Diane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 4 July 2014

Hello Diane,

Thank you for posting about your recent stay with us. I am pleased to see that all went well and we hope to see you again!

Best,
Lawrence Shorter
Director of Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,095 - 2,101 of 5,545 reviews

Reviewed 1 July 2014

We have used this hotel as a base for our school group from N Ireland for the past 3 years, it is first class. The process of checking in with 38 young people and 5 adults was so slick. We had checked in and were in Times Square in 30 minutes! The rooms are big by NY standards and spotless. All amenities are close by and it is an excellent location to use as a base to see all in NYC. Their service for the past 3 years has been fabulous - I cannot praise it enough!

  • Stayed: June 2014, travelled with friends
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Thank 478CarolineM857
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 2 July 2014

Hello Caroline,

Thank you for the great feedback in regards to the group process. We appreciate your loyalty as we have hosted your group for the last 3 years and we hope for many more! We enjoy having you here and can‘t wait for next year.

Best,
Lawrence Shorter
Director of Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 July 2014

We searched Trip Advisor over and over and over again for the best hotel, with location being a prime but not only determining factor. Price, amenities, cleanliness all added in to our decision. After spending three nights at this Hampton, we feel we made the right choice.

Some hints:

1. Shop around for prices. We worked with Hilton and got a rate far less than posted prices. This tipped the balance to this hotel.
2. Breakfast: The hotel gives you fair warning on a sign posted outside the breakfast room that if you come after 7:30am, you can expect a very long line. We made note of this, and were sure to arrive around 7:15am. That worked well. We noticed when we were leaving the hotel each morning before 9 that the line was incredibly long. And during this period, they cannot refill the trays fast enough. We could see the frustration of the patrons. Be forewarned!
3. The 24 hour coffee and tea bar is wonderful. There are also apples available at all times and cookies during the day until they run out. While we didn't take advantage of it, we noticed that some patrons went into the breakfast room off hours (the door is open) and grab some fruit and other goodies, including some for the road.
4. If you can get a corner room, do so. The hotel can be noisy, especially on weekends.

All in all, it was a great experience, much more than we expected in NY City for this price. We will return.

  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
1  Thank Anthony-Susan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 2 July 2014

Hello Anthony,

Thank you for staying with us during your most recent visit to New York City. I’m happy to see that you enjoyed your stay and hope that you will come again!

Best,
Lawrence Shorter
Director of Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Spent two nights in the property and was pleased. For New York hotel rooms, these are big rooms.

The only challenge I faced was that housekeeping came in without knocking on both days I was there working in my room. They were apologetic, but nonetheless, it was not what I expected from a Hilton flag property.

The property is across from the 50th street stop on the E train which means you can take public transit from LaGuardia and be at the hotel in 30 minutes.

Room Tip: Even numbered rooms overlook eighth ave. Odd numbered rooms are on the back side of the building wh...
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  • Stayed: June 2014, travelled on business
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1  Thank DavidG2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 1 July 2014

Hello David,

Thank you for posting in regards to your recent stay with us. I am happy to see that you enjoyed the stay overall and I do apologize for the minor mix up on behalf of the housekeeping department. We hope that you will come again!

Best,
Lawrence Shorter
Director of Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Really enjoyed our stay at this well-located modern hotel. Friendly staff. Rooms are in top shape. Excellent housekeeping on our floor (thanks, Esther!) Minus points for the doors that slam shut very noisy, and for the morning "zoo" at the breakfast buffet. The concept for this breakfast room did not consider the number of rooms, obviously. But a Starbucks is just a few feet away.

  • Stayed: June 2014, travelled on business
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Review collected in partnership with this hotel
Thank Maxesparents
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 1 July 2014

Hello,

Thank you for sharing your feedback on the hotel. We appreciate your honesty and will take action on the slamming doors. I will also share your thanks with Esther as she will be pleased to hear your great comment in regards to her. I hope that all is well and that you will return in the near future!

Best,
Lawrence Shorter
Director of Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Great Hotel. The hotel has a subway station across the street. Excellent location, just only minutes walking to Times Square. The room had a lot of space compare to other NY's hotel. We loved the daily breakfasts and the bowl of apples available for the guests. My teenager loved to have wifi included. We loved the beds, very comfortable. Also clean rooms. We highly recommend this hotel for everyone. I hope to be back... Thank you for the hospitality.

Room Tip: Corner suites are large
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  • Stayed: June 2014, travelled with family
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1  Thank Luis Alexis M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 1 July 2014

Hello Luis,

I am glad to see that all went well during your stay. We appreciate all the great feedback and hope that you will return!

Best,
Lawrence Shorter
Director of Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 June 2014

As Hilton Honors members, this was a natural place for us to stay on a family vacation to NYC given its proximity to the theatre district. Our stay was wonderful until the day we checked out. My daughter left her 18th birthday present, a Fossil boyfriend watch, on the bedside table while we went out for the morning. When we returned the watch was gone. She told me about it later in the day, saying she had searched her luggage and purse. She had checked at Lost and Found to no avail. When we returned for our luggage we made further inquiry. While they allowed her to search the room, there was no other satisfaction or effort to investigate. It all came down to whether housekeeping turned it in to Lost and Found. Although I realize that no one should be lightly accused, there should be more follow up and some kind of paperwork, electronic or otherwise, to track missing items as well as any patterns of disappearing items. The front desk was great otherwise, the concierge and bell hop service was always excellent, and it was clean. However, be very careful with your valuables. In every other way this was a positive experience.

  • Stayed: June 2014, travelled with family
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1  Thank Sherry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this reviewResponded 30 June 2014

Hello Sherry,

Thank you for choosing the Hampton Inn Times Square North during your most recent trip to New York. While I am happy to see that overall you had a good stay, I would like to apologize for the incident regarding the watch and will reach out to you personally so that I may gather more information regarding this matter to better assist.
Best,

Lawrence Shorter
Director of Guest Services

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Manhattan-Times Square North

Address: 851 Eighth Avenue, New York City, NY 10019-6237
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#71 Family Hotel in New York City
#90 Romantic Hotel in New York City
#116 Business Hotel in New York City
Price Range: £101 - £370 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hampton Inn Manhattan-Times Square North 3*
Number of rooms: 300
Official Description (provided by the hotel):
Best Times Square location with COMPLIMENTARY amenities including daily hot breakfast, Internet, fitness center, business center & more! Hampton Inn® Manhattan Times Square North is a newly renovated, contemporary hotel with ideal Times Square location that is steps from Broadway theaters, Central Park, Rockefeller Center, Radio City Music Hall, TKTS discount theater ticket booth, The Museum of Modern Art, Carnegie Hall and Restaurant Row. Located on Eighth Avenue at 51st Street in the heart of Times Square, the hotel is surrounded by many restaurants, lively nightlife, shopping and New York City’s best sightseeing. The hotel is close to all major subway lines, a few blocks from Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 300 oversized, modern guestrooms each equipped with 32-inch LCD flat panel television, lap desk, large work desk with ergonomic chair and Cloud Nine, the Hampton Bed Experience. COMPLIMENTARY, HOT BREAKFAST is offered daily to each guest plus On the Run Breakfast Bags™ are available from the front desk Monday through Friday, for guests who are “on-the-go.” Additional complimentary amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, coffee and tea in the lobby 24 hours per day, local telephone calls from guestroom and complimentary USA Today® (Monday through Friday). Hampton Inn® Manhattan Times Square North also has a gift shop and full-service Concierge/Theater Ticket Desk onsite. The hotel is 100% non-smoking. Valet parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
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Also Known As:
The Hampton Inn Times Square North Hotel New York City
Hampton Inn Manhattan
Hampton Inn New York City
Hampton Inn Times Square North
New York City Hampton Inn

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