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“Great Location, Large Rooms for NYC.”

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Hampton Inn Manhattan-Times Square North
Ranked #168 of 467 Hotels in New York City
Certificate of Excellence
Olympia, Washington, United States
Level Contributor
84 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Location, Large Rooms for NYC.”
4 of 5 bubbles Reviewed 26 July 2014

This Hampton Inn is a stone's throw from Times Square, Rockefeller Center and Central Park so the location is perfect. The area also feels safe. (The hotel is about a mile from Penn Station if you are training into the area.) The hotel itself has many rooms and is a bit older but the furnishings were nice and the rooms were big for NYC. The only downside was the tiny bathroom. The price was also very competitive. The staff and concierge were friendly and very helpful. This hotel has a free breakfast which can be a bit crowded but saves some money especially for a family of 4 like mine. I would stay here again when in the city.

Room Tip: I would ask for a room on the opposite side of 8th avenue so you do not have street noise to contend...
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank S_Robbie014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this review, 27 July 2014
Hello,

Thank you for taking the time to post about your recent experience with us. It brings us great pleasure to see that you seemed to have enjoyed the stay overall. We hope to see you again and we thank you for the feedback which will be shared with the team.

Best,
Lawrence Shorter
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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5,181 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (769)
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English first
1 review
2 of 5 bubbles Reviewed 26 July 2014

Simply filthy. The photos do not look like the property. False advertising and a dirty room. I wouldn't dare take my shoes or socks off in the room. It's just dirty. This management team clearly is more about profit than a good customer experience.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Brad D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this review, 27 July 2014
Hello Brad,

I am sorry to hear that this is your impression of the hotel. We certainly aim to provide great customer service to all of our guests and hope to impact everyone’s experience in a positive way. I have sent you a direct message with my contact info so that we may speak more in depth about your experience.

Best,
Lawrence Shorter
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, United States
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 25 July 2014

Two rooms were booked by one person, using her credit card for both rooms. One booked under her name and one booked under my name. When she called to update her credit card information as her card had been compromised, she did it for both rooms. When the price was lowered, it was lowered for only one room even though everything was done for both rooms. My room for three nights was $400 MORE than her room. Man checking me out was totally rude and would not help at all. Stated he needed confirmation # which was on the bill, but I didn't know at the time. The taxi was in the street waiting after he loaded the luggage. I had to go so as not to miss my flight. Bad taste for Hampton Inn in New York City

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
4 Thank Patricia D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this review, 27 July 2014
Hello Patricia,

I would like to apologize for any confusion regarding the rates of the two rooms which you booked. I have sent you a personal message with my contact details so that I may look more deeply into this matter.

I hope this finds you well.


Best,
Lawrence Shorter
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stafford, Virginia
Level Contributor
94 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 24 July 2014

Third if not fourth stay at this Hampton Inn. Great location to everything you want to see in downtown without the congestion of Time Square. Nice restaurants nearby and short walk to 5th Avenue. Staff was very as well as service.

  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hampton

Helpful?
Thank Jonathan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this review, 26 July 2014
Hello Jonathan,

Thank you for being a loyal guest! We appreciate the great feedback and hope that you will continue to stay with us for all of your New York City travel needs.


Best,
Lawrence Shorter
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
5 of 5 bubbles Reviewed 24 July 2014

Front desk people were very courteous and polite, as well as the bell captains,
Room was clean and neat.
The Lady in charge of the breakfast room was Great.
Overall, Good experience, would recommend this Hampton property.
RD.

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Raul D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this review, 26 July 2014
Hello Raul,

Thank you for posting on Trip Advisor about your recent stay with us. Please be sure to come back!

Best,
Lawrence Shorter
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cartersville, Georgia
Level Contributor
96 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
4 of 5 bubbles Reviewed 23 July 2014 via mobile

LOCATION, YES!!! Our room was great and so was the service. Hallways a little dark but I wasn't sleeping there. We were out on the town most of the time. Best mattress and pillow, (actually going to order pillows.) Elevators slow at times, but we were on the top floor, so that's par for the course.It was our 35th wedding anniversary, when we got to our room there was a bottle of wine and balloons, compliments of the manager. Nice touch!!! Breakfast area needs a little refiguring because waffle area and toaster area get congested. But I'm up for another stay here, next time, in NYC!!!

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Dee J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this review, 26 July 2014
Hello Dee,

Thank you for staying with us and for posting such great feedback. I am happy to see that all went well during your stay and we will look for you to return!

Best,
Lawrence Shorter
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brampton, Canada
Level Contributor
49 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed 23 July 2014

Excellent location and easy but lots of walking to midtown attractions like Broadway theatres, Times Square, restaurant row, Central Park, Rockefeller center, etc.. Check in was prompt and we got a room right away even though we arrived at 1:30 pm. The 2 queen bed room was large enough for our family of 4 (2 adults and 2 tall teenagers). There were neutrogena products in the bathroom (shampoo, conditioner, lotion and soap) and plenty of towels. Also, finally a hotel room that had enough hooks in the bathroom to hang up towels! The water pressure from the shower was nice and strong. There is free wifi in the rooms and lobby and the signal is good. The TV worked great, adequate lighting, a chair with ottoman, workdesk and lap desk in the room and there were also plenty of outlets to charge your electronics. The window also opened and the AC worked fine. The beds were comfortable but the pillows are very flat. Also included is free breakfast (eggs or omelettes, sausage/bacon or homefries, oatmeal, waffles, cereals, milk, juices, fruits, pastries, bagels/toast). The line ups for breakfast does get long especially between 8:30 and 10:00 am. Coffee/tea/hot chocolate is available in the lobby all day, and flavoured creamers were also available. I wish they would have had a water cooler as well. During the weekday afternoons, cookies were also available for guests to snack on. There is a tuck shop that sells, snacks, drinks and souvenirs in the lobby but it is pricier than the stores just across the street. There are 3 computers and a printer available for use in the lobby and a workout room with a variety of equipment. Eight Avenue vehicle traffic moves one way to the north so we found while traffic was alot, the noise was minimal even though our room faced the street. Luggage storage is available. Staff were polite and knowledgeable about the area. Rooms were cleaned daily. There is parking next door but we did not use this service. The shower curtain and carpet smelled musty and could use a change but overall we were quite pleased with this hotel and would recommend it for its value and convenience.

Room Tip: I think there are 11 floors. Ask for a room away from the elevator if that noise bothers you as peo...
See more room tips
  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank DinaMBS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawrence_Shorter, Guest Relations Manager at Hampton Inn Manhattan-Times Square North, responded to this review, 26 July 2014
Hello Dina,

Thank you for posting in regards to your recent stay with us. We appreciate all the great comments and we are happy to see that you enjoyed your stay.


Best,
Lawrence Shorter
Director of Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hampton Inn Manhattan-Times Square North

Property: Hampton Inn Manhattan-Times Square North
Address: 851 Eighth Avenue, New York City, NY 10019-6237
Phone Number:
Region: United States > New York > New York City > Midtown , Hell's Kitchen , Manhattan
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#72 Family Hotel in New York City
#92 Romantic Hotel in New York City
#119 Business Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Hampton Inn Manhattan-Times Square North 3*
Number of rooms: 300
Official Description (provided by the hotel):
Best Times Square location with COMPLIMENTARY amenities including daily hot breakfast, Internet, fitness center, business center & more! Hampton Inn® Manhattan Times Square North is a newly renovated, contemporary hotel with ideal Times Square location that is steps from Broadway theaters, Central Park, Rockefeller Center, Radio City Music Hall, TKTS discount theater ticket booth, The Museum of Modern Art, Carnegie Hall and Restaurant Row. Located on Eighth Avenue at 51st Street in the heart of Times Square, the hotel is surrounded by many restaurants, lively nightlife, shopping and New York City’s best sightseeing. The hotel is close to all major subway lines, a few blocks from Jacob Javits Convention Center and Port Authority Bus Terminal plus is convenient to all (3) area airports.The hotel features 300 oversized, modern guestrooms each equipped with 32-inch LCD flat panel television, lap desk, large work desk with ergonomic chair and Cloud Nine, the Hampton Bed Experience. COMPLIMENTARY, HOT BREAKFAST is offered daily to each guest plus On the Run Breakfast Bags™ are available from the front desk Monday through Friday, for guests who are “on-the-go.” Additional complimentary amenities include high-speed lobby and guestroom Internet access, 24-hour Business Center, 24-hour Fitness Center, coffee and tea in the lobby 24 hours per day, local telephone calls from guestroom and complimentary USA Today® (Monday through Friday). Hampton Inn® Manhattan Times Square North also has a gift shop and full-service Concierge/Theater Ticket Desk onsite. The hotel is 100% non-smoking. Valet parking is available. The hotel allows service pets. 24-hour Security onsite. ... more   less 
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Also Known As:
The Hampton Inn Times Square North Hotel New York City
Hampton Inn Manhattan
Hampton Inn New York City
Hampton Inn Times Square North
New York City Hampton Inn

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