The junior suite I had at this hotel was fantastic. The room was spacious, especially for NYC, and very comfortable. There was also a really cool entertainment center set up that allowed me to swivel the TV around 180-degrees from the living room to the bedroom.
What I loved most about the hotel was the attentive staff. Shortly after arriving in my room, I started hearing a sound that chirped every 60 seconds. A quick search of the room proved that the sound was not coming from the room itself. Based on past experience in my own home, my guess was that the sound emanated from a smoke detector that had a low battery. I went out in the hall, and ascertained that the sound was coming from the room next door. I called the front desk, and within 10 minutes, a maintenance person was at my door asking about the noise. He went into the room next door and replaced the smoke detector battery right away. About an hour later, the chirping started again, although this time it WAS in my room (I guess my battery had an hour more juice in it than the one next door). I made another call down to the front desk, and just like the first time, the maintenance person appeared quickly and took care of the problem. After that, my stay was very smooth and I had a great night's sleep.
Even though the noise was annoying and required 2 calls down to the front desk, the issue was not really something the hotel could control for, and I was really impressed with the service I received when I reported the issue. Not only were they attentive to my needs once I was in the room, but the guy who checked me in was also very courteous and wrote his name down on my check-in papers so I could call him personally with any problems. I appreciate this level of personal service and I would definitely stay here again.
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- Also Known As:
- Le Parker Meridien Hotel New York City
- Meridien New York City
- Meridien Le Parker
- Le Parker Meridian