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Reviews (2,014)
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All reviewsupper east sidefull kitchengardens nyccentral parkjunior suitesloan ketteringsmall kitchennew yorkquiet neighborhoodour home away from homerooms are hugeliving roomgreat neighborhoodfront desk managerby nyc standardsfew blocksdefinitely stay here again
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929 - 934 of 2,014 reviews
Reviewed 7 June 2014

I had a 3 night stay and loved it. The staff is very kind and goes well beyond what most others do. I loved how good they were with my young daughter. The room was cleaned perfectly and very spacious. The pillow menu was a nice little bonus. I would definitely go again.

  • Stayed: May 2014
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2  Thank Powerman1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Gardens, General Manager at Gardens Suites Hotel by Affinia, responded to this reviewResponded 10 June 2014

Dear Powerman1981,

Thank you for taking the time to express what a wonderful stay you had in our clean spacious suites.
Our team takes pride in making our guests comfortable especially the younger ones.
It is also a pleasure to hear that you liked our pillow menu selection, which is one of many things that set us apart from other hotels in New York City.

Kind Regards,

Eddie Timmons

General Manager

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Reviewed 6 June 2014

I had a wonderful experience when staying at this hotel. The rooms were gorgeous and well kept, and the staff were friendly and just as pleasant! The lobby was very nice and the upkeep was great. I WILL return!!!!

  • Stayed: May 2014, travelled as a couple
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1  Thank Alauna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Gardens, General Manager at Gardens Suites Hotel by Affinia, responded to this reviewResponded 10 June 2014

Dear Alauna H,

Thank you for taking the time to express what a wonderful pleasant stay you had with us.
It is nice to hear that you appreciated the cleanliness of our rooms and lobby area.
I look forward to welcoming you back on your next trip to the Affinia Gardens.

Kind Regards,

Eddie Timmons

General Manager

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Reviewed 6 June 2014

Our stay at Affinia Gardens was GREAT! We were leaving the hotel one morning with one stroller and 2 kids. The woman at the first desk noticed this and asked us if we wanted to borrow a stroller from the hotel. The hotel loaned us a McClaren stroller that was NICER than the one we brought. This allowed us to walk all day without having to carry one of our children and explore the whole city. Secondly, when we left I forgot my Kindle and a phone charger in the room. When I called the front desk, the gentleman was immediately responsive and it was sent back to me within 2 days. Just great overall service, friendliness was perfect. We will definitely be staying here again.

  • Stayed: May 2014, travelled with family
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1  Thank Vicki889
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Gardens, General Manager at Gardens Suites Hotel by Affinia, responded to this reviewResponded 10 June 2014

Dear Vicki889,

Thank you for the great review about your stay here with us at the Affinia Gardens.
It is nice to hear that our staff was able to anticipate your needs, by providing a loaner stroller to you and your family.
I am also pleased to hear that we were able to assist with getting you back the items you left in the room safely.
I look forward to welcoming you and your family back to the Affinia Gardens in the further.

Sincerely,

Eddie Timmons

General Manager

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Reviewed 5 June 2014

The price was reasonable (actually on the low side for NYC) and the location excellent (not walking distance to major tourist attractions, but easy access to subways to get anywhere in the city). The room was larger than expected for NYC, very clean and the service was beyond excellent!

Room Tip: Look for junior suite if traveling with kids - it has a small kitchen
  • Stayed: June 2014, travelled with family
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1  Thank Bruce K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Gardens, General Manager at Gardens Suites Hotel by Affinia, responded to this reviewResponded 10 June 2014

Dear Bruce K,

Thank you for taking the time to fill out a comment for your stay at the Affinia Gardens.
It's a pleasure to hear that you found our hotel’s location and price to meet your needs.
Our larger than expected clean, spacious suites are rare for New York City and I am happy you enjoyed it.
We appreciate your business and look forward to seeing you at the Affinia Gardens.

Kind Regards,

Eddie Timmons
General Manager

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Reviewed 29 May 2014

Took the family to NY to see the Macy's Parade and stayed here. We had three rooms and several families. The staff were very helpful and friendly. It was my mom's birthday and they helped by ordering in a cake for her and made sure we had enough plates, silverware and glasses in our room to have everyone in for a little party. The bellmen were very helpful and incredibly indulgent with the children. The rooms are not over the top, but functional for just such a family visit.

  • Stayed: November 2013, travelled with family
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2  Thank Thomas Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A_Gardens, General Manager at Gardens Suites Hotel by Affinia, responded to this reviewResponded 30 May 2014

Dear Thomas Q,

I appreciate your feedback of your most recent stay at Affinia Gardens. Thank you for choosing us as an accommodation with your family to celebrate your mother's birthday. It was a pleasure for our staff to assist in the birthday celebration. We look forward to hosting special moments and making it a unique experience.

It was a pleasure reading your review. I hope I have the opportunity to welcome you back soon.

Kind Regards,

Eddie Timmons
General Manager

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