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“Clean hotel, excellent location” 4 of 5 bubbles
Review of NH New York Jolly Madison Towers

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NH New York Jolly Madison Towers
Ranked #378 of 467 Hotels in New York City
Milton Keynes, United Kingdom
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Clean hotel, excellent location”
4 of 5 bubbles Reviewed 28 March 2014 via mobile

Felt compelled to write a review because other reviews would have put me off booking here. We stayed on the 9th floor. Our requests made at the time of booking were all met. The rooms did not have the wow factor but they were very clean and serviced thoroughly every day. The location was perfect with almost everything within walking distance. If you spend time in your room anyway you are missing out in what NY has to offer. There was a well stocked mini bar. The heating/cooling system was not the best but in our adjoining room there was a more up to date thermostatically controlled system which was better. The staff were polite and helpful at all times. Don't let the more negative reviews put you off. This hotel was value for money.

Helpful?
Thank Josusan36
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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2,552 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (197)
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Kent UnitedKingdom
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed 28 March 2014

Have just arrived back from this hotel. First of all it is in a great location. Our room was a twin room, for us two girls was what we asked for. The rooms are very clean, beds were comfortable ours had a fridge in it. You do get noise, but you would expect it as New York, take earplugs if needed.
Our problem we had was that there is not enough bedding for cold weather, only a thin blanket and sheet. We did ask for some more blankets, which we did get one, they said they didn't have anymore. We used our coats as blankets.
The price for this hotel was good, it was better than we expected inside.
The staff we saw some were very friendly, some were not.
We didn't eat at the hotel as we thought it was expensive.
This hotel covered our needs, and our whole trip was brilliant. It is what you make of a holiday.

Room Tip: Higher rooms are quieter
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  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Helenlovesholidays
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Avondale, Arizona
Level Contributor
19 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 27 March 2014 via mobile

Called to verify reservations that had been made prior to trip. A total of 11 persons were traveling and 4 rooms with 2 beds in each room were needed. Well to make a long story short they has us booked for 3 persons per bed!!!! I had to call their central booking who were not able to accommodate us. We had to change hotels at a higher fee. Will never book here again. Hopefully we won't have any problems with our new booking. Vacation will begin in May.

Stayed February 2014, travelled with family
Helpful?
2 Thank Elisa F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these New York City hotels

Sussex
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed 26 March 2014

This hotel was adequate for our requirements owing to it's location, which is why we chose it. The bed was comfortable, however only a sheet & one blanket is offered and the weather was bitterly cold. There is a heater/a/c in the room which wasn't explained to us & was spasmodic at best..There is building work going on across the street & on the board it expects it to be finished by fall 2014. Currently it starts about 5.30 and doesn't finish until approx 10,30pm 6 days a week and it's pretty loud. Hotel staff appeared totally unaware when we mentioned it! We didn't have breakfast at the hotel as we were happy to eat out, but the prices are very high compared to other outlets. The staff are as friendly as they need to be to get a tip-funnily enough when we arrived two staff members were discussing tips-even with one saying how much he made that day. Then on the day of departure the same guy was discussing the same subject with another member. Save it for the staff quarters please, not what guests want or need to listen to!

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Clubambiancefans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Las Vegas, Nevada
Level Contributor
1,045 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 235 helpful votes
3 of 5 bubbles Reviewed 23 March 2014

We booked our NYC hotel stay at Jolly Madison only because NH Hotels sent us a special offer, which we used. For the price, it is OK. Not terrible, not terrific.

When we arrived, the front desk person had the room rate incorrect ($49 MORE per night than our written confirmation). He never did change the rate, but because we elected to upgrade at a charge of $49 per night, he deleted the upgrade charge so the rate would be what was confirmed.

After reading all of the reviews of this property, I am wondering what a non-upgraded room would be like, since the upgraded room (we were in Room 1755) was good but not great. Again, for the price, there are many other great choices.

Several people mentioned the terrific location of this hotel, which is accurate. The hotel is located in such a place as to access numerous NYC attractions and restaurants quite conveniently.

Even with a special offer, in our next NYC visit we will probably go to another hotel. NYC has so many terrific hotel offerings that this one has nothing special to offer. Besides the terrific view from Room 1755, there was nothing about the room or services that is anything but three stars.

Room Tip: Upgrade to a deluxe room. If you don't, you will probably be writing reviews similar to what th...
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  • Stayed March 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank LV_Lee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 18 March 2014

The only reason i am not giving the hotel a 5 star is because they do not offer free wifi!
Other than that i can not fault this hotel one bit! Reception area is lovely and welcoming and the staff were brill! - rooms are clean and bathrooms really nice!
The location is perfect i would definitely stay at this hotel if i go back..
Recomended :)

  • Stayed March 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Rachel C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paignton, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 11 March 2014

I have recently returned from NYC, where I stayed at Jolly Madison for 10 nights.
They were brilliant when we arrived. I told them it was my birthday and got upgraded to a deluxe room at no extra cost. The room was wonderful, very clean and roomy. The bathroom had a lovely deep bath, just what is needed after a hard days touring.
I had read previous reviews and had been worried what to expect, but the hotel and staff were outstanding.
I would definitely recommend booking this hotel, very convenient to local attractions; Empire State, Times Square, Grand Central etc.
I would certainly stay there again if I ever travelled back to New York.

  • Stayed March 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank teresa c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about NH New York Jolly Madison Towers

Property: NH New York Jolly Madison Towers
Address: 22 E 38th St, Midtown, New York City, NY 10016-2502
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan , Murray Hill
Amenities:
Bar / Lounge Beverage Selection Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Wheelchair access
Hotel Style:
Ranked #378 of 467 Hotels in New York City
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — NH New York Jolly Madison Towers 3.5*
Number of rooms: 242
Official Description (provided by the hotel):
Situated in the heart of New York City, the NH New York Jolly Madison Towers combines Italian-inspired elegance with art deco charm and an array of modern comforts. ... more   less 
Reservation Options:
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Also Known As:
Hotel Jolly Madison New York
Jolly Hotel Nyc
Jolly Hotel Madison Towers
Jolly Madison New York
Jolly Hotel New York
Jolly Madison Hotel New York

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