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“Recently renovated Marriott property nice choice for Manhattan's mid-town East side”

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New York Marriott East Side
Ranked #277 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Boston, Massachusetts
Level 6 Contributor
727 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 169 helpful votes
“Recently renovated Marriott property nice choice for Manhattan's mid-town East side”
Reviewed 25 April 2012

I attended a conference at this property. The hotel rooms and common areas obviously have been fairly recently renovated. The rooms are actually quite spacious for New York (where a walk-in closet is the usual rule of the day). Front desk, concierge, bell and housekeeping staff are attentive and friendly. There are many key attractions, great restaurants and world class shopping in the immediate environs. The 525 Lex lounge is cheerful, with great bar service. Depending on ones proclivities, the call girls at the bar may be either an annoyance or a welcome "feature."

Room Tip: Ask for a room on a high floor away from the elevators for maxmum quietude
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  • Stayed April 2012, travelled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank Orso52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,177 reviews from our community

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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (448)
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Ottawa, Ontario
Level 6 Contributor
201 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 171 helpful votes
Reviewed 24 April 2012

This hotel is up to Marriott's usual high standards. The price is a bit steep but competitive with other high-class hotels in Manhattan. The location is excellent. At a walking distance of many major attraction, near subways, in a safe area.

We received excellent customer service during the lenght of our stay, including check-in and check-out.

The room was simply decorated, clean and of an average size (large for NYC's standards). the beds and pillows were comfortable. The room contained everything you would expect in a hotel room with flat screen TV, refrigerator and ipod/phone charger/player. There is a safe in the room but you must pay extra to use it.

Although I LOVED my stay, there were a few lowson my stay: Parking is very expensive ($60/night) which is higher than any other hotels in NYC that I have been to. As well, I found the shower-head to be too low in the bathroom. I am under 6' tall and found that I couldn't stand directly under the stream of water. As well, you will hear everything happening in the hallway in your room, but since this is a nice hotel, guests tend to be quiet so it wasn't really ever a problem... Internet is extremely expensive... Unless you are travelling for work, I would advise to use Starbuck's free wi-fi to do your research... (think $25/day for wi-fi service at the hotel... expensive!).

I would definitely recommend this hotel and I would stay here again.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Anikabella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level 4 Contributor
41 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 April 2012

A bit loud at night but the room was comfortable. Convenient location to fun bars and restaurants.

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Suzanne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
1 review
Reviewed 23 April 2012

This is my first visit to this particular Marriott, and thus far, I have been very happy. The rooms are on the small size, but that is to be expected in NYC. When I first checked in, my room faced the street where the utility company was using a jackhammer. Although it took 2 calls to the front desk to get a new room, Marlene (who answered my second call) was fantastic - she immediately got me a quieter room, despite the hotel being almost full. This is why I often stay at Marriott!

  • Stayed April 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Candace A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Salem MA
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2012

Just back from a quick getaway with our teenage son. The room was larger than we expected, with 2 double beds and 4 windows overlooking Lexington and 49th. Great location - for us it was an easy walk to Empire State Bldg., Times Sq., and Central Park. As my husband usually stays at Marriotts, we had access to the concierge lounge and enjoyed the breakfast and evening appetizers and honor bar. Also loved it's rooftop deck. Everyone was very friendly and helpful, from the concierge and front desk, to the doormen, valets, and bellhops. We'll defintely be back!

  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank longtotravel0301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
Level 6 Contributor
159 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 18 April 2012

I spent three nights at this hotel, and was pleasantly impressed. The staff was very courteous and friendly, and the room was nice. My friend said it was large for NYC standards. I thought the lounge was expensive at $6.00 for a glass of club soda (no alcohol), but perhaps that is the going rate. I would definitely stay again.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank randisbrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Albany, New York
Level 4 Contributor
47 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 17 April 2012

I have been going to the this hotel for over 7 yeasr for business the staff are friendly and helpful. But the rooms are getting smaller and its prices keep going up, the concierge lounge has gradually reduced its offerings and it seems that the rooms are getting louder every time I visit. I used to avoid Marriott Marque but since its renovation it’s a much better hotel than the eastside. I hope the eastside Marriott makes a comeback

Room Tip: choose as high of a floor as you can
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  • Stayed February 2012, travelled on business
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Helpful?
1 Thank San F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about New York Marriott East Side

Property: New York Marriott East Side
Address: 525 Lexington Ave, New York City, NY 10017-1204
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#66 Green Hotel in New York City
#184 Luxury Hotel in New York City
#225 Romantic Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — New York Marriott East Side 4*
Number of rooms: 646
Official Description (provided by the hotel):
Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more   less 
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Also Known As:
New York Marriott East Side Hotel New York City
Marriott New York City
New York City Marriott
Marriott East Side

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