I stayed here in December 2013. Check-in was a bit of a nightmare - the lobby is small and it was packed. In all fairness, it was the weekend prior to Christmas, but I don't think that excuses poor service. The front desk staff wasn't overly accommodating (even though I am an elite member) and when they said that my room wasn't ready, I gave them my cell number to let me know when it was. They said it would be about 2 hours, but it turned out to be 4.5 before they called me -- also after the official check-in time. When I left the hotel, I wanted to store my bags, but that took me 30 minutes because the bell staff was not attentive what-so-ever. The same thing happened when I checked out and wanted to store bags. I stayed in the executive double that has a separate sitting area from the bedroom. It was one of the more spacious hotel rooms I've stayed in in the city, but it's well worn and nothing special. Views were awful. Overall, I would not suggest staying in this hotel when there are so many other properties to chose from in NYC.
- Official Description (provided by the hotel):
- Ideally located in Midtown Manhattan, the New York Marriott East Side features spacious guestrooms and suites, a state-of-the-art health club, a stylish concierge lounge and flexible event space. ... more less
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- Also Known As:
- New York Marriott East Side Hotel New York City
- Marriott New York City
- New York City Marriott
- Marriott East Side