We managed to get a brilliant deal using the price match facility for a Statue of Liberty view. As I had a Gold Elite card with Marriott, I was offered an upgrade on arrival but only after I asked. I was offered a suite on the 19th floor facing the river, but was told that the view would be fairly obscured. My partner and I were tired from travelling and decided that we would stick with the Statue of Liberty view as it was my first time in New York - we decided that we'd rather freshen up than view both the original room and the upgraded suite. We didn't really feel that we needed the extra space given we'd spend so little time in the room anyway.
The Statue of Liberty view room was small (as my partner informs me is typical of middle-range hotel rooms in New York City) and I was disappointed to find that the bottles of water in the room were charged for - I find this particularly frustrating and disappointing given that we are regular guests of the hotel. Happily, we found that there were free bottles of water in the concierge lounge on the top floor.
The concierge lounge is well situated although only appears to be open at certain times. I went for breakfast before 10am and managed to grab a two plates of food - one for me, one for my partner. The lovely concierge lady was very happy to get this wrapped up for me (I didn't ask - she offered when she saw me leaving and she said "It'll keep it clean in case anybody coughs in the elevator". That was a really nice touch even though I was only going down three floors in the elevator and my room was right next to the elevator). The breakfast was great and well stocked so thank you - sausages, bacon, muffins, toast, coffee, tea, eggs, nom nom nom! However, I returned later on at midday with my partner as I wanted to show her the view and thought she could grab some fruit - the lounge was disappointingly closed and I didn't see any times on the door to tell me when it would reopen (perhaps I missed it?).
The location is great for the World Trade Centre memorial. However, there is a lot of work on at the moment outside the hotel which made it difficult to walk to the hotel from the nearest subway. It was about a 10-15 minute walk and we had to rely on our phones in order to direct us otherwise we may have had some trouble (and would have resorted to a taxi). It was particularly difficult to identify which building was the Marriott until we were directly in front of the building because all the building works nearby obscured our view of the Marriott sign. Luckily, the building site workers were more than happy to direct us.
I asked for two dressing gowns to be sent to the room and was fairly disappointed that these were not already in the room, as this is fairly standard in any hotel for these to be in the bedrooms. As such, I had to tip which is pretty irritating for what should be a standard service rather than one that needs to be requested.
Just a few of my thoughts above on what was a generally good experience.
- Official Description (provided by the hotel):
- New York Marriott Downtown features an excellent location near Wall Street and Battery Park. Our hotel in downtown NYC, situated in Lower Manhattan's Financial District close to One World Observatory, offers elegance and contemporary design - simply breathtaking. ... more less
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- Also Known As:
- New York Marriott Downtown Hotel New York City
- Marriott New York City
- New York City Marriott