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Millennium Broadway New York Times Square
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Reviews (5,761)
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1,727
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316
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Reviewed 3 February 2014

Great stay here and staff were lovely. Room was great and the location is amazing! Booked through Hotwire and so had prepared for the worst room imaginable but was pleasantly shocked! Didn't try the restaurant and only stayed two nights but will definitely stay here again.

  • Stayed: January 2014, travelled on business
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2  Thank Dominique M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 February 2014

This hotel is amazing. Its 2 seconds away from Times Square and we were lucky enough to have a view of TS from our room. Great staff, always happy to help. Great place to stay. If I had to find one problem it would be the cleaning service. We had 2 days we no cleaning but apart from that its really is such a pleasant place to be! The rooms are larger than normal, we had a corner room, and the bathroom was huge. Plenty of space for two of us!

Room Tip: We had room 2218 and that gave a great view of Times Square.
  • Stayed: January 2014, travelled as a couple
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2  Thank Lisa63721
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melanie T, Director, Front Office Operations at Millennium Broadway New York Times Square, responded to this reviewResponded 14 February 2014

Dear Lisa63721,

Thank you for taking the time to comment regarding your recent stay at the Millennium Broadway.

Always good to hear that the staff was "great" and attentive. Taking care of the customer is our main focus. After all, you are our greatest asset!

Housekeeping appeared to be a challenge but I have shared comments with the team to make certain this does not happen again. Service..service..service....

Again, thank you for sharing as your insight will guarantees we do it better your next time around.

Sincerely,

Melanie Turner
Director, Front Office Operations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 February 2014

The best thing about this hotel is the location. Right in the heart of Times Square. The rooms are nice, has two chairs. The rooms are dated. It seems no matter what you do with the shower curtain the bathroom floor gets soaked.

  • Stayed: January 2014, travelled as a couple
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Thank Peggy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2014

came back to this hotel to try it again, and was utterly disappointed. Bland room decor, non working elevators, and ripoff breakfast really did not add up for me.At this point, I will just remove this hotel from my stay list.

  • Stayed: January 2014, travelled on business
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3  Thank brucebana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rori B, Guest Relations Manager at Millennium Broadway New York Times Square, responded to this reviewResponded 19 May 2014

Dear brucebana,

We sincerely apologize that the standards of our hotel were not met during your stay, we pride ourselves on cleanliness and guest satisfaction. We would love to invite you back to witness all the upgrades we are doing to our public spaces and guest rooms. We hope you give Millennium Broadway another chance and when you do please feel free to reach out to me personally.

Sincerely,
Rori B.

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Reviewed 1 February 2014

We ventured too new york for the fourth year running this January. We like to try different hotels each time we go. We've stayed at the Grand Hyatt near Grand Central Terminal, the Marriott Marquis in Times Square and this time stayed at the Millennium Broadway just off Times Square. Firstly the location is amazing, just off Times Square so right in the thick of it, also conveniently located facing all the local irish pubs. What I liked most about this hotel was the easy nature from start to finish. A seamless fast check in/check out and not miles to walk to your room and the entrances. The room's themselves were on the larger side of an average New York hotel room, the decor was modern and the views over Times Square from our particular room were amazing. The room also had a large bathroom and a comfy seats and furniture. The building itself is impressive, towering above Times Square. I would defiantly recommend this hotel it you want to be in the centre of Manhattan. When we stayed at the Marriott Marquis I was so impressed I didn't think another hotel would top it however the Millennium did, not because it was a nicer hotel but the Marriott was so busy and loud where the Millennium was laid back and an overall more enjoyable hotel experience. And best of all it's the most amazing city in the world, New York!!!!

Room Tip: If you have the extra money pay for a deluxe corner room, it isn't much more and worth every penny.
  • Stayed: January 2014, travelled with friends
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1  Thank Gaz1982Manchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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