We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Excellent location” 4 of 5 bubbles
Review of Millennium Broadway New York Times Square

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 2 more sites!
Millennium Broadway New York Times Square
Ranked #278 of 467 Hotels in New York City
Kopavogur, Iceland
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Excellent location”
4 of 5 bubbles Reviewed 7 April 2014

Great location, nice rooms, and extremely friendly staff. Room was not new but still had everything in order and was very clean. The service from all staff was to the highest standard, especially at the check in. I highly recommend this hotel.

Helpful?
Thank cyberg80
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Write a Review

5,002 reviews from our community

Traveller rating
    1,503
    1,926
    925
    398
    250
See reviews for
1,219
1,795
184
629
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (909)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Minneapolis, Minnesota
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 7 April 2014

Just returned from a wonderful long weekend in New York city with a group of 10. The group sales staff was so easy to work with!
The hotel is in a terrific location (Times Square) and so convenient to the subways. making sightseeing in this great city a breeze.
Hotel staff members were very accommodating, rooms were clean. One member of the group had a slight issue requiring repair; it was done immediately upon being reported.
We did a happy hour with appetizers; the food was excellent - a great value!
Looking forward to another trip this fall to New York and will definitely stay here again.
Try the little deli across the street (on the 44th Street side) - great option for a very reasonable breakfast!

Room Tip: Each room has view of the city! Rooms are very quiet.
See more room tips
  • Stayed April 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Mary C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 4 April 2014

Wonderful trip to New York, this place was great, staff was friendly and helpful! We had an issue with the room safe and it was fixed immediately! I would definitely stay here again! The location was perfect could not beat it!

  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Ashley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 3 April 2014

I booked 3 rooms for my family which included 1 room for my 87 year old parents. I requested the rooms be near each other but they didn't have to be adjoining. Check-in was supposed to be at 4 PM but my room was not ready until 4:45. This meant my parents had no time to rest after our long drive before rushing out to dinner and our show. When I kept checking on the room at 4, 4:15, and 4:30, the staff (including the manager) was very rude and uncaring. They said it was my fault for having 3 rooms and requesting they be near each other. Nobody ever told me that this request would hold up my check-in. I asked for a discount or a small credit in the restaurant for my trouble and they refused. I will never go back to this hotel. And I suggest that nobody else does either until the staff starts to care about their customer service.

  • Stayed March 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
2 Thank JulieAnne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cordell N, Front Office Manager at Millennium Broadway New York Times Square, responded to this review, 20 May 2014
Greetings JulieAnne B,

Let me start by saying I am deeply sorry for the inconveniences you have had while staying with us, especially travelling with your parents who were very tired upon your arrival.

We try very hard to honor all of our guest’s requests, but sometimes we are unable to do so in a timely manner due to lack of availability. Nonetheless there is ABSOLUTELY NO EXCUSE for the rudeness you experienced and lack of follow up on our part.

Please reach out to me personally so we can properly fix this situation and hopefully we can make plans for you to say with us again in the future.

Sincerely,

Cordell Nelson
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aberdeen, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 2 April 2014

I treated my sister and myself to Christmas shopping in New York, the hotel was a great disappointment I had booked a twin bedded room but they had us in a double which they did rectify. The room was in great need of upgrading the carpet was stained and should have been replaced long since. The Public areas were elegant and worth 4 stars as were the lifts.The staff were very capable and the location was excellent within easy reach of all the places we wanted to visit

Room Tip: Higher floors are better but check on line before departure
See more room tips
  • Stayed December 2013, travelled with family
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Carole L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Essex Fells, New Jersey
Level Contributor
14 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 1 April 2014

if your looking for a hotel in time square, you should stay at the millennium, in the middle of Time Square, close to restaurants, theaters. The hotel is clean and the rooms are quiet, the only thing is there are no movies available in your room.

Stayed March 2014, travelled on business
Helpful?
2 Thank Lisa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rori B, Guest Relations Manager at Millennium Broadway New York Times Square, responded to this review, 16 May 2014
Dear Lisa S,

Thank you for your response! We love hearing that you were able to enjoy our convenient location to everything New York has to offer. Please make sure you come back to see us again soon!

Sincerely,
Rori B.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Washington DC, District of Columbia
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
2 of 5 bubbles Reviewed 31 March 2014

In a nutshell this hotel is similar to most 4 stars in that it is very tall, and doesn't have free wifi or breakfast. Otherwise the rooms are more similar to a 3 star overdue for remodeling.

There are so many rooms at this hotel, that I bet some are newer than others. In any case my negative review is just because my room was just well below what you would expect from any 4 star. (and most 3 stars). My toilet's seat was yellow, with that aged plastic look. The bathroom was otherwise very plain. The furniture looked worn. I get it, dated 4 stars are somewhat common, though there was no excuse for the bed. The sheets seemed very rough, and the mattress was just OK. One positive is that I thought the room was on the larger side- relative for Manhattan.

More positives, I loved the location, it was nice having entrances on both 44th and 45th. While the front desk staff were not particularly friendly, they were professional and up to par.

  • Stayed March 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ED8762
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
josephturano, General Manager at Millennium Broadway New York Times Square, responded to this review, 17 October 2016
I am so sorry to hear about your experience at our hotel. It is only with your feedback that we can improve. For future stays at the Millennium Broadway, please do not hesitate to reach out to me at joseph.turano@mill-usa.com and I will personally ensure your accommodation needs are exceeded.

Regards,
Joseph
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The Premier New York Times Square
The Premier New York Times Squar...
#146 of 467 in New York City
4.5 of 5 bubbles 691 reviews
Financial District
Millenium Hilton
Millenium Hilton
#231 of 467 in New York City
4.0 of 5 bubbles 4,320 reviews
Midtown
Hilton Garden Inn Times Square
Hilton Garden Inn Times Square
#142 of 467 in New York City
4.5 of 5 bubbles 6,702 reviews
Show Prices
Show Prices
Show Prices
Midtown
New York Marriott Marquis
New York Marriott Marquis
#196 of 467 in New York City
4.0 of 5 bubbles 9,659 reviews
Midtown
The New Yorker A Wyndham Hotel
The New Yorker A Wyndham Hotel
#273 of 467 in New York City
4.0 of 5 bubbles 10,706 reviews
Midtown
DoubleTree Suites by Hilton Hotel New York City - Times Square
DoubleTree Suites by Hilton Hote...
#169 of 467 in New York City
4.5 of 5 bubbles 7,596 reviews
Show Prices
Show Prices
Show Prices

Been to Millennium Broadway New York Times Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Millennium Broadway New York Times Square

Property: Millennium Broadway New York Times Square
Address: 145 West 44th Street, New York City, NY 10036-4012
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#178 Luxury Hotel in New York City
#210 Romantic Hotel in New York City
#231 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Millennium Broadway New York Times Square 4*
Number of rooms: 626
Official Description (provided by the hotel):
New York is the city that never sleeps. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. We cater to both leisure and business travelers and is why we are preferred choice for a New York City hotel. We boast a welcoming, multi-lingual cast and crew, 626 thoughtfully appointed rooms, a 24/7 fitness center and complimentary Wi-Fi. In addition, our meeting and event facilities are second to none. Featuring 64,000 sq ft (5,945 sq m) of flexible meeting space, we are the only hotel in the city accredited by the International Association of Conference Centers. Discover our world and experience an iconic visit to NYC. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Odigeo, Agoda, Southall Travel, TravelUp and Travelbag so you can book your Millennium Broadway New York Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Millennium Hotel New York City
Millennium Broadway Hotel
Millenium Hotel Nyc
Millenium Hotel New York

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing