We were there for 5 nights and had a great stay! Very polite and helpful staff and superb room cleanliness! We experienced no bugs of any kind, which was one of my greatest concerns with such a central New York hotel.
The room was a little smaller than i had the impression of from the pictures, but sufficiently spacious. Interior was modern and nice. For such a central location, it was fine.
The bed was fantastic to sleep in! A real relief after hours upon hours of trotting the streets.
Car service was nice and inexpensive.
On the negative side, the hotel room Wi-Fi is not complementary and the hotel's business center was not very professional (could not open an xps-file and worked with an old version of Windows). Wi-Fi was ~$13 per day.
Otherwise, it's a great hotel, located extremely central very near the broadway theatres and times square. It's a bit of a walk to the nearest subway, but it's not particulary far. We had a great stay.More