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“Perfect location -Perfect Staff-Perfect Hotel”

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Millennium Broadway New York Times Square
Ranked #282 of 469 Hotels in New York City
Reviewed 14 August 2014

Located in the heart of Times Square.
Staff: unbelievable :)
Robert Bove & Jenny Stojanov who insures my reservation are book in six months increments .
Elena Metta, Lloyd,Tiffany,Terrance, Thamara Pierre, Melanie Turner,Phillip Accorso,Nadiya ( hostess with the greatest smile to start your day off right)
Bellman Mark,Angel,Tim, Antonio Garcia thank you !
I would like to thank John Beier for making the incredible changes to the rooms and the hotel!

Room Tip: Facing Times Square ..
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  • Stayed: June 2014, travelled on business
    • Value
    • Cleanliness
    • Service
2  Thank Lor-hoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 13 August 2014 via mobile

I stayed at the Millennium Broadway Hotel with 3 other friends and could not fault it one bit. The location was perfect - It's central to Times Square, close to the subway and a short walk to many of the tourist attractions. The staff were especially helpful and always able to recommend places to visit, in particular one of the security officers, David. The rooms were clean and a decent size for 4 people. I would definitely consider staying at the millennium hotel on my next visit to NYC.

Stayed: July 2014
4  Thank rochelle l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 August 2014

Yes Perfect Location but that's it. Don't expect more. The day we arrived there was no porter and we had to carry all our lagguages to the room.Iasked to the front desk for a porter and he replied" ı 'didn't see any porter today" that was funny. Room was at the 33rd floor and the elevators was kinda scary with lots of noises while running. Kinda old. Room was tiny for 3 person and we reserved for a triple room. It was not dirty but it was noisy. We stayed for 3 nights with a 5 yrs old. Staff was helpfull and nice.

Room Tip: there are no tips till the construction ends at times square.
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  • Stayed: August 2014, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Cemario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rori B, Guest Relations Manager at Millennium Broadway New York Times Square, responded to this reviewResponded 13 August 2014

Dear Cemario,

We thank you for taking the time to review your stay with us. We sincerely apologize your vacation did not meet the standard we set for ourselves. Our team strives to ensure each guests feels as if they are in their home away from home. We are sorrowful we missed that mark with you and your family. We are undergoing renovations at the moment and hope that you will return to give us another chance to show you what we here at Millennium Broadway are truly about.

Please let us know the next time you plan a trip to New York.

Sincerely,
Rori Brennan
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 August 2014

Coming to the city with a group of friends was very exciting and this hotel was in the perfect location for us. We had easy access to shopping, sight seeing and Broadway. There are many restaurants and pubs around as well. I rated this average because the rooms are quite dated, the cleaning was horrible, and wifi isn't free or even reasonable. Our bathroom floor, sink and bathtub didn't get washed once in the 5 days we were there. With 4 women using a bathroom, it gets quite messy, and was definitely noticeable that the floor wasn't even swept. Other than the cleaning, the concierge staff is extremely helpful and very pleasant and the front desk staff will help with whatever they can as well.

  • Stayed: August 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
2  Thank Terri P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rori B, Guest Relations Manager at Millennium Broadway New York Times Square, responded to this reviewResponded 12 August 2014

Dear Terri P,

Please accept our sincerest apologies for the several inconveniences you experienced during your stay here with us. Thank you for taking the time to review your stay here at the Millennium Broadway. As much as we value our wonderful location we value our guests comments even more. We are in the midst of renovating our hotel for our guests to enjoy but that does not excuse the lack of cleanliness and attention to detail you experienced. We hope this does not hinder you from returning back to us as we much anticipate our guests wowed with excitement from the new updates we will have with our hotel.

Feel free to reach out to us the next time you plan your trip to New York.

Sincerely,
Rori Brennan
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

Great location (spitting distance from Times Square), reasonable size room and bathroom, clean, staff very efficient. We had a slight problem on check-in due to a third-party booking, but it was sorted efficiently and a room became available – albeit on the low 17th floor. We requested, and received free internet access as part of our package, but I don’t understand why it’s not available free for each room!

  • Stayed: January 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank beyondmetoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

This was the second time staying at this hotel and will continue to be our base when we return to nyc. Service was great, clean rooms and the location is second to none. My only complaint was that we asked for a in room fridge but did not get one but were put on a wait list for one. After a week stay, we still get one. Minor inconvenience.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
2  Thank peter b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014

This is not the first time I have stayed here. I can say the experience is consistent with clean comfortable rooms and an attentive staff. I live the location because you are within easy walking distance to so much. The concierge staff are very accommodating and provided directions and maps when needed. I always suffer sticker shock when I stay in the city, this hotel gives a good experience well within the norms of Manhattan.

Room Tip: Depending on budget you can request a city view room. All rooms are very nice though.
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  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
1  Thank Vtrincali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Millennium Broadway New York Times Square

Address: 145 West 44th street, New York City, NY 10036-4012
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
#185 Luxury Hotel in New York City
#205 Romantic Hotel in New York City
#225 Family Hotel in New York City
Price Range: £134 - £425 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Millennium Broadway New York Times Square 4*
Number of rooms: 626
Official Description (provided by the hotel):
New York is the city that never sleeps. In the center of it all, Millennium Broadway Hotel New York is located in the heart of Times Square giving guests a front row seat to all of the endless action and constant excitement. We cater to both leisure and business travelers and is why we are preferred choice for a New York City hotel. We boast a welcoming, multi-lingual cast and crew, 626 thoughtfully appointed rooms, a 24/7 fitness center and complimentary Wi-Fi. In addition, our meeting and event facilities are second to none. Featuring 64,000 sq ft (5,945 sq m) of flexible meeting space, we are the only hotel in the city accredited by the International Association of Conference Centers. Discover our world and experience an iconic visit to NYC. ... more   less 
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Also Known As:
Millennium Hotel New York City
Millennium Broadway Hotel
Millenium Hotel Nyc
Millenium Hotel New York

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