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“Nice stay in a reasonable price”

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New York Marriott Marquis
Ranked #192 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
Abu Dhabi, United Arab Emirates
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Nice stay in a reasonable price”
4 of 5 bubbles Reviewed 27 December 2013

The hotel is located walk distance from times square. Despite the hotel was so busy but the staffs are well-trained and dedicated to help and provide very good services. The facilities are good. Food was delicious. The most important thing the value comparing to the payment during Holidays.

Room Tip: - choose always the room with view on the times squre.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank elia20074
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, Guest Relations Manager at New York Marriott Marquis, responded to this review, 30 December 2013
Thank you for your great comments about our staff. I'm happy to hear that enjoyed your stay with us. Have a happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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9,891 reviews from our community

Traveller rating
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    3,609
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (2,301)
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English first
Inverness, Florida
Level Contributor
42 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

Convenient to theaters and fine restaurant, great location.
Room was ready when we checked in at about 11:00am the day after Christmas.
About 15 minute cab ride from Penn Station ( because of traffic) about $9.00 + a tip, total $12.
We had 2 double beds, room was good size, my wife complained to me that the bathroom area smelled bad ( I did not bring this to the attention to management, but I should have ). The hot water in the shower was luke warm ( I like hot showers ).

We were disappointed with the limited restaurants in the hotel and we had to wait about 20 minutes in line for a table at breakfast, Buffet was about $31 per person so for 3 people that cost us about $100 dollars not counting the tip ( but it's NY and everything is expensive).

Visited the revolving Skyview Lounge on top floor of the hotel, very expensive but relaxing.
They serve buffet dinner and buffet deserts. $8 cover price is waived if you are a hotel guest.

Overall I would stay here again.

Room Tip: Request Time Square view.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Afton, Virginia, United States
Level Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

Very convenient to Broadway and Theatre District and great restaurants. Some walking to shops but New York during the holidays is festive and fun. Much is made about how rude New Yorkers can be but our experiences with people were very civil.

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, Guest Relations Manager at New York Marriott Marquis, responded to this review, 30 December 2013
Thank you for staying with us! Hope to see you back soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gretna, Nebraska
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 27 December 2013

The location was great. It is located right on Time Square and close to other attractions within the city. The only downside was that I felt like I was still battling people inside the hotel. When I come into a hotel I want to relax and get away from the city. The concierge lounge was neat but the food/snacks weren't anything special. The room was nice and clean. Room service was awful. Service was ok. I felt like staff was curt at times.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Teresa J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Antonio, Texas, United States
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 26 December 2013

From check-in to checkout, service was great! Being there a few days before Christmas meant crowds everywhere, and this hotel is right at Times Square. What a nice experience for my first visit to NYC. Love the elevator system in this hotel. Never a long wait. Room was very spacious and clean with a lovely view. Most sights were within walking distance. Cabs are available at the entrance door if needed. I truly cannot say anything on the negative side. I had a fabulous stay!

Room Tip: A Times Square view would be my choice.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LindaNov12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, Guest Relations Manager at New York Marriott Marquis, responded to this review, 27 December 2013
Thank you so much for your wonderful comments. I am happy to hear that you enjoyed your stay with us from start to finish. Have a great day and we'll see you soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kansas City, Missouri
Level Contributor
86 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed 26 December 2013 via mobile

Wonderful hotel perfectly located. Rooms very nice and good service. Wonderful breakfast buffet and fun restaurant/bar looking out on Times Square. Also has the View on top that rotates. Friendly staff. Certainly will stay here the next time I visit NYC.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mfangm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glastonbury, Connecticut
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 26 December 2013

Recently i booked for 2 nights at this hotel with my family and i had very very bad experience from bell men to check in and also at the time of check out. Basically i am a Marriott platinum and when i went with my family and when took my car to the entrance and in spite of i mentioned at check in the bell men at the entrance are not bothered so i have to take my self my luggage to the room. At the check in it took 30 mins to check in b;cos no body was there at the priority desk and also same happened at check out but there was a person at priority desk and he never bothered to see and went inside with out mentioning that he will be back.Also the room service was terrible and when we ordered breakfast we got cold coffee but they replace when we mentioned but we lost so much time in waiting.

So i explained to the staff and gave my contact details to contact by their General manager and nobody called to me from that hotel. So looks like this hotel did not met Marriott standards. So before you book

Room Tip: Do not not take corner rooms
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank V N M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
David S, Guest Relations Manager at New York Marriott Marquis, responded to this review, 27 December 2013
Thank you so much for taking the time to share your concerns. I apologize that we were not able to deliver the customer service standards that you deserve. I take your feedback seriously and would like to discuss this matter with you. Please phone me at the hotel, 212-398-1900, so that I may better address this matter.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New York Marriott Marquis

Property: New York Marriott Marquis
Address: 1535 Broadway, At 45th Street, New York City, NY 10036-4077
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#61 Green Hotel in New York City
#129 Family Hotel in New York City
#138 Luxury Hotel in New York City
#141 Romantic Hotel in New York City
#146 Business Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — New York Marriott Marquis 4.5*
Number of rooms: 1957
Official Description (provided by the hotel):
Perfect for business & leisure travel, this world-class NYC hotel is located in the Times Square theater district of Manhattan and features newly renovated hotel rooms, event venues and restaurants. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Marriott, Hotels.com, Ebookers, Booking.com, Expedia, LoveHolidays, TravelUp, Southall Travel, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your New York Marriott Marquis reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
New York Marriott Marquis Hotel New York City
Marriott New York City
Marriott Marquis New York
Marriott Hotel New York
New York City Marriott
Marriott Times Square
Marriott Marquis Times Square
Marriot Marquis

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