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“Great Location, Great value”

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New York Marriott Marquis
Ranked #175 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersBronze level
los angeles, ca
Level 5 Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Great Location, Great value”
Reviewed 18 July 2014

Smack in the middle of Time Square. Can't get any better than that. Booked through AAA; great rate. There was a flat $52 fee from JFK to the hotel. At the end of my trip, I was able to check out, leave my luggage there, shop a bit before leaving, and they held my bags. Upon return the bags were waiting for me with a taxi. That was a nice touch.

Subway entrances are within 2-3 blocks away.

Lion King on Broadway is directly across the street, as well as Junior's Bakery. Shopping is also steps away (Forever 21, Aeropostale, American Eagles, Express)

An awesome tidbit. The TKTS booth is also across the street. You can obtain "same day" Broadway Tickets at a fraction of the price. I seen Cinderella. Purchased my tickets on Saturday morning at 10am for a 2pm show. $80 for middle orchestra 15 row!! It was a steal.

Room was a good size. Four people, with two beds, and a small couch. Restroom is good distance from the beds. The elevators in the lobby are a bit annoying and can get crowded. The 8th floor has a Starbucks, and a restaurant that has AMAZING view of Time Square.

  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank junyea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review, 21 July 2014
Thank you for staying with us and reviewing your experience. I'm glad our rooms were able to accommodate your group of four and that you got to enjoy many of the amenities of the hotel as well as some of the great attractions right around Times Square. We hope to have the pleasure of hosting you again in the near future!
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (2,442)
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Jericho, New York
Level 6 Contributor
310 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed 17 July 2014

Fabulous location with Times Square out the front door! First hotel in NYC with a lobby several floors up. Elevators are confusing at first, but you will appreciate how efficient they are once you understand them. Take the glass ones for a great view of the multi story lobby. Typical Marriott rooms and service, not bad, but it's all about location location location

  • Stayed May 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Frank N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Royal Tunbridge Wells, United Kingdom
Level 6 Contributor
446 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 17 July 2014

3 words for this hotel: Location, location, location.
Location is a must about this hotel, located in Times square, you have most of the broaway shows a step way, you have amazing shops, the freak show of people in the middle of the street, you have metro 2 streets away, if you got one or two streets to the back of the hotel you have comedy clubs and amazing small restaurants away from the buzz of times square.
Depending on the time you arrive at the hotel take a little time to do the check in and the check out.
Our room was located on the 34th floor and it was a good room for the 3 of us. the sofa bed wasn't too confortable, also the room did not have a mini bar.
As for the sound, this is NYC so you can always hear some ambulances and some cars, but not much.
If you don't want to pay for the breakfast inside the hotel don't worry, they have a small shop next to the conciérge where you have a Starbucks and also some pastries you can buy.
The not such amazing part of the hotel, the lifts, depending on the time of the day they just take too much time to arrive and are a little bit crowded.
The construtction they have is not something pleasant but necessary for the hotel to improve.
The common areas close to the lifts coulb be more cheerfull, the walls are a bit blant.
I've been in many hotel around the world, and the only thing that I didn't appreciate much was waking up in the middle of the last night to go to the bathroom and find a paper under the door, when I turned on the light I found it was our bill, not a pleasant wake up.
Surely is a hotel to go back for sure.

Room Tip: Always ask for higher floors at least you can try to have a better view
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  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank rmcc83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review, 21 July 2014
It's great to hear you loved the location of our hotel and your stay overall. There certainly are many great things to do in and around the hotel and it sounds like you got to enjoy many of them! We do place each guest's bill under their door for their convenience on the morning of departure. We offer Express Check Out, so this serves as your final receipt if you have no additional charges. Next time if you'd like you can leave your keys in your room and use this receipt for your records without stopping at the front desk! Thank you so much for staying and we hope to see you soon.
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1 review
Reviewed 17 July 2014

We are Marriott Rewards members. Upon arrival, the woman who checked us in was not very friendly. We stayed on a Monday night and every request took a long time and we kept hearing "we're very busy". We requested a late check-out due to a late morning meeting and although they accommodated us until 1pm, they acted like we were asking for the moon. Not our best Marriott experience.

  • Stayed July 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Sunrise46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review, 18 July 2014
Thank you for staying and sharing your experience with us. I'm sorry that you felt our staff was not accommodating. We strive to provide personalized service for each guest and I will be sure to speak about your comments with my team so we can continue to focus on this goal. I hope you'll give us a chance to impress you next time you are back in New York City.
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Honolulu
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 17 July 2014 via mobile

Our first time to NYC, so we wanted to stay in the heart of the City. Couldn't have picked a better location. Times Square is THE place to be, both for experiencing what's going on in that part of town, and for allowing accessibility to the test of the city. Easy access via Subway or Grand Central Station.

The hotel was undergoing a renovation on the outside. Nothing above the ground level. Room, lobby and bar areas were in very good condition. Everyone we came in contact with at the hotel was well trained and accommodating.

Highly recommend.

Stayed April 2014, travelled as a couple
Helpful?
Thank Kurt F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manalapan
Level 4 Contributor
29 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 16 July 2014 via mobile

I've states at this resort many times. As soon as you enter the hotel from the revolving doors, take an elevator up to the 8th floor to the main lobby where check in is located. The elevators are different. Enter a floor number into the keypad and then it will tell you which letter elevator to go to. Once it arrives, it takes you automatically to your destination. There are no buttons inside the elevator. Once you arrive on the lobby level, check in is a breeze. The lobby also consists of lounges, shops, and restaurants. I stood in room 2122 and it was big and spotless. It was a delightful room. Also, there is a revolving restaurant at the top of the hotel on the 48th floor. Delicious food and wonderful view. When you are in Times Square, make sure to check out Madame Tussaud's, and the freedom tower, as well as any broadway shows.... Overall, wonderful stay in the heart of it all!!!

Stayed July 2014
Helpful?
1 Thank Joey_Castelli_J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review, 17 July 2014
We're happy to hear that you love the hotel and keep returning! It also sounds like you had the opportunity to take advantage of many of the great amenities we have at the hotel. We can't wait to see you again soon.
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Olathe, Kansas
Level 3 Contributor
23 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 July 2014

Great location, went to bar that goes in circle, after waiting 15 minutes and noone came we left. when leaving our luggage with the bell hop for later pickup he keep "hinting he would not be down below when we pick up". we had no small bills and thought you tip only on pickup not dropoff. I was missing a tennis shoe from my luggage when I got home. It was in my possession from pickup at bell hop to my house. The bell hop made it very obvious he was mad we were not tipping him.

  • Stayed July 2014, travelled with family
    • Location
    • Service
Helpful?
2 Thank deb w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian L, Guest Relations Manager at New York Marriott Marquis, responded to this review, 17 July 2014
Thank you very much for staying and taking the time to share your feedback. I'm sorry for this issue you experienced with our bell stand. I will share your comments with our management team and I invite you to contact me directly at the hotel to provide more information so we can investigate as this type of behavior does not represent the values of the hotel or our company.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about New York Marriott Marquis

Property: New York Marriott Marquis
Address: 1535 Broadway, At 45th Street, New York City, NY 10036-4077
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#59 Green Hotel in New York City
#127 Family Hotel in New York City
#131 Luxury Hotel in New York City
#139 Romantic Hotel in New York City
#144 Business Hotel in New York City
Price Range (Based on Average Rates): ££££
Hotel Class:4.5 star — New York Marriott Marquis 4.5*
Number of rooms: 1957
Official Description (provided by the hotel):
Perfect for business & leisure travel, this world-class NYC hotel is located in the Times Square theater district of Manhattan and features newly renovated hotel rooms, event venues and restaurants. ... more   less 
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Also Known As:
New York Marriott Marquis Hotel New York City
Marriott New York City
Marriott Marquis New York
Marriott Hotel New York
New York City Marriott
Marriott Times Square
Marriott Marquis Times Square
Marriot Marquis

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