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“Beautiful Renovated room with great view and location !” 5 of 5 bubbles
Review of Novotel New York Times Square

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Novotel New York Times Square
Ranked #135 of 467 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Montreal
Level Contributor
164 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
“Beautiful Renovated room with great view and location !”
5 of 5 bubbles Reviewed 27 November 2013

We booked the renovated King Size Time Square view room and it was great. The room is equipped with a very nice 46' TV, an iHome (Great for charging your apple devices) and electrical plugs everywhere you look ! The king size bed with its pillows is extremely comfortable. The view is super nice (See my pictures!). The bathroom is modern and the shower is a "Rain" shower which I loved. The mirror in the bathroom doesn't fog and that's cool !

The staff at the hotel was extremely friendly and almost everyone spoke French !
The hotel's location is also great since you are near 5th av., time square, subway stations etc.

My only concern was that we took the breakfast in our package of 4 nights. Unfortunately the breakfast buffet doesn't offer a wide variety of choices and is the same everyday. I would recommend you have breakfast in nearby restaurants if time allows it.

Another small annoying thing is the light in the ground floors at the entrance of the hotel. The light changes every 10-15 seconds to dark blue, violet, purple colors which are annoying to the eyes. We were waiting for a cab there and couldn't see straight.

Overall the Hotel is great because of its location and amazing renovated room.

Thank you for giving my feedback a "Helpful" Vote :)

Room Tip: Take the Renovated King Size bed, Time Square view
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  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank Ramy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, Manager at Novotel New York Times Square, responded to this review, 8 December 2013
We are so pleased you enjoyed our accommodations, amenities, and bilingual staff! We certainly look forward to your next visit to NYC!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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4,766 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (537)
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English first
George, South Africa
Level Contributor
42 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 23 November 2013

To be honest I would not pay the price and stay in this hotel prior to the renovation that was recently completed, now the hotel provides the minimum in line with Novotel and at current standards, not as previously at 1970 standards.
It is nice and clean with good service but still expensive quality/price

  • Stayed November 2013, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank mark_id
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, Manager at Novotel New York Times Square, responded to this review, 25 November 2013
Thank you for your compliments regarding our recent renovation! We are pleased our updates suited you. Most importantly, we appreciate your kind comments regarding our staff. We look forward to your return visit.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
63 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
4 of 5 bubbles Reviewed 18 November 2013

Hotel very well furnished et wery well located in Manhattan, very close Times Square!
Staff can speak french.
We can meet french tourists.
The US Postal post office is near the Hotel.
Broadway music halls are very close.
The breakfast starts at 6:00AM
The "Internet Coffee" is very helpful, we can print with a very good HP Printer

  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
4 Thank Maximilian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, Manager at Novotel New York Times Square, responded to this review, 25 November 2013
Thank you for taking the time to provide a review. We are pleased to read you enjoyed our bilingual staff and our proximity to many NYC landmarks. We look forward to your return visit!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
California City, California
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 17 November 2013

We selected this hotel from reviews of its location and it didn't let us down! In fact, the rooms and and service were all wonderful and the receptionist was even kind enough to upgrade seeing that we had to wait a little upon arrival. So that was a nice gesture. If the budget fits for you, this is definitely the hotel to stay at.

Stayed October 2013, travelled as a couple
Helpful?
2 Thank Hope F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, Manager at Novotel New York Times Square, responded to this review, 18 November 2013
It was our pleasure to provide you with an upgrade during your recent visit to Novotel New York Times Square. We are pleased to read our location suited you and hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burbank, California
Level Contributor
80 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 17 November 2013

Times Square is never my favorite location but this newly renovated hotel made it more enjoyable. My room was quiet, the cleaning crew was polite and best of all, it's really a pet friendly hotel- dog AND cat. The elevators are hit or miss (There were several times I waited over 10 minutes), but I was able to take the stairs about 9 floors down to the lobby. Fitness center is great (clean, various machines) because no one uses it. Mail delivery is also hit or miss, I had a few things sent to me that never arrived and the doorman charges you a $2 "handling fee" for giving you a fedex package. I can't speak to value since someone else paid for my room and internet.

Room Tip: depends on what you like.
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  • Stayed November 2013, travelled on business
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank XCMonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, Manager at Novotel New York Times Square, responded to this review, 18 November 2013
Thank you for noting that you enjoyed our recent updates and for taking the time to provide a review. We hope we have the opportunity to serve you on future trips to NYC.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Curitiba, PR
Level Contributor
59 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 13 November 2013

Stayed with a party of 12 people. The highlight of the hotel is the perfect location, on the corner of Broadway and 52nd St, just a couple of blocks from Times Square.
Futuristic decor on the lobby and restaurant/bar. Rooms are spacious and modern, with a huge tv.
Breakfast is good. Wi-fi at 9,95 per day.

Room Tip: I stayed at a room on the 9th level facing Broadway, a little noisy because of the horns of the cars...
See more room tips
  • Stayed November 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Anthoni S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, Manager at Novotel New York Times Square, responded to this review, 18 November 2013
Thank you very much for your kind comments. We love to hear that our central location is convenient for guests. We look forward to your next visit!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel New York Times Square

Property: Novotel New York Times Square
Address: 226 W 52nd Street, New York City, NY 10019-5802
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in New York City
#79 Family Hotel in New York City
#98 Romantic Hotel in New York City
#100 Business Hotel in New York City
#106 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Novotel New York Times Square 4*
Number of rooms: 480
Official Description (provided by the hotel):
With its sophisticated styling, the newly-redesigned 4-Star Novotel New York Times Square invites you to experience the electricity of Times Square. Located in the heart of Manhattan, right in the Theater district, our unique Midtown luxury hotel is within walking distance to New York's best attractions, including Times Square, Central Park, and the prestigious 5th Avenue. You'll be captivated by our stunning panoramic views of Times Square at our trendy new restaurant Supernova. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, LoveHolidays, Superbreak UK, Odigeo, ACCOR, Hotels.com, TravelUp and Agoda so you can book your Novotel New York Times Square reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel New York Times Square Hotel New York City
Accor New York City
Novotel New York City
Novotel Times Square
New York City Novotel
Novotel Hotel New York

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