We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Novotel New York Times Square
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
View Hotel
  • Breakfast included
  • Fitness centre
View Hotel
Certificate of Excellence
  • Free Wifi
  • Room Service
View Hotel
  • Restaurant
  • Room Service
View Hotel
Certificate of Excellence
  • Free Wifi
  • Bar/Lounge
Amsterdam Court Hotel(New York City)
View Hotel
  • Restaurant
  • Bar/Lounge
Ameritania Hotel(New York City)
View Hotel
  • Room Service
  • Bar/Lounge
View Hotel
Certificate of Excellence
  • Breakfast included
  • Fitness centre
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
The Time New York(New York City)
View Hotel
Certificate of Excellence
  • Free Wifi
  • Restaurant
View Hotel
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Reviews (6,077)
Filter reviews
6,077 results
Traveller rating
2,963
2,297
575
150
92
Traveller type
Time of year
LanguageAll languages
More languages
2,963
2,297
575
150
92
Show reviews that mention
All reviewstimes squarenew yorkgreat locationcentral parkstreet levelball dropgood sizeduane reademodern hotelhudson rivercoffee machinehigh floorwould highly recommend this hoteltwo double bedsfew blocksaround the cornerrockefeller center
FilterAll languages
Updating list...
2,424 - 2,429 of 6,077 reviews
Reviewed 30 May 2014

If your into Broadway theaters and Central Park the location is excellent. Although the room was somewhat small it met our needs. When we returned from a day's activities the room was neat and tidy. Our visit coincided with our 40th wedding anniversary and I had advised the hotel in advance of that fact. I was somewhat disappointed that during our stay that staff made no acknowledgement of our special event. All in all I would have no reason not to stay here again.

Room Tip: If room size is important you may want to consider upgrading to a larger size room.
  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Novotel Hotels
1  Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, General Manager at Novotel New York Times Square, responded to this reviewResponded 3 June 2014

We appreciate your review. I apologize that our team failed to acknowledge your 40th wedding anniversary. That is a very special occasion. We hope your first time in NYC was special, otherwise, and you got to experience all the city has to offer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 May 2014

Only a few blocks away from town square this recently renovated Novotel. Comfortable rooms with nice bathroom and excellent price/quality ratio with new design beds etc. For NYC relatively large rooms. We had a room with view on Times Square which is nice but the Alianz office building is very close so don't forget to close your curtains! Rooms with hudson view on the higher levels are nice to. We booked a TS room but were given a Hudson room which was changed right away after we complained. As its a French hotel chain most personnel speaks French to. Complementary internet when your a member of Accor.
Lobby is on the 7th floor so a bit peculiar entree. Bar/restaurant with a terrace looking over Times Square. absolute stunning location and therefor its such a drama the bar is way understaffed. Underground station one block away.

  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Jan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2014

We have just got back from our NYC trip. We went for our wedding and all our family joined us. This was some people first time in NYC and we wanted to make it special so we chose Novotel for its location and as we had stayed here before. However this time i can say they we way beyond my expectation and provided us with a top quality hotel and top quality experience. All of the staff were very helpful and nice but i want to say a particular thanks to Sabahnor for her help over the last two years and for coming to see me with on my wedding day. Our rooms were all Times Square views and they were breath taking. The balcony provides an amazing Time Square view and has a great seating area where you can take in the views and scenery. The newly refurbished entry, bar and restaurant are amazing with little touches here and there, such as the free computers make the stay even better. I honestly can not praise the hotel enough not just for what they did but the comfort they provided. The breakfast buffet is very convenient with lots of choice but the location means you can get into the heart of NYC and go anywhere for food. The hotel is priced along the same lines for food and drink as any where else so i have no complaints about that, its an expensive place but the extra we paid for here made our trip just that bit more special. Thank You Novotel and your staff.

Room Tip: Contact the hotel directly by email or facebook etc is you want a specific room type. There are limited Time Square rooms and corner rooms.
  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank iheartnyc1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, General Manager at Novotel New York Times Square, responded to this reviewResponded 3 June 2014

Thank YOU for such a wonderful review! Congratulations on your marriage, too! May many blessings come your way.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

Long weekend in NYC for the wifes birthday, first time in New York. I was recommended the Novotel by a friend who has been before. The hotel was excellent and was a superb base for getting around. We didn't use the hotel for food, used all the local diners which were superb for price and quality.
Would go back in a heartbeat.

Room Tip: only issue was that there was no tea or coffee in the room. Not the end of the world.
  • Stayed: October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Barry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, General Manager at Novotel New York Times Square, responded to this reviewResponded 29 May 2014

Thank you for celebrating your wife's birthday with us! We're honored. We hope you enjoyed all NYC had to offer.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 May 2014

What a fantastic place to stay , we had Christmas there this year , and it is awesome ,everything from the bar to the front door simply amazing . loved it. We wouldn't stay anywhere else in New York!!

  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Harfo1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, General Manager at Novotel New York Times Square, responded to this reviewResponded 29 May 2014

Thank you for your fantastic review! We are so happy you enjoyed a holiday with us and enjoyed all our hotel has to offer. We'd love to serve you again when in NYC.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews