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“Great Location, Great Staff, Great Holiday!”

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Novotel New York Times Square
Ranked #137 of 466 Hotels in New York City
Certificate of Excellence
GreenLeadersPlatinum level
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Location, Great Staff, Great Holiday!”
Reviewed 25 June 2014

I stayed in this hotel with my mum, dad, auntie, uncle and two cousins aged 13 and 15 for 5 nights and would struggle to fault it!! From the moment we arrived the staff were friendly, attentive and helpful! The rooms were spacious and clean with great views. There was plenty of wardrobe space and drawers, also the bathroom was modern and a great size. We eat in the hotel twice and the food was delicious! The restaurant had a fantastic view of times square which was a beautiful backdrop for a beautiful meal! The location of this hotel could not have been any better for us! Stores, restaurants, subways, theaters, supermarkets, were all a very short walk away. I would highly recommend this hotel to all groups of people who are looking to stay here for any occasion!

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClareD95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review, 27 June 2014
Thank you for your lovely review and recommendation! I'm happy to read that your family found our hotel comfortable for your time in NYC. Hope you enjoyed all the city has to offer!
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5,198 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (590)
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London, United Kingdom
1 review
Reviewed 24 June 2014 via mobile

Stayed at this hotel for 10 days and it was amazing. Great location, had a stunning view of Times Square from room 2404. Staff were incredible, a big thanks to James, Jimmy, William and Randy for making our stay awesome! We will definitely come back and stay at this hotel the next we visit New York!

Natasha, Aisha & Maddie

Stayed June 2014, travelled with friends
Helpful?
Thank Nasteha A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review, 27 June 2014
Wow! Thank you for your amazing review. I really appreciate you 'spotlighting' a few of our team members. They'll be very happy to read your review when I share it with them.
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Halesowen
Level 4 Contributor
26 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 June 2014 via mobile

This place is perfect. Great rooms, great location, great bar. Staff were fantastic. At the time it was under going a massive building project and it was still great. We pretty much a floor to our selves and the view was amazing.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bigbleupaul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review, 27 June 2014
Thank you for your review! We really appreciate it!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Derry, United Kingdom
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 June 2014

My daughter and I went to New York last summer 2013 to met up with my sister and husband and it was great my daughter loved New York and of course the hotel. There was a ice machine on our floor and every time she walked by she would press it that was funny and handy for ice. So I would recommended it to families and groups, also to just one person. The staff were also friendly and welcoming!!

Room Tip: Any room you pick will be just fine!
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  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marie123321
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
Reviewed 24 June 2014 via mobile

I have been in New York City many times and Novotel is the best rated hotel from all my visits to the big apple. Great view, Service and location. This will be my hotel to stay in New York City from now on.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aida G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review, 27 June 2014
Thank you for making our day, first and foremost! We know you have a ton of hotel options in NYC, so we are humbled at the fact you'd choose to stay with us in the future. We hope to see you again soon, Aida!
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Level 3 Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 23 June 2014 via mobile

Stayed here for 5 nights with my daughter. Great location. Room 1920 overlooked Times Square. Hotel staff very helpful, polite and accommodating. Hotel facilities very good. Comfortable king size bed and power shower. Couldn't fault it!! Thanks

Stayed June 2014
Helpful?
Thank WDeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review, 24 June 2014
Thank you for your wonderful 5-star review! We're beyond thrilled you and your daughter enjoyed your stay with us.
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milton keyes
Level 4 Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 23 June 2014

Greeted by friendly and welcoming staff at the front of the hotel, they advised we needed to go into the lift which would take us up to reception. Check in from hassle free and didn't take very long as we had pre paid.

The room was clean and bright with two large double beds which were super comfy. Nice large tv on the wall.

Was so handy having a fridge in the room plus the safe in the room was free to place all valuables in.

The cleaner on our floor was really helpful and even asked if we wanted another hairdryer as we were two women staying in one room! This helped loads! She even gave us extra towels!

The bar is lovely and the bar tenders were excellent! The roof top bar is stunning and gives you a really good view down to time square!

First time in New York and would stay again and would also recommend.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank charlotte8682
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MarcSternagel, General Manager at Novotel New York Times Square, responded to this review, 24 June 2014
Thank you very much for your thorough review. We're honored that you'd not only recommend our hotel to other guests, but would stay with us again. We love to hear that! Thank you again for all of your feedback.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Novotel New York Times Square

Property: Novotel New York Times Square
Address: 226 W 52nd Street, New York City, NY 10019-5802
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Green Hotel in New York City
#77 Family Hotel in New York City
#95 Romantic Hotel in New York City
#100 Business Hotel in New York City
#110 Luxury Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Novotel New York Times Square 4*
Number of rooms: 480
Official Description (provided by the hotel):
With its sophisticated styling, the newly-redesigned 4-Star Novotel New York Times Square invites you to experience the electricity of Times Square. Located in the heart of Manhattan, right in the Theater district, our unique Midtown luxury hotel is within walking distance to New York's best attractions, including Times Square, Central Park, and the prestigious 5th Avenue. You'll be captivated by our stunning panoramic views of Times Square at our trendy new restaurant Supernova. ... more   less 
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Also Known As:
Novotel New York Times Square Hotel New York City
Accor New York City
Novotel New York City
Novotel Times Square
New York City Novotel
Novotel Hotel New York

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