I recently stayed here over the weekend and would not recommend it to anyone. Terrible hotel experience & lack of customer service. The lobby looks very nice & modern but it ends there. Upon arrival I had checked in some bags as my room wasn't ready. Coming back from a long exhausting day the bellman was no where to be found. End up going to our room without the bags. The TV channels didn't work. It was very static and couldn't watch the channel we wanted. The window in the room was filthy! Dinner at the bar/ restaurant was a joke. We sat ourselves as the hostess was nowhere to be found. Had to ask the busser for the menu. Waiter was very short. Food was mediocre & very over priced. Would have been better off dining outside. The 7am wake up call was never delivered. The extended check out that was requested over the phone was never taken down. I specifically asked if the key will still work and was told yes. The key didn't work. If you are new to New York, their parking policy is really strict. If you park your car for 25 hrs or more you will be charged a 2nd day. We are new to the area and was not told this upon check in. If I had known this I would have moved my car. Oh 1 more important thing to remember, if you are parking your car at the hotel, make sure to note down your gas level when you check in. I specifically remember that there was over a half a tank of gas left the day I check in & the next day when I check out the tank was nearly empty. I know they park your car at a different location but it doesn't take half a tank to drive there and back. Very fishy! I don't recommend this place for families or business travelers. Even the wifi has a surcharge.
- Official Description (provided by the hotel):
- One of the most fashionable Midtown Manhattan hotels is The Paramount Hotel in New York, centrally located in the heart of bustling Times Square. Completely renovated in 2009, The Paramount remains the consummate modern Times Square New York hotel, with easy access to the Broadway Theater District, Restaurant Row, upscale Madison and Fifth Avenue shopping, Penn Station, and the Jacob K. Javits Convention Center. The Paramount Hotel NY is located one-half block from Broadway on 46th Street - the perfect location if you are here to enjoy the best Broadway shows in New York City! ... more less
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- Also Known As:
- Paramount New York City
- Paramount Hotel Nyc
- Paramount Hotel New York City
- New York City Paramount