Rude and unhelpful staff, we booked two twin rooms and brought the printed emails of confirmation to be told we had two rooms with one single bed in each, for four of us. After arguing for 30 minutes explaining that we wouldn't fit they told us there were 'No more rooms available, but if we pay an extra $20 a night we can upgrade to different rooms.' Which is the stupidest thing I've ever heard. They also explained that their double beds are not normal double beds, but much smaller. So be weary of that con.
Rooms were small, showers were lacking any water pressure - And to top it all off we had to pay to store our bags, costing us an extra $20. Possibly the only hotel with extra hidden costs at every turn. Quite frankly pathetic service, but the location is good.
- Official Description (provided by the hotel):
- One of the most fashionable Midtown Manhattan hotels is The Paramount Hotel in New York, centrally located in the heart of bustling Times Square. Completely renovated in 2009, The Paramount remains the consummate modern Times Square New York hotel, with easy access to the Broadway Theater District, Restaurant Row, upscale Madison and Fifth Avenue shopping, Penn Station, and the Jacob K. Javits Convention Center. The Paramount Hotel NY is located one-half block from Broadway on 46th Street - the perfect location if you are here to enjoy the best Broadway shows in New York City! ... more less
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- Also Known As:
- Paramount New York City
- Paramount Hotel Nyc
- Paramount Hotel New York City
- New York City Paramount