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“Location, comfort..”

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Paramount Hotel Times Square New York
Ranked #376 of 467 Hotels in New York City
Dublin, Ireland
Level Contributor
92 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“Location, comfort..”
Reviewed 2 May 2014

This placed ticked all the boxes for me.. It is right in the theatre district beside times square. There is a Duane Reade nearby swell as countless bars and restaurants.. On arrival the reception asked for a 600 dollars room security deposit. This they kindly reduced after a short discussion. The hotel is tastefully laid out and always smelt nice. The room was small but it was very clean and comfortable with a good size tv. I would be happy to return.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this review, 5 May 2014
Thank you for sharing your comment with us. We are pleased to hear you enjoyed your stay with us. As normal hotel policy there is a daily incidental hold of $75 per day. This amount is held on the credit card for any purchases charged to the room. If there are no charges to the room the full amount held is released on check-out and takes a few business days to show on your account depending on your bank. Overall we are glad you enjoyed you stay with us and all that our location has to offer. We look forward to welcoming you back again soon.

Kind Regards,
Emily
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Havre de Grace, Maryland
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 May 2014

My fiance planned a romantic getaway so we booked a room at the Paramount. Wow, what a jaw dropper! The hotel site will throw you off because it looks fancy in the lobby but once you get to the room you will be like WOW, this is like an poor apartment buidling. It was not worth the money at all! I stayed at the Westin down the street and that room was luxurious, less expensive and the room was spacious! The bathroom at the Paramount was like an old apartment. The room was SO SMALL that you could barely walk around the bed to move around. The room was noisey because you could hear all the city noise from people yelling and cars honking. I would never reccomend this hotel to anyone!

Room Tip: Always read reviews because you will learn alot from other's people experience!
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  • Stayed February 2014, travelled as a couple
    • Value
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Helpful?
2 Thank Jessica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this review, 9 May 2014
Please allow me to apologize that your experience with the size of your room did not live up to the standards you expected. We have several different sized rooms throughout our hotel and our staff is always available to assist with providing you the best accommodations that will allow you to feel comfortable throughout your stay. We would love to welcome you back to our hotel and regain your trust. Should you wish to give us a second chance please do not hesitate to contact me directly at erodriguez-febles@paramount-nyc.com and I would be more than happy to assist in accommodating you with a room that will best suit your needs.

Best Regards,
Emily
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Travellers are raving about these New York City hotels

Level Contributor
1 review
Reviewed 1 May 2014

Very nice and comfort hotel, best loacation on times square and broadway. the room are smaller than the normal hotel room size but it's not bad a lot since you are travelling in the city all day. Very good service in the front desk.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tzvi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2014

I stayed at this hotel for business purposes. Their staff at reception and at the bar is most unfriendly, small rooms with leaks, lack of basic amenities like a shower cap, tiny wardrobe, noisy rooms.. Never again!

Room Tip: Do not go for single rooms, bed is like a baby cot. Avoid low floors because of noise.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank Francisca M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this review, 1 May 2014
Please allow me to apologize for any inconveniences you experienced during your stay with us. We value each of our guests and hold the highest standards for guest service and satisfaction. I would like to further investigate your concerns and discuss them with our team. Please feel free to contact me at erodriguez-febles@paramount-nyc.com with the full name on your reservation, the dates of your stay and your TripAdvisor comment attached. I look forward to hearing from you and addressing your concerns.

Kind Regards,
Emily
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Copenhagen, Denmark
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 29 April 2014

We decided to go with both the Good and Bad things other had wrote in reviews here, and booked our stay here anyways, and boy oh boy were we glad we did that.
We didn't really had the best start of our vacation, our baggage were delayed for about a day, so we really looked forward to get in our room when leaving JFK. So we got to the hotel, which was really easy to find, and stepped in the lobby, and we were immediately blowed away, first the scent (which we later bought online back home, yep it was that good), and the design of the lobby was amazing a brilliant mixture of a modern cosy lounge like library bar, we got the room key from a girl who was a little hard to understand, and went to our room (which had been upgraded), but sadly it wasn't at all what we'd expected, no remote for the tv, it was kinda dark and small, and not new yorker small, smaller, but worst of all, the noice from the turbines in the backyard, made the night so bad, we didn't sleep much that night.
But to our luck, next day a really nice guy were on front desk duty, and got us upgraded to another room, with awesome view, big kingsize bed, nice bright and really clean, and boy oh boy was it perfect, we even got free wifi for the rest of our stay for the trouble.
If we were to come back to NY, we would definitely book our stay at Paramount again, loved every minute of it, perfect hotel for couples.
This hotel holds very little negative things to it, we were glad we didn't listen to others bad reviews.

Room Tip: The higher you can get a room, the better, it is after all the city that never sleeps, but it sleeps...
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patrick R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this review, 29 April 2014
Thank you for sharing your 5 star review with us. Though your stay began with a rough start we are pleased to hear that our staff assisted in making sure you were comfortable for the remainder of your stay. We always want to ensure that each of our guests thoroughly enjoys their experience in every aspect. We look forward to welcoming you back to our hotel the next time your travels find you back in New York City.

Kind Regards,
Emily
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Swansea, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 April 2014 via mobile

This hotel is in a fantastic location but don't let the smart lobby fool you, the rooms are very small and basic, no lighting over the shower! Staff weren't overly helpful, didn't know where the bus to JFK airport went from (4 blocks away!) and charged $4 to store luggage after check out.
Overall a disappointing experience unfortunately.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gemfromgsy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this review, 29 April 2014
Please allow me to apologize that you were not fully satisfied with your recent stay. We have several room types/ sizes available throughout our hotel and our team is always available to assist in making sure you are well accommodated throughout your stay. We appreciate you sharing your feedback which we have shared with our team in order to improve and provide better service to each of our guests. We hope you will give us a second chance the next time your travels find you back in New York City.

Best Regards,
Emily
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pottstown, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 April 2014

Spent three nights on a quick getaway, and couldn't have been more pleased with the hotel. Location is ideal for theater goers, and close to Times Square to enjoy the atmosphere. Room was small yet efficiently appointed, which I would expect in the heart of the city. Attendants at the Concierge desk were tremendously helpful and pleasant, as were all of the employees that we encountered. I would definitely return, and would recommend to friends and family.
Great hotel!

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terri Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this review, 29 April 2014
Thank you for sharing your 5 star feedback with us! We appreciate you taking the time to share your experience with us. We are pleased to hear your enjoyed your stay and would look forward to recommending us to your friends and family. We hope to welcome your back the next time you visit New York City.

Kind Regards,
Emily
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Paramount Hotel Times Square New York

Property: Paramount Hotel Times Square New York
Address: 235 W 46th Street, Between Broadway & 8th Avenue, New York City, NY 10036-1409
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#214 Luxury Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Paramount Hotel Times Square New York 4*
Number of rooms: 597
Official Description (provided by the hotel):
One of the most fashionable Midtown Manhattan hotels is The Paramount Hotel in New York, centrally located in the heart of bustling Times Square. Completely renovated in 2009, The Paramount remains the consummate modern Times Square New York hotel, with easy access to the Broadway Theater District, Restaurant Row, upscale Madison and Fifth Avenue shopping, Penn Station, and the Jacob K. Javits Convention Center. The Paramount Hotel NY is located one-half block from Broadway on 46th Street - the perfect location if you are here to enjoy the best Broadway shows in New York City! ... more   less 
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Also Known As:
Paramount New York City
Paramount Hotel Nyc
Paramount Hotel New York City
New York City Paramount

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