We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Nice and noisy”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Paramount Hotel Times Square New York
Ranked #394 of 469 Hotels in New York City
Reviewed 30 June 2014

Very nice hotel, fantastic situation in Times Square, good rooms, huge restaurant in the hotel, good breakfast, good place for business appointments. But very crowded and noisy hall, and sometimes noise is coming by the room windows.

  • Stayed: November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank renobacktomoab
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review
Reviews (4,562)
Traveller rating
Traveller type
Time of year
Language
  • More languages

2,337 - 2,343 of 4,563 reviews

Reviewed 29 June 2014

We stayed at paramount hotel 5 nights. Room was clean, nice decorated but requires a small update. Aircon was very noisy and didn't let us sleep through night, we had to switch it off. The room was not big so got very warm quickly. Staff were average with no emotion. Also bear in mind you have to pay for wifi $15 per day and it is only for one devise. The location was important and we got to time square in 2 min. We had a good time at Paramount hotel, but you definitely paying here for location not 4* hotel

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Joanna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this reviewResponded 3 July 2014

Thank you for taking the time to share your feedback with us. We’re glad to hear you enjoyed your stay however we sincerely apologize for the inconveniences you experienced with the air conditioner in your room. Our engineering team is always available to assist with any maintenance concerns you may have anytime throughout your stay. We constantly want to ensure our guests are well taken care of and that all needs are meant to the best of our ability. I would like to follow up on your concern to ensure it is addressed accordingly. Please contact me at erodriguez-febles@paramount-nyc.com with the full name on the reservation, the dates of your stay and your TripAdvisor comment attached. I look forward to hearing from you and resolving your concerns.

Kind Regards,
Emily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

My partner and I went to New York for the first time and we decided to stay at the paramount hotel for its great location.
The concierge went above and beyond to help us get our transfer to the airport moved up to an early time and the rest of the staff were just as helpful let alone very welcoming
When reading some reviews, people mentioned the small rooms however, we didn't see this as a problem as there was ample room for our mountain of clothes and large cases, not to mention everything else we bought along the way.
The building itself has a lovely history and with just a 2 minute walk to Times Square we found it was a very practical and enjoyable hotel.
I would recommend this hotel to anyone visiting New York!!

  • Stayed: June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Rachel H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this reviewResponded 3 July 2014

Thank you for sharing your 5 star experience with us! We appreciate you taking the time to share your feedback with us. We are so glad to hear that you enjoyed your overall experience and found everything to be accommodating to fit your needs. Thank you for recommending us and we look forward to welcoming you back in the near future!

Kind Regards,
Emily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

Great location, around the corner from Times Square and Hop on Hop Off Tour. They actually have a real DJ in the lobby which was quite unique. Room was clean but very, very basic and small just like others described. Staff at the hotel was not very friendly. Cafe downstairs was fine, staff was nice. It was OK hotel for the discounted price I received via Priceline but I am glad I did not purchase additional night after the price increased as it would be overprized.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Traveler0981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this reviewResponded 3 July 2014

Thank you for sharing your recent experience with us. We value each of our guests and the feedback they provide. I would like to better understand your concerns with the staff and how you feel we can improve things based on your overall experience with us. Please contact me at erodriguez-febles@paramount-nyc.com with the full name on your reservation, your TripAdvisor comment attached and any detailed feedback on your experience to ensure we better enhance the experience of our future guests. I hope to hear from you soon.

Best Regards,
Emily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 June 2014 via mobile

Only good thing about this hotel is the location. The rooms are very small, hotel staff are not very helpful, especially when asking for directions . Wifi is not free, which hotel in the world does not provide free internet these days. . Would not recommend

Stayed: June 2014, travelled solo
2  Thank Hussain A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this reviewResponded 25 June 2014

Please allow me to apologize that your recent stay with us did not live up to your expectations. We have many different size rooms throughout the hotel and our staff is always available to assist with accommodating your needs. We pride ourselves in providing the best customer service to our guests. I would like to follow up on your concerns regarding your concerns with the staff. Please contact me at erodriguez-febles@paramount-nyc.com with the full name on your reservation, the dates of your stay and your TripAdvisor comment attached. I look forward to hearing from your and addressing your concerns.

Best Regards,
Emily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

My daughter and I stayed at the Paramount Hotel Memorial Day weekend 2014, as she was observing 2 shows on Broadway for sound design. This hotel is a 1/2 block from times Square and steps away from several theater's. The room was spacious and clean, beds were comfortable and the bathroom spotless. I had read reviews that said the rooms were cramped or the cooling system didn't work. We didn't find any of this in our corner room. The staff were amazing and patient with any questions that we had about our room or the city itself. We didn't eat at the onsite restaurants, but Restaurant Row is just down the street as are many other eateries all within walking distance. The trip from Penn Station to the 42nd Street subway station took 3 minutes and the subway station is only a few blocks away from the hotel. We will be traveling to NYC many more times in the future and we will definitely stay again at the Paramount.

  • Stayed: May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Deborah K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this reviewResponded 25 June 2014

Thank you for sharing your 5 star experience with us. We are so pleased to hear that your enjoyed your stay with us and that you found our location to be perfectly close to all you were seeking to do during your visit. Customer service is very important to us and we’re glad to hear our staff was able to assist you with all your questions and needs during your stay. We look forward to welcoming you back to our hotel in the near future.

Kind Regards,
Emily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 June 2014

I have been going here for years and years - It has changed sometimes for the better and more often than not - for the worse..but I can't help it - I love the place. Small rooms, even smaller bathrooms and even less storage. The bar on the ground floor is cool - drinks or dinner on mezzanine floor over looking the balcony can be fun - watch the good, bad and the ugly waft thru' the lobby or around the first floor. If your a light sleeper - then don't go - the aircon makes the most unbelievable rattle. Two things - that always stick with me - and still make me smile - the lifts have mood lighting and tell you the weather forecast using illuminated panels in the lift walls. The second thing - was order a movie (of the adult variety - which was delivered to my room in a brown paper bag). The other thing to remember is that all the rooms have floor to ceiling headboards with Renaissance works of art in gilt frames - very disconcerting when you wake up - hung over, open your eyes and there staring down at you is a cherub…nothing if not memorable!

Room Tip: Its an acquired taste - my view. Walk in, have a drink! Ask the front desk - if they have any availa...
See more room tips
  • Stayed: November 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank zach f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYCPHotel, Guest Relations Manager at Paramount Hotel Times Square New York, responded to this reviewResponded 25 June 2014

Thank you for sharing your 5 star feedback with us. We’re pleased to hear you enjoyed your stay with us however since your last stay there have been a renovation of the lobby, restaurant/ bar and mezzanine areas as well as upgrades to all of our guest rooms. We hope to welcome you back again to experience the upgrades we have made to our hotel.

Kind Regards,
Emily

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
Row NYC Hotel
Row NYC Hotel
#352 of 469 in New York City
19,209 reviews
Midtown
Hotel Edison Times Square
Hotel Edison Times Square
#309 of 469 in New York City
9,754 reviews
Midtown
Hotel Mela
Hotel Mela
#276 of 469 in New York City
4,084 reviews
Show Prices
Show Prices
Show Prices
Midtown
The Gallivant Times Square
The Gallivant Times Square
#367 of 469 in New York City
1,382 reviews
Midtown
The Manhattan at Times Square Hotel
The Manhattan at Times Square Ho...
#301 of 469 in New York City
7,602 reviews
Midtown
Hilton Garden Inn Times Square
Hilton Garden Inn Times Square
#142 of 469 in New York City
7,235 reviews
Show Prices
Show Prices
Show Prices

Been to Paramount Hotel Times Square New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Paramount Hotel Times Square New York

Address: 235 W 46th Street, Between Broadway & 8th Avenue, New York City, NY 10036-1409
Phone Number:
Region: United States > New York > New York City > Midtown , Times Square / Theater District , Manhattan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#224 Luxury Hotel in New York City
Price Range: £91 - £325 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Paramount Hotel Times Square New York 4*
Number of rooms: 597
Official Description (provided by the hotel):
One of the most fashionable Midtown Manhattan hotels is The Paramount Hotel in New York, centrally located in the heart of bustling Times Square. Completely renovated in 2009, The Paramount remains the consummate modern Times Square New York hotel, with easy access to the Broadway Theater District, Restaurant Row, upscale Madison and Fifth Avenue shopping, Penn Station, and the Jacob K. Javits Convention Center. The Paramount Hotel NY is located one-half block from Broadway on 46th Street - the perfect location if you are here to enjoy the best Broadway shows in New York City! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Southall Travel, LoveHolidays, TravelUp, Expedia, Agoda, Hotels.com, TripOnline SA, Ebookers, HotelsClick, Evoline ltd, 5viajes2012 S.L., Cancelon and getaroom.com so you can book your Paramount Hotel Times Square New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paramount New York City
Paramount Hotel Nyc
Paramount Hotel New York City
New York City Paramount

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing