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“location, location, location!”

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Park Central Hotel New York
Ranked #270 of 469 Hotels in New York City
Reviewed 10 June 2014

This hotel has an excellent location, close to almost everything in Manhattan. It has been recently renovated, which improved its public areas and rooms. The only problem we had were the elevators: only two for all floors. Depending on the time of day, going to or from the room required some pacience. Let's just hope it is only temporary...

  • Stayed: June 2014, travelled with friends
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Thank Marcrisbh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded 11 June 2014

Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, and we are delighted to read you enjoyed our wonderful location. Please accept my sincerest apology for the challenges you faced with our elevators; all of your feedback has been shared with our Management Team. We hope to have the opportunity to host you again soon.

Best Regards,
Don Fraser
General Manager

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2,820 - 2,826 of 4,869 reviews

Reviewed 10 June 2014

We stayed for 5 nights with my parents during a city break to NYC. We found check in to be pleasant and easy with really helpful staff. The room was basic but clean with a comfy bed and clean fresh linen and towels. We don't mind walking anywhere and we found the hotel to be in a really good location. There is a subway station close by and within walking distance to some of NYC most famous attractions. NYC is an expensive city and the hotel prices are inflated compared to other cites of the world but in relation to other NYC hotels we found it to be good value for its location. Overall a nice stay and one i would recommend.

  • Stayed: October 2013, travelled with family
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Thank Mr_MrsBeckett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded 11 June 2014

Thank you for sharing your experience with us. We are delighted to read that you enjoyed our comfortable guestrooms, central location and our helpful team members. Thank you for staying with us and we hope to welcome you back to Park Central soon.

Best Regards,
Don Fraser
General Manager

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Reviewed 10 June 2014

I recommend this hotel. I have no complaints about it. Just remember if you want a refrigerator or a coffee pot in your room these must be reserved too. But, there is coffee in lobby for sale. You are only a few blocks walk to Central Park. Taxi cabs are in front of the hotel. Staff is attentive and courteous. We asked for early check in on our arrival day and we could have had it but we chose to wait for two rooms next to each other. If you prefer adjoining rooms, remember they are only located on certain lower floors.

  • Stayed: May 2014, travelled with family
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Thank sumeryl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded 11 June 2014

Thank you kindly for your rave review and recommendation. We appreciate and value all of our guest’s feedback, and are delighted to read you enjoyed your stay with us! We hope to have the opportunity to host you again soon.

Best Regards,
Don Fraser
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 June 2014

I stayed at this hotel only one night on a business trip. The room was clean. The bed was comfortable. Check in and check out was easy and the front desk staff was friendly. The location is good and there is plenty of cuisine to choose from nearby. We did have a bad experience with one of the doormen that had a very bad attitude and was not appreciated. If not for that terrible moment, I would have give the hotel 5 stars.

  • Stayed: June 2014, travelled on business
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Thank jleyva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded 11 June 2014

Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, as it is an excellent tool to continually improve our processes and afford a better experience for our future guests. I am so sorry to hear of your experience with one of our team members, please be assured this has been passed along to to our Management Team. We hope to have the opportunity to host you again.

Best Regards,
Don Fraser
General Manager

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Reviewed 9 June 2014

Hotel newly renovated! rooms are comfortable and modern! perfect location between times square and central park! subway just accross the street!
The only thing I am complaining about is the cleaning who is done in less than 10 minutes where they only change towels and do the bed, I let you imagine the dust occupying the room! but when I called the housekeeping manager YESENIA, she was very helpful and came right away to check our room, after showing her all the dust, she sent right away a cleaning lady "MARIE PAUL" who did an outstanding job cleaning the room at 09.00 PM, she spent one hour going through all the dust.
MARIE PAUL was very friendly, highly professional and did a meticulous job cleaning the room.

All in all, this hotel is a very nice address in NYC, your remarks and comments are valued and you get a good service, I highly recommend it.

  • Stayed: June 2014, travelled as a couple
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Thank Tahiridriss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded 11 June 2014

Thank you so much for choosing to stay with us. Your feedback is much appreciated and clearly shows us that your escape with us was a memorable one; your feedback gives us a chance to celebrate our team members, and we will not neglect to put Yesenia and Marie Paul in the spotlight! We look forward to welcoming you back to Park Central again soon.

Best Regards,
Don Fraser
General Manager

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Reviewed 8 June 2014

The good: location is awesome. 2 minutes to Central Park, 5 minutes to NBC, 10 minutes to Times Square!

Hotel lobby, rooms, etc. are beautiful.

The service is awful. Staff are not engaged and simple requests like towels and a bottle opener were too much for them.

Cafe staff downstairs need proper training in customer service to serve gourmet food products.

Excellent bell staff and house driver to airport were exceptions

Room Tip: The location is perfect: midtown, away from Times Square madness and deli/bakery are close by. Pictu...
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  • Stayed: June 2014, travelled with friends
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Thank Karenna_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded 10 June 2014

Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback. I am happy to hear you enjoyed our Bell Staff, central location and our newly renovated décor. Please accept our sincerest apologies for the level of service you received. We strive to provide an environment where our guests can honestly state they received unparalleled service and to see we failed to meet both of our expectations is extremely troubling. All of your feedback has been shared with our team members, so that we may improve our processes and afford a better experience for our future guests. I do hope you will give Park Central another opportunity to show you a truly memorable experience on your next visit to NYC.

Best Regards,
Don Fraser
General Manager

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Reviewed 8 June 2014

I stayed in the hotel on a Saturday night. The price was really good; the room was quite roomy for a New York hotel, clean, and up to date. Its very close location to Central Park is also very attractive. While the slow elevators were wanting, overall, the hotel was very good.

Room Tip: A quiet room is hard to get in New York, but I had a room at the end of the Hall which was quiet.
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  • Stayed: June 2014, travelled solo
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Thank KarelCool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this reviewResponded 9 June 2014

Thank you for your positive feedback. I am so happy to hear you enjoyed your stay with us. We hope to have the opportunity to welcome you back to Park Central soon.

Best Regards,
Don Fraser
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Central Hotel New York

Address: 870 Seventh Avenue at 56th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Suites Wheelchair access
Hotel Style:
#182 Luxury Hotel in New York City
#188 Business Hotel in New York City
#203 Romantic Hotel in New York City
#233 Family Hotel in New York City
Price Range: £117 - £380 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Park Central Hotel New York 4*
Number of rooms: 761
Official Description (provided by the hotel):
Park Central hotel New York in the world's greatest city, steps from Central Park, Rockefeller Center & Times Square. The Park Central is at the top of the list of Midtown Manhattan hotels for business and leisure travel. Surround yourself with the classic attractions of the Big Apple, museums, dining, & beyond. With spacious accommodations this Midtown New York City hotel invites you to discover the convenience of our landmark setting. ... more   less 
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Also Known As:
Park Central Hotel New York City
Park Central New York Hotel
Park Central New York City
Park Central Ny Hotel

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