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“Nicely renovated and great staff!”

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Park Central Hotel New York
Ranked #259 of 467 Hotels in New York City
Level 3 Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Nicely renovated and great staff!”
Reviewed 2 July 2014 via mobile

Read a lot of reviews before booking our stay and was very pleased with our week long visit. Everyone kept saying how great the location was in all the reviews, but more folks should chime in about the nice rooms, great staff, and lovely lounge. Found some conflicting info/pictures online from before the substantial renovation in 2013 and I have to say they did a fantastic job. The Premiere King room was a good size, very clean, and the bed/linen was lovely. Make sure you chat with Nancy in the Lounge and get some restaurant tips from the very helpful manager Chloe. Go for dinner just one block towards the park at Trattoria Dell'Arte and have a great pizza and 2for1 happy hour wine at Pazza Notte just one block over on 6th AV.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JamesMabey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 3 July 2014
Dear JamesMabey,

Thank you for taking the time to review our hotel. I am delighted to read that you not only enjoyed our amazing location, but also our wonderful Team Members and newly renovated modern décor. I am so happy that Nancy and Chloe provided you with excellent service. We hope to have the opportunity to welcome you back to Park Central soon.

Best Regards,
Don Fraser
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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  • Sleep Quality
  • Rooms
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  • Value
  • Cleanliness
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English first
Tallahassee, Florida
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 July 2014

I and a friend reserved a two bed room. The room had the most bizarre configuration of a closet in the middle of the room that extended between the beds. We could not talk to each other while on our beds and only one of us could view the TV, which was on one side of the room. This configuration is nowhere on their website. The room was upgraded the second and third. A also asked twice of a blanket to replace the comforter, which was not done. Otherwise the hotel was fine, good location and clean.

Room Tip: When you reserve a room with two beds make sure it does not have a closet in the middle of the room
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Phillip Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 3 July 2014
Dear Phillip Q,

Thank you for taking the time to share your experience. I am happy to hear you enjoyed our great location. Please accept my sincerest apology for the challenges you faced with your first guestroom and your blanket request. Please be assured we have shared your feedback with our team members so that we may improve our processes and afford a better experience for our future guests. We would love the opportunity to welcome you back.

Best Regards,
Don Fraser
General Manager
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boston, ma
Level 4 Contributor
37 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 July 2014

My husband & I took my mum here for her first ever visit to NYC & she loved it. All of the staff members we met (with one exception) from front desk, to housekeeping to the bar were very friendly and helpful. The location is great, about equidistant from Times Square and Central Park so it's easy to get around and see the sights during the day, and get to the theatre, great restaurants and bars at night. The rooms were spacious and clean and all of the common areas were spotless.

Room Tip: Higher floors may have less street noise.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank belfast10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 3 July 2014
Dear Belfast10,

Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, and I am so happy to hear you enjoyed both our friendly Team Members and wonderful location. We hope to have the opportunity to welcome you back to NYC soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mooloolaba, Australia
Level 4 Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 2 July 2014

Such a great spot. Newly renovated hotel. Really close to Central park & walking distance to Times Square. Great for subway, a few stations very close by. Really enjoyed our stay. Excellent staff & very nice bar area. Would avoid the 'central market' in the lobby, but otherwise an excellent choice fir NYC.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 3 July 2014
Dear Lauren F,

Thank you for sharing your fantastic experience with us! We appreciate and value all of our guest’s feedback, and are delighted to read you enjoyed your stay with us. We hope to have the opportunity to welcome you back to Park Central soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 July 2014

We stay in this hotel 3 nights. The location of the hotel is superb. It is walking distance from Times Squares, Central Park and 5th. Ave. The lobbby is impresive,however, the elevators are very small. The waiting time to take elevators could be from 10 to 15 minutes. The rooms are cleaned but are small. The average night for my staying was $333..too expensive. In taxes and fees we paid more than $120 includig $60 resort fee. We will evaluate other options in our next trip to NYC

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pescao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 3 July 2014
Dear Pescao,

Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, as it is an excellent tool to continually improve our processes and afford a better experience for our guests. I am so happy that you enjoyed our superb location and our newly renovated lobby. I am so sorry for the challenges you faced with our elevators. I do hope you will give Park Central another opportunity to show you a truly memorable experience on your next visit to NYC.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manila, Philippines
Level 1 Contributor
3 reviews
Reviewed 1 July 2014

We stayed in the hotel for 14 days - from June 11 - June 25 (2 rooms). The location of the hotel was great - very accessible - Central Park, Times Square, Broadway, etc. The rooms were very comfortable and the house keeping service made sure that rooms are cleaned everyday. The Guest Manager, Elizabeth Cacovic is ever attentive to the needs of the guests making sure that they are happy and satisfied. They have a nice Lobby with a fresh scent at all times. When we go back to New York, we will definitely choose to stay here again.

Tina G.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Maria Cristina G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 3 July 2014
Dear Maria Cristina G,

Thank you so much for choosing to stay with us. Your feedback is much appreciated and clearly shows us that your escape with us was a memorable one; your feedback gives us a chance to celebrate our team members, and we will not neglect to put Ms. Cacovic in the spotlight. We look forward to welcoming you back to Park Central again soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jackson, Michigan
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2014

Recently spent four days here and found it to be wonderful. Our room was more spacious than I had expected it would be and was exceptionally clean, as was the rest of the hotel. The staff was always friendly. The location was great--either for walking to attractions and the theatres or hopping on the subway. I would definitely stay here again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mjc20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 1 July 2014
Dear mjc20142014,

Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, and are delighted to read you enjoyed both our perfect location and friendly Team Member. We hope to have the opportunity to host you again soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Central Hotel New York

Property: Park Central Hotel New York
Address: 870 Seventh Avenue at 56th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Suites Wheelchair access
Hotel Style:
#173 Luxury Hotel in New York City
#189 Business Hotel in New York City
#204 Romantic Hotel in New York City
#234 Family Hotel in New York City
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Park Central Hotel New York 4*
Number of rooms: 761
Official Description (provided by the hotel):
Park Central hotel New York in the world's greatest city, steps from Central Park, Rockefeller Center & Times Square. The Park Central is at the top of the list of Midtown Manhattan hotels for business and leisure travel. Surround yourself with the classic attractions of the Big Apple, museums, dining, & beyond. With spacious accommodations this Midtown New York City hotel invites you to discover the convenience of our landmark setting. ... more   less 
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Also Known As:
Park Central Hotel New York City
Park Central New York Hotel
Park Central New York City
Park Central Ny Hotel

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