We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Perfect location”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Park Central Hotel New York
Ranked #266 of 468 Hotels in New York City
Los Gatos, California
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Perfect location”
Reviewed 4 August 2014

Between Times Square and Central Park, so walking distance to Broadway, 5th Avenue, Rockefeller etc too. We used the open topped tourist buses to get around when we weren't walking.

Central but surprisingly quiet. Rooms clean and comfortable. Staff very helpful. Would definitely stay again.

  • Stayed July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank AA73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 6 August 2014
Dear AA73,

Thank you for your fantastic review and recommendation! We hope to have the opportunity to welcome you back to Park Central soon!

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

4,469 reviews from our community

Traveller rating
    1,611
    1,718
    664
    267
    209
See reviews for
1,483
1,353
170
554
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (705)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Vietnamese first
  • Any
English first
Barcelona, Spain
Level Contributor
48 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 3 August 2014

The location of this hotel was excellent . Near to the park and everything you could want or need. The entrance is nice and spacious and the reception staff were helpful and friendly. The room was a good size ( for NY) but the bathroom was toy size. HOWEVER we found dust balls behind the furniture and a pair of dirty tights, a dirty sock and undies under the beds VERY UNIMPRESSED....

Room Tip: Make sure you don't get a room by the ice machines in the corridors ( in the summer)
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Jane W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 6 August 2014
Dear Jane W,

Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, both positive and constructive, as it is an excellent tool to continually improve our processes and afford a better experience for our future guests.

I am delighted to hear you enjoyed our excellent location, spacious guestrooms and friendly Front Office Team.

Please accept my sincerest apology for the challenges you faced with the cleanliness of your room. I am astounded to learn of the items that were found behind the furniture. Please be assured that this issue will be immediately addressed with the individual Team Member.

We hope to have the opportunity to host you again soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014

The room was clean but very small.

The bigger problem with the Park Central was the consistent bad service we received from the staff.

We arrived at 1.30am and waited at least 15 minutes before a member of staff checked us in. The staff were not welcoming, friendly or apologetic about our wait.

Before we arrived at the hotel I had contacted them asking if they could recommend anywhere locally I could order a birthday cake for my sister, I received no response.

The hotel then failed to notify me when the cake I arranged to be delivered had arrived. If it hadn't been for an email from UPS I believe this would have been lost by the luggage room who couldn't find the parcel when I arrived with my email notification. I had planned to nip down to the front desk to collect this surprise cake for my sister, and was sent to three different people before someone eventually helped me, this took over 25 minutes and as a result ruined my surprise.

The same day, we used the concierge desk to book an excursion with equally poor service. The man who served us was extremely rude, not only did he answer the telephone while he was selling us tickets, he also picked up the phone and made calls to other guests about their dry cleaning. This may not have been so unacceptable if the man was capable of multi-tasking, however, he stopped serving us while he did these other tasks meaning we waited longer than necessary.

On our final day we also asked the concierge if it was possible to book a taxi for our return journey to JFK. We were quoted $93 for a private taxi which was expensive considering yellow cabs advertise flat fares of $50. The concierge's response to this was that the $50 didn't include tolls or gratuity and that yellow cabs were unreliable. We therefore booked two private cars as advised. Later that day when we were leaving the doorman advised that if we'd booked a taxi through the hotel it would have only cost $60. We were confused by this because as far as we were concerned we'd booked through the hotel's concierge, it was only at this point we were told the concierge desk was not part of the hotel team. This is not communicated by the hotel staff at all and there are no signs. We felt totally ripped off. To make matters worse, our second car was 30 minutes later which was extremely stressful. The concierge also advised gratuity was included with our payment, which it was not and we weren't taken on any toll roads!

Overall the hotel is extremely expensive for small rooms and although the location is good, the Park Central is let down by their unfriendly and inefficient team. This was our first trip to New York and we were extremely disappointed with this hotel. I would not recommend.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gail C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 4 August 2014
Dear Gail C,

Please accept my sincerest apology the challenges you experienced during your stay with us. We strive to create an environment where our guests can honestly state they received unparalleled service and to see we failed to meet both of our expectations is extremely troubling.

Please be assured we have shared your feedback with our Staff, and these issues will be immediately addressed with the individual Team Members.

We appreciate and value all of our guest’s feedback, both positive and constructive, as it is an excellent tool to continually improve our processes and afford a better experience for our future guests.

I do hope you will give Park Central another opportunity to show you a truly memorable experience on your next visit to NYC.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Friendswood, Texas
Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 3 August 2014 via mobile

A friend recommended Park Central hotel and we were not disappointed. We booked the hotel through their registration desk well in advance and asked for a discount if we paid for our rooms in advance. They agreed. We stayed in a room with two queen beds and were surprised (but delighted) to find there was a wall between the two beds...almost like a two bedroom suite. My friend and I do not go to sleep at the same time, so we were able to have privacy.
The location of Park Central is perfect. It is a few blocks from Central Park, Times Square, 5th Avenue shopping, and Rockefeller Center. There is an entrance to the subway right outside the doors and three great deli's directly across the street. Carnegie Deli is right next to the hotel.
I would not hesitate to stay here again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Terri S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 4 August 2014
Dear Terri S,

Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, and are delighted to read you enjoyed your stay with us! We hope to have the opportunity to welcome you back to Park Central soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 1 August 2014

Spent 3 days in nyc..2 nights at the park central. Perfect location..away from the craziness and close enough to walk through central park, to the high line, grab a tour bus or cab, walk to theatres and restaurants. Room clean and comfortable. Lobby inviting. All staff members so friendly and accommodating. Highly recommend.

Room Tip: High floor was good
See more room tips
  • Stayed July 2014, travelled with friends
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Beachway34242
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 4 August 2014
Dear Beachway34242,

Thank you for your fantastic review and recommendation! I am thrilled to hear that you had a wonderful stay with us. We hope to have the opportunity to welcome you back to Park Central soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 August 2014

I was fortunate to have stayed in this hotel back in February for 3 nights with a friend of mine on a business trip. I travel to New York at least 5 times a year and have stayed at some beautiful hotels. This hotel has to be at the top of my list and I will be going back in October to take my partner as a suprise for our joint 30th Birthday and 1 year wedding anniversary. We are going to stay at Park Central Hotel for 8 nights and then we will be travelling over the next month to stay at other beautiful hotels around America. This will be our first stop as New York is our favourite place and this is the hotel I want to be at for our anniversary. I booked a Classic King Room so i hope that will be special enough - im not sure what kind of room I stayed in before but it was beautiful and very spacious so I hope this time will be the same. The service was exceptional and the location was perfect! Looking forward to coming back in October!!

  • Stayed February 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Andreas_5255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 4 August 2014
Dear Andreas_5255,

Thank you so much for detailing your wonderful stay with us. I am delighted to hear that we are at the top of you NYC hotel list. We are overjoyed to be a part of your special occasion, and are looking forward to welcoming you back to Park Central this October!

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rio de Janeiro, RJ
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 July 2014

Park Central is a good option for those that don't want to or can not spend a lot of money with more comfortable or luxurious hotels. It's well-located. However, the rooms and mainly its bathrooms need urgent refurbishment! The gym center is really good! Cost-benefit hotel! Don't expect too much! It's fair for what is paid! Enjoy NY!

  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank Leonardo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PCH870, General Manager at Park Central Hotel New York, responded to this review, 4 August 2014
Dear Leonardo R,

Thank you for taking the time to review our hotel. We appreciate and value all of our guest’s feedback, both positive and constructive, as it is an excellent tool to continually improve our processes and afford a better experience for our guests.

I am delighted to hear you enjoyed our perfect Midtown Manhattan location and newly renovated Fitness Center.

We hope to have the opportunity to host you again soon.

Best Regards,
Don Fraser
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these New York City hotels
Midtown
The New Yorker A Wyndham Hotel
The New Yorker A Wyndham Hotel
#275 of 468 in New York City
11,094 reviews
Midtown
Warwick New York
Warwick New York
#90 of 468 in New York City
4,244 reviews
Midtown
Park Lane Hotel
Park Lane Hotel
#260 of 468 in New York City
6,094 reviews
Show Prices
Show Prices
Show Prices
Midtown
Wellington Hotel
Wellington Hotel
#324 of 468 in New York City
6,784 reviews
Midtown
Row NYC Hotel
Row NYC Hotel
#344 of 468 in New York City
17,567 reviews
Midtown
Crowne Plaza Times Square Manhattan
Crowne Plaza Times Square Manhat...
#193 of 468 in New York City
9,414 reviews
Show Prices
Show Prices
Show Prices

Been to Park Central Hotel New York? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Park Central Hotel New York

Property: Park Central Hotel New York
Address: 870 Seventh Avenue at 56th Street, New York City, NY 10019
Phone Number:
Region: United States > New York > New York City > Midtown , Manhattan
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Suites Wheelchair access
Hotel Style:
#176 Luxury Hotel in New York City
#192 Business Hotel in New York City
#207 Romantic Hotel in New York City
#238 Family Hotel in New York City
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Park Central Hotel New York 4*
Number of rooms: 761
Official Description (provided by the hotel):
Park Central hotel New York in the world's greatest city, steps from Central Park, Rockefeller Center & Times Square. The Park Central is at the top of the list of Midtown Manhattan hotels for business and leisure travel. Surround yourself with the classic attractions of the Big Apple, museums, dining, & beyond. With spacious accommodations this Midtown New York City hotel invites you to discover the convenience of our landmark setting. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Ctrip TA, Odigeo, Priceline, Agoda, Travel Republic (UK), Prestigia, Hotels.com, Traveltool, S.L.U., TripOnline SA, Evoline ltd, getaroom.com and Cancelon so you can book your Park Central Hotel New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Park Central Hotel New York City
Park Central New York Hotel
Park Central New York City
Park Central Ny Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing