I stayed at the Sanctuary hotel for 4 days...wish I could have stayed longer. I travel often for work so I'm used to staying at hotels and don't think much of them, but this hotel impressed me beyond belief and I can't wait for my next NYC trip, just so I can stay here again. The decor is beautiful, the lighting is sexy, the room was really nice and clean. The continental breakfast had a nice selection of fresh food. But I believe that what really makes or breaks any business are the people, and I can honestly say that every employee I came in contact with at this hotel not only did everything to make my stay enjoyable but also genuinely looked like they loved their job. Jimmy and Jose at the front desk provided excellent customer service throughout my stay, and Jacob went above and beyond to make sure my stay was perfect. He made great suggestions for restaurants and even made reservations for us, he knew how to answer all my questions about the city and provided probably the best customer service I have ever received anywhere.
I already told my work that from now on this is the only hotel I want to stay at in NYC. So glad I found this gem!!
- Official Description (provided by the hotel):
- The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more less
- Reservation Options:
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