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Sanctuary Hotel New York
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Reviews (4,228)
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Reviewed 25 September 2012

We have been at Sanctuary hotel for 3 nights and it was a very good experience: great location, nice room and kind staff.

The most distinctive aspects are: the roof top bar (a must) and the design of both, the common areas and the room.

It is perfect for a weekend.

Room Tip: 802 (top floor, north side) is a nice room
  • Stayed: September 2012, travelled as a couple
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Thank Luis_Lisboa_Portugal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

I recently stayed at Sanctuary with friends of mine for my bachelorette party. The hotel is beautiful! I didn't get to enjoy the rooftop bar, but my friends did and they loved it. The hotel is located super close to Times Square...location is great! The staff there were always pleasant and very helpful. The rooms and decor was super chic and fab! Beds are very comfortable...absolutely love the showers! I would absolutely recommend this hotel.

  • Stayed: September 2012, travelled with friends
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1  Thank sobewannabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

What a fab hotel!!!! (Bearing in mind this is our first trip to NYC so have nothing to compare against)
Out of the front door, turn left and 20-30 seconds later you’re in Times Square!!!
Location wise this hotel is perfect, the staff from start to finish were excellent!!!
It was my partner’s 40th birthday trip and upon check in she was presented with a card and box of cupcakes (which made her day and got me lots of brownie points)
We did have one issue with the AC unit making an awful noise on the first night and there was no alternative room to switch too, this however was fixed the following day with no further occurrence.
There is a roof top bar which is also excellent albeit a tad expensive (hey you’re in New York!)
Would almost certainly stay here again, highly recommened!!!

Room Tip: Higher floors may get the noise from the roof top bar until about midnight.
  • Stayed: September 2012, travelled as a couple
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1  Thank PaulD123_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2012

The hotel is very near Times Square, what make it noisy on the week end. The staff was very good and could help me in every request that we had.
I definitely recommend this hotel and we will definitely going back soon.

Room Tip: If you what less noise on friday don't choose a room on the 9th flor.
  • Stayed: September 2012, travelled as a couple
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1  Thank Luca34227
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2012

I had a beautiful time Here, The staff, service, location was excellent, nice all around, I felt like a VIP guest, and Haven rooftop Lounge and Bar is great!!! you can feel relax and enjoy the view..., They really provide a First class service, I want to say Thank you to all staff, I had a wonderful holidays!!!

Stayed: September 2012, travelled as a couple
1  Thank Deydi Luz T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JeremyPoon, General Manager at Sanctuary Hotel New York, responded to this reviewResponded 23 September 2012

Thank you for your wonderful feedback.

It's comments such as yours, that motivate us to continuously strive to find ways of improving our services. Our goal is, and always will be...to create a unique and memorable experience for each guest where visits are beyond expectations.

I'm delighted to hear that you enjoyed your time with us and hope to have you back with us soon.

Best Regards,

Jeremy Poon
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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