My husband and I stayed in the Sanctuary for a week at the end of Feb/beg of March 2013. We were greeted by a very friendly door man and reception staff. We were upgraded to a king bed instead of queen as well. The rooms are quite small, with not much space in the bathroom but overall it was fair for what we paid and the location was great. Staff were really friendly, they have a star guide who will help you with what to do in the city that isn't so touristy he was also very friendly.
Our maid was very good and honest as we left our safe open one day by mistake and she brought it to our attention. Bed was comfy.
Breakfast was continental and fine, also hard boiled eggs and pastries, toast, bagels etc.
Location is good, right on times square in the thick of it.More
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