We chose the "Sanctuary" based on some other reviews, its location and, well, our interest to try somewhere else in the ever-expanding list of NYC modern boutique hotels. The staff were great - very helpful and genuinely so - and the hotel decor was certainly stylish (lots of dark colours and mood lighting) but for our tastes it was too much "nightclub" and not enough "hotel" (the lack of natural light (unless the main door is open) was noticeable). Echoing comments in other reviews, we also felt the rooms were on the small side (bathrooms ok, more the sleeping area that was small). The roof bar is good, but not as good in our view as some others at competing boutique hotels - the drinks & food menus are good and staff (again) helpful but it's smaller than some others and it's more a "party bar" than a "chill / lounge bar" (and hotel guests still have to compete with non guests for tables). The main gripe with our stay was just the level of noise in the hotel in the early hours - we were not on a high floor, so presumably higher up this may be less of an issue, but we were woken up (early morning) either by late night revellers or cleaning/bar staff, who were noisy for at least an hour, so in the end we had to call reception to sort things out (which they did, and did so quickly, and to be fair the problem did not occur again). But this class of small luxury hotel is a very competitive space........we enjoyed our stay (apart from the unplanned early wake-ups) but for our next NYC stay we are likely to resume our efforts to try out different boutique hotel options.
- Official Description (provided by the hotel):
- The Sanctuary Hotel New York is located in the heart of midtown and steps away Times Square. This discrete boutique hotel offers highly personalized service with Sanctuary’s very own S.T.A.R.™ Program (Service Tailored to Any Request). Luxurious rooms are decorated with a rich warm palette that includes deep orange, chocolate brown and cognac. Leather headboards and crystal chandeliers add a touch of glamour, with pillow-top mattresses that compliment imported European sheets, duvets and terry. Each room includes iHome stereo systems that supports iPod, iPhone and iPad, HDTVs complete with premium movies, and Eco-friendly organic bath amenities. Sanctuary Hotel features a fireplace-adorned lobby with an energetic bar lounge offering signature cocktails. The hotel provides • Free Continental-style breakfast buffet• Free Wi-Fi• Free access to Equinox gym. S.T.A.R.™ Experience Managers are available to assist you with transportation services, restaurant reservations, theater and event tickets, to spa appointments or anything else that your heart may desire. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, TravelUp, Agoda and Odigeo so you can book your Sanctuary Hotel New York reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.